Shit Happens

“Shit Happens.” In business and in life, this is an all-important axiom. Sometimes the shit happens to you. Sometimes the shit is self-inflicted. Sometimes the shit is accidental. Sometimes the shit is malicious. Sometimes the shit is totally random. But here’s the thing: the shit doesn’t define you. It’s how you respond to the shit…

Accountability vs Responsibility

Lately I have been using the word Accountability instead of Responsibility when writing job descriptions and setting expectations with the team at FullContact. What’s the difference, you ask? If you have Responsibility, you must perform a job. If you have Accountability, you must be answerable for the result of the job. It’s a subtle but…