Posts Tagged ‘customer development’

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Gary Vee Knows More About Customer Engagement Than You

Last Monday, Gary Vaynerchuk spoke at the Denver Startup Week Kickoff Luncheon. For those who couldn’t attend, the video is embedded below. Gary V is the rare blend of speaker who is engaging, provocative, and substantive. He touched on a couple of themes that warrant more detail. Social Media Represents a Revolution in Customer Engagement…

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Don’t Get Grinfucked by Your Users

I woke up this morning and I couldn’t stop thinking about how evil “sugar coated” feedback is when trying to build great software – especially from end users. It drives me crazy when I know someone is holding something back. Coincidentally, a few minutes later, I read Brad Feld’s post on grinfucking and Mark Suster’s…