FullContact’s mission is to solve the world’s contact information problem. We like to say: “If you’ve got an address book, you’ve got an address book problem.” FullContact wants to solve this problem by providing a ridiculously smart address book in the cloud – all accessible via an open API. Since the inception of the company, we’ve been… Continue reading
Today David at 37Signals wrote a nice post about uptime. Forkly then followed suit with their own stats. I love this trend and hope it continues. I liked David’s point about downtime – it doesn’t matter to customers whether the downtime was “scheduled” or “unscheduled” — just that it’s down. Thus, cloud software providers should… Continue reading
I want to apologize to our customers and users. Our API was down last night for 53 minutes and, in our business, this is simply inexcusable. We went down when Amazon Web Services rebooted a key piece of our infrastructure but we failed to modify our systems to handle the outage gracefully. Not only did… Continue reading
In an effort to provide our customers with maximum transparency and insight into our operational status, we’re proud to announce the launch of status.fullcontact.com.
