Values We Live By

FullContact is an Identity Resolution company, but what we do, and where we aim to go in the future, goes far beyond that.

We Are Awesome With People
Kindness is the core of well-nurtured, open, and inclusive relationships. We’re stronger when surrounded by people with diverse backgrounds and we are committed to a fair and equitable treatment of others.
We Relentlessly Deliver & Improve
We strive to evolve as we win and lose as a team. We’re brutally honest with ourselves and work to push our standards higher. We act with humility and we learn from our mistakes for continuous improvement.
We Are Customer Obsessed
Our customers are the center of everything we do. Their success is our success, and we create meaningful value through trust, collaboration, attention to detail, and living up to our commitments.
We Have Grit
You can complain or you do what’s right by taking action--you can’t do both. We persevere and sacrifice to achieve our goals, and we won’t let our communities, customers, or teammates down.

Life at FullContact

FullContact is a transparent, highly collaborative, people-first organization focused on you! We believe that we win and lose as a team. Find career development and a strong work/life balance through our default remote culture, which grants work-from-home flexibility. Enjoy the same benefits of being together in an office, including our unlimited PTO which can be used for volunteering, traveling, or a relaxing staycation.

Whether you’re joining a quarterly All Hands, enjoying a company Happy Hour, or engaging with international coworkers, you’ll be able to diversify and grow your skills.

Explore Our Technology and Philosophy Used to Solve The Most Difficult Identity Challenges

Read Our Engineering Blog
It's such a pleasure working with a group of individuals who exemplify and embody our values from the top down. I have so much pride in my team and what we do here!
Ila Goldanloo
Having the opportunity to take part in decisions that affect the organization is unique and shows a lot of respect and trust from leadership. Senior management showcases the highest degree of transparency, which makes FullContact a one of a kind organization. That’s why I BELONG here.
Arunanand T A
I have never worked with a more collaborative and solutions-driven team of professionals -- truly a pleasure to come to work every day.
Stacy Falbaum
FullContact offers a unique culture of passionate people where every role provides opportunities to make an impact.
Sean Morrison
Since joining FullContact, I have had a good professional journey. The last 5 years at this company have been the best learning years of my career. Joining a company at the beginning of its growth process is very inspiring and I really enjoy working here.
Arathy P M

We Are Awesome With People. ALL People.

Everyone is welcome at FullContact regardless of their background. We are committed to a fair and equitable candidate attraction process.

We encourage individuals with a diverse range of backgrounds to apply for open roles, even if they don’t meet all of the criteria. We appreciate that talent is shaped in many different ways.

Our culture is diverse and inclusive, where employees feel comfortable and confident bringing their whole-self to work.

We are Creative. We are Driven. We are Slightly Different.

Teams & Offices

Engineering
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Engineering

The Engineering Department spans the globe with a diverse, collaborative, and innovative team.

Embracing an API-first mindset allows us to be hyperdynamic while balancing a healthy dose of batch processing ensures the highest quality data. Our exciting technology stack includes Druid, Spark, Cassandra, Kubernetes, HBase, among many more. We write modern Java, Scala, and Clojure, and are hosted in AWS. We solve challenging problems daily in the pursuit of becoming the world-renowned Identity Resolution leader, quietly evolving our patented Identity Graph.

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Customer Success

The success of our customers is FullContact’s success.

That’s why our Customer Success Managers work tirelessly with our customers to achieve maximum business value and return on investment from FullContact products and solutions. We act as trusted advisors to those we partner with, aligned to key customer stakeholders in order to foster strong relationships that will help customers achieve their desired outcome. We accelerate FullContact by improving engagement, product adoption, renewals, customer satisfaction, and growth.

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Data Resolution

We like to think of ourselves as the engine that keeps FullContact moving forward.

The Data Resolution Team ensures that FullContact has the industry-best quality and match rates through our Human in the Loop data curation activities and continuous data quality checks on incoming data, outgoing data, and the data in the Identity Graph. We also experiment and develop new data management processes and procedures to improve the data match and quality metrics of FullContact. Our team also engages in custom data curation activities for FullContact customers to help them succeed with the best possible results.

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Finance

The Finance and Accounting department is principally responsible for serving internal customers with accurate, timely, and reliable financial information, monthly reporting, and key performance metrics.

We operate in a challenging environment that requires innovative solutions and problem-solving skills to help scale the business in a meaningful and sustainable way. Our team protects the vital assets of the company by ensuring compliance with financial and regulatory mandates while we maintain financial data integrity.

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FullContact India

The FullContact India office is located in Kochi, Kerala.

FullContact India team is a cross functional team with extensions of Engineering, Data Resolution, Product, Customer Support, Customer Success, Marketing, HR and Finance functions of FullContact. We are a team that proudly upholds the FullContact culture of being awesome with people.

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Human Resources

Human Resources works to ensure that our employees are satisfied, engaged, and have everything they need to successfully accomplish their accountabilities..

Day-to-day, we manage the HR strategy and full-cycle employee journey: talent acquisition and candidate experience, onboarding, training and skills development, employee experience, policy implementation, benefits and perks, payroll, legal compliance, safety, and offboarding. Ultimately, our mission is to build a strong and inclusive global organizational structure and foster productivity and success from within.

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Marketing

The Marketing team builds a bridge between the innovative products FullContact creates and those our services would most benefit.

We are translators, artists, enginerds, mavericks, product experts, and dog lovers. Our mission is to create the greatest possible journey for our customers, so they can create the best possible experience for theirs, by showcasing how our products and services create true, actionable value. We accelerate growth throughout the organization and have the privilege and challenge of supporting FullContact’s bold vision and ethical approach to business.

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Product

The Product team is responsible for implementing strategy, roadmap, and feature definition for our products.

Not only are we responsible for building and thinking through “what’s next” for FullContact, we also create custom deliverables and customer requests through our product operations. Our customer-first mentality means we pride ourselves on actively engaging with them. We are thought leaders, data gurus, marketing geeks, and overall passionate people always looking for the next industry challenge, identifying ways to innovate in the ever-changing complex world of Identity Resolution.

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Sales

The Sales team is responsible for driving new business revenue growth by selling our products and solutions to target accounts.

We own the full sales cycle from start to close including prospecting, business development, product education, client development, product presentations, and collaboration with other internal resources. We’re on the frontlines of FullContact and are often the ones introducing the company for the first time. We take pride in that role, and our customer-first mentality allows our team to consult with clients to find the right solution to drive their business forward.

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Solutions

Our Solutions team operates at the intersection of our client needs and the FullContact product suite.

This means consulting with clients to understand their needs and building solutions to help drive their competitive advantage. We build workflows, help find the best data, consult on implementation, and make sure every solution is successfully deployed. We are customer-obsessed, and our team is ultimately responsible for making our products work to their fullest potential for our clients.

Awesome Benefits

It takes a global effort and we provide generous benefits to our people no matter where they work.

Competitive Salary

To hire the best, we try to pay the best by offering competitive salaries based on experience and skill set.

Generous Equity

We believe that those who help us build great things deserve ownership in FullContact.

Paid Healthcare

Wellness is key to productive work. We provide 100% paid dental, medical, and vision for employees and family coverage.

Unlimited Vacation

Life is meant to be enjoyed! Our flexible PTO policy means you can take the time to relax and recharge, be with family and friends, or saddle up and travel.

Holidays

In addition to our vacation policy, we also provide eleven paid holidays throughout the year.

Casual Environment

We are a default remote company, but if you’re in the office, cozy and casual rule the day. To work the best, many of us prefer comfort over wingtips or heels.

Real-World Flexibility

Gone are the days of strict 9-5! We encourage people to design their own work/life harmony in a way that makes sense for them.

Paid Parental Leave

You need time to bond when your family grows. We provide 100% paid parental and new child bonding leave.

Employee Assistance Program

Stability is the key to success at work and at home. EAP is available to you and your family, offering counseling, financial resources, legal support, and more.

401(k) Match

Full time employees are eligible to participate and contribute to our 401(k) retirement plan with company matching.

Health Reimbursement Account

On top of our 100% paid healthcare, our company sponsored health benefit plan (HRA) reimburses employees for out-of-pocket medical, dental, and vision expenses.

Competitive Salary

We offer highly competitive salaries based on skill set and experience. We want to hire the best talent in the market.

Generous Stock Options

We believe that every employee should not only be a part of something great but be given a chance to have ownership in FullContact.

Hard Work Should Be Rewarded*

We offer bonuses of 2-12% of your annual salary based on employee performance, company performance, and festival seasons. *Paused until 2021.

Healthcare Benefits

Wellness is key to productive work. We provide ESIC insurance to eligible members and 100% paid family medical insurance for all others.

4 Weeks MINIMUM Vacation Policy

Life is more than just a job. We hire hardworking, awesome people, and we trust them to take the time they need to recharge with at least 29 paid vacation days per year!

13 Paid Holidays

We give every employee in India 13 paid holidays in addition to our 4 week minimum vacation policy.

Opportunity to Attend Events

A great perk about our industry is that there are a lot of events. Learning never stops and we want everyone to keep up on the latest knowledge and trends!

Dedicated Pantry

Never work hungry! We offer hot/cold beverages and snacks for all employees to enjoy.

We Love Flip Flops & T-Shirts

We believe that comfort is a key component in productivity, so come to work and be comfortable.

Primary / Secondary Caregiver Leave

26 weeks of 100% paid primary caregiver leave, 3 weeks 100% paid for secondary caregivers. (And you have to go off the grid.)

Work Remote

Been here a year? Take 1 month of every year and work from anywhere in the world.

Open Roles

We empower connections between people and brands in real-time. Ready to take on the challenge of a lifetime? Let’s talk.

Engineering
Fullstack Engineer-CX

The Role: 

This role is to be an Engineer on the Customer Experience team as a versatile and experienced FullStack Engineer. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person’s set of Data Rights and Permissions, and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.

The Customer Experience (CX) team embodies our core value of Customer Obsession through UIs and simple integrations to other platforms. We like to think in terms of “Integrate with FullContact in 5 minutes or less” and similarly prove out our value quickly. The team currently has a couple engineers in the US and India, and you’d report to the Team Lead of the CX team in the US. We value creativity, innovation and teamwork at FullContact, and being able to delight our customers at every touch point. Check out FullContact’s Engineering Blog to see what we’re thinking and doing!

Responsibilities: 

  • Evolve both our customer facing and internal portals/dashboards
  • Expand the suite of real-time integrations (i.e. Adobe, Segment, etc)
  • Innovate continuously on our public webtag customers place on their websites for recognition and analytics
  • Be a technologist and developer, writing in both front end and back end languages
  • Take part ownership of our real-time aggregation tooling for Usage and Customer Queries
  • Be self directed but work well with a global team to define the quickest ways to add value for our customers
  • Work at a startup pace to quickly ship and iterate on projects

Requirements:

  • 2+ years of hands-on FullStack experience, with a core focus on the front end
  • Moderate experience working with backend technologies:
    •  Java, Python, Clojure, MySQL, Mongo, Druid (bonus points)
  • Experience developing in Front End technologies: 
    • JavaScript, React (ClojureScript, Reagent & Re-Frame is our current stack but not required skill)
    • Inline styles (Radium, Emotion js)
  • Moderate experience working with exposing and transforming data into charts and graphs
  • Linux experience - CLI tools, scripting
  • Git and AWS familiarity
  • Bonus points for Snowflake experience
  • Devops mindset and capability to build deployment pipelines:
    • Terraform, Docker and Kubernetes
  • Exposure to adtech / martech platforms and industry

Compensation and Benefits: 

  • Salary Range: $110,000 to $130,000 base salary plus company based bonus plan and equity (will update if commission is included)
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Senior Platform Engineer

The Role

The role is to be a Senior Engineer  for Data Platform as a Data Engineer to design and build performant services and customer facing APIs. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person’s set of Data Rights and Permissions, and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.

The Data Platform team works to transform both offline data sets and real time data streams into data sets that can be accessible over APIs for customers. The data sets range from millions to billions, and we use appropriate tools to activate the datasets for both internal and external consumers. The team primarily writes in Java and Scala, operates in the AWS cloud and works to have fully automated deployments with rich suites of automated tests.

 What You’ll Do

  • Be a humble, experienced member on the Data Platform team
  • Design, build, test, deploy and maintain systems using JVM based languages, focusing on Java, and some Scala
  • Aggregate and normalize dirty contact-centric data
  • Create and maintain fleets of microservices connected through APIs (up to and beyond 1000s requests / sec in some cases)
  • Process large amounts of data leveraging Big Data Tech (Cassandra, Spark, Kafka and more), processing millions to a billion + records
  • Expose data and tools to internal teams through APIs and libraries
  • Account for quality and security as you build

Your Traits

  • You are creative and enjoy solving problems
  • You are curious. You look for the root cause of issues and are a life learner
  • You are collaborative and love working with people, white boarding and designing hard problems
  • You have got grit and recognize that the harder things in life are more rewarding
  • You are empathetic for both customers and team members

Necessary Skills

  • 5+ years of experience building large scale software
  • Deep understanding and experience developing in the JVM (Ideally other languages beyond Java)
  • You have a solid mathematical foundation
  • Scaling and debugging interconnected micro services
  • Experience with a variety of databases, at a large scale  (SQL, NoSQL, In-Memory, Searchable, etc)
  • Big data processing: (Hadoop, Spark, etc.)
  • Solid Linux experience - CLI tools, scripting, Git
  • AWS experience (the more services the better!)
  • Good written and verbal communication skills
  • Authorized to work in the United States on a full-time basis

FullContact

Compensation and Benefits:

  • Salary Range: $130,000 to $150,000 base salary plus company based bonus plan and equity (will update if commission is included)
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

 

Apply Now
Marketing
Content Writer

The Role:

FullContact is looking for a GTM Product Marketing Manager & Writer to guide our product messaging,  brand voice and write clear and concise copy for our Enterprise team. Your work will inform, engage, and aid conversion across our target audience vertical and sales channels. Our ideal candidate is a collaborative, clever, skilled, and imaginative writer with an eye for detail. If you can grasp project requirements quickly and offer valuable insight, we’d like to meet you. Please submit writing samples of your work. Optionally, include links to your copy or portfolio in your application.

Responsibilities

  • Work with the team to develop product positioning and go to market plan
  • Develop our brand voice based on our company narrative.
  • Write clear, attractive copy with a consistent voice.
  • Collaborate with Marketing, PR, Sales, Product Management, and Sr. leadership on projects (e.g. blogs, email campaigns, and landing pages).
  • Edit and proofread copy as needed.
  • Use SEO principles to maximize the copy’s reach.
  • Writing clear and compelling B2B copy for our website, digital ads, blog posts, newsletters, social media, PR, and sales enablement materials.
  • Working collaboratively with our creative, e-commerce, media colleagues as well as our sales, product, and leadership team.
  • Develop social media and blog calendar  and report on views to the team in weekly team meetings.
  • Oversee booking leaders to speak at conferences, creation of collateral, follow up actions, and tracking in CRM.

Requirements:

  • 3+ years of proven experience as a product marketing writer in MarTech.
  • Excellent writing, editing, and proofreading skills.
  • Experience with SEO.
  • Advanced knowledge of Google Slides/PowerPoint 
  • Collaborative personality.

Compensation and Benefits: 

  • Salary Range: $63,000 to $77,000 base salary plus company based bonus plan and equity
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Product
Senior Product Manager

This role can be full time remote in the U.S. or located locally in Denver

The Role:

The Senior Product Manager will be responsible for managing the development and implementation of FullContact’s identity and integration offerings.  This individual is expected to bring a developed knowledge of the data-driven digital marketing ecosystem and how to build products and capabilities that are embraced by enterprise digital marketers and platforms.  This includes understanding the evolving and unmet needs of companies who must market more efficiently to their customers to compete in this age of fragmented, always on, consumer-in-control marketing, as well as, the companies we will compete with, partner with, sell to, and potentially acquire.

The Senior Product Manager will be capable of delivering on the Company’s aggressive product goals.  As a key member of the product team, this individual will develop the product to align to the product roadmap defined by product leadership for our Enterprise segment.  Success will be measured in the ability to successfully deliver quality and profitable products that align to that roadmap while furthering the cultural fabric of a rewarding data and technology company. This individual is constantly active in the market as it pertains to their product value stream and will assure the voice of the customer permeates development priorities, go-to-market strategy, packaging, positioning and pricing strategies.  

Responsibilities:

  • Manage a regular cadence of releases and update cycles 
  • Deliver against the product roadmap and plan for upcoming product releases
  • Understand tradeoffs and management of feature requests
  • Help develop appropriate materials for GTM & Marketing
  • Impact customer satisfaction with product quality and execution
  • Execute our global data and pricing strategy

Requirements: 

  • Stellar track record within a development lifecycle, demonstrating regular cadence of releases and update cycles, understanding the competition, and a track record of exceeding customer expectations
  • A reputation for strong problem-solving skills and applying analytical rigor as part of their product thinking.
  • Working knowledge of both the legacy and emerging data-driven digital marketing ecosystems
  • Ability to build strong cross-functional working relationships consistent with company values
  • Courageous about ensuring the success of the product roadmap to optimize resources, our ability to sell/deliver and to get users to value our product, associates and company value proposition
  • Deep understanding of technical complexity and ability to translate it into simple terms
  • Excellent interpersonal, written and verbal communication skills 
  • Business or Engineering equivalent combination of education and work experience, preferred not required
  • 4+ years’ experience within Product Management teams. Specifically, experience managing a data product across consumers, businesses, and developers
  • Additional Competencies Needed: 
    • Market Knowledge – The Senior Product Manager will bring a systematic process for understanding the data/digital landscape and SaaS business models, including the knowledge of customer needs and current/emerging competitors and partners.  The voice of the customer is essential in the design, development and ongoing management of each product’s lifecycle.
    • Technical Acumen – The Senior Product Manager will drive development in partnership with engineering.  Experience and success in enterprise platform development and integration, cloud computing, the business intelligence and big data domains. This individual will obsess over product quality and user experience to make our products exceed customer quality and ROI expectations. 
    • Operations - Delivering high-quality products with predictable results.  With a breadth of operational experience across product management and engineering, the Senior Product Manager will be expected to execute with precision. This individual must have a strong history of driving accountability into the organization, including identifying, tracking and reporting on key product metrics and customer satisfaction.
    • Product Strategy – A strategic mindset around digital data products and business intelligence is essential.  The Senior Product Manager will help develop and refine key value propositions associated with our products and expand into new products within their value stream.  S/he will work closely with Sales/Marketing/Customer Success (to understand customer needs and revenue opportunities) and Engineering (to understand trade-offs, level of effort, and milestones), defining clear areas of focus, and success metrics.
    • Communications – A strong two-way communicator, the Senior Product Manager will seek input from key stakeholders and will provide regular communications to the Product Leadership team on key product initiatives, product status and market results.

Compensation and Benefits:

  • Salary Range: $120,000 to $140,000 base salary plus company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Apply Now
Solutions Consultant

Solutions Consultant

The Role

FullContact is a leader in consented data and Identity Resolution. Life is all about people and the relationships between them. Our mission is to make those relationships better through identity resolution and insights.  We offer excellent benefits and generous stock option plan. A few recent accolades include Fast 50 and Inc. 5000 list of Fastest Growing Companies!

This is a very exciting time to join FullContact as we bring new product features and products that align well with the Enterprise to market.

As a Solutions Consultant you will be part of a team to work closely with our prospects and customers to craft solutions where identity resolution can enable better relationships between customers and brands, help brands grow the number of customers they have, help brands build loyalty with customers and ultimately measure success. You will be responsible for planning and management of assigned prospect and customer engagements including the design, testing and deployment of our identity resolution products.  You will work closely with marketing, sales, product and engineering and will be considered a resident expert and go-to person related to the use of our products.

 

Responsibilities:

  • Assess customer objectives and recommend the best approach to use our products to achieve the desired business outcomes
  • Your recommendations will include an understanding of the marketing or advertising technology stack
  • Guide customers through offline and online data usage and integrations
  • Communicate with customers at all levels through diagrams, documentation, presentations and verbally
  • Create internal and external Identity knowledge leadership communications
  • Participate and often lead discovery sessions
  • Act as the solution functional subject matter expert of FullContact products
  • Support sales opportunities as needed 
  • Support sales and customer success representatives on FullContact products and how to leverage the products to craft a solution
  • Collaborate with our product team on new releases and provide a feedback loop to our Product team 
  • Work autonomously, managing complex projects with many stakeholders
  • Ability to distill key information from undefined client and internal requests
  • Ensure FullContact products are delivered using best practices for marketing and adheres to privacy norms

 

Requirements:

  • 4+ years of overall Mar/Ad Tech experience 
  • 2+ years’ architecting digital marketing solutions 
  • The ability to travel up to 30% after safer conditions are met
  • Considered among many as a Mar/AdTech expert
  • Have a consulting mindset 
  • Strong empathetic personality 
  • Experience with Marketing Clouds
  • Hands on experience with DMP/DSPs, preferably with integrations
  • Experience producing project estimations
  • Hands on experience delivering customer-facing solutions 
  • An understanding of APIs
  • Superior problem solving skills
  • Great written, oral and interpersonal skills
  • Ability to work with across-functional set of stakeholders
  • Ability to simplify complex problems
  • Comfort with ambiguity
  • Bachelor's degree minimum preferred

 

Compensation and Benefits:

  • Salary Range: $100,000 to $120,000 base salary plus company based bonus plan and equity
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

 

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

 

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

 

Applicants must be currently authorized to work in the United States for any employer

Apply Now
Sales
Account Executive

Account Executive

The Role

As an Account Executive, you will be responsible for driving revenue growth with the US. The AE owns several functions, including prospecting, business development, and the full sales cycle from start to close focusing on driving new business revenue within target accounts. The AE closes business in multiple verticals and must be comfortable diving into daily prospecting planning and execution, onsite presentations, and collaboration with other members of FullContact’s Go-to-Market Team.  

Responsibilities

  • Full execution of near-term and long-term account development process 
  • Consistent above quota performance each quarter
  • Quick mastery of FullContact’s suite of products
  • A burning desire to identify opportunities to drive increased value for FullContact’s client base
  • Collaboration with other stakeholders for customer retention and growth
  • Daily pipeline management and hygiene 
  • Ability to travel regularly, including routine trips to client offices
  • Rapid adoption of FullContact’s Sales Methodology
  • Eagerness to wear many hats in any given day 

Requirements

  • 3-5 years SaaS or data-services sales experience 
  • Devotion to a career in Sales 
  • Evidence of continuous above quota production as an individual contributor 
  • Start-up & growth-stage company  experience 
  • Proven experience managing forecasting through complex sales cycles 
  • Entrepreneurial spirit, intellectual curiosity, and persuasive confidence 
  • Ability to take a leadership role, organizing cross-functional teams to achieve success 
  • Humility to cooperate closely with the territory manager, executing joint calls frequently 

Compensation and Benefits:

  • Salary Range: $65,000-$90,000 base salary plus commission on a 50/50 split, company based bonus plan, and equity.
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

 

Apply Now
Senior Account Executive

This role can be full time remote in the U.S. or located locally in Denver

The Role:

As a Senior Account Executive, you will be responsible for driving revenue growth with the US. The SAE owns several functions, including prospecting, business development, and the full sales cycle from start to close focusing on driving new business revenue within target accounts. The SAE closes business in multiple verticals and must be comfortable diving into daily prospecting planning and execution, onsite presentations, and collaboration with other members of FullContact’s Go-to-Market Team. SAEs are true senior sales execs with proven experience quarterbacking multiple internal resources toward success in complex engagements.

Responsibilities:

  • Full execution of a 6-12 month sales process
  • Quarterly quota performance
  • Mastery of FullContact’s product suite
  • Rapid understanding of the sales tech stack
  • Hunting for New Business
  • Pipeline & Sales Cycle Management
  • Continual hygiene of opportunity data
  • Ability to travel regularly
  • Support a culture reflective of our Core Values

Requirements:

  • 5+ years SaaS sales experience
  • An understanding and experience in MarTech and/or AdTech
  • Demonstrable quota production as an individual contributor
  • Previous formal sales training, particularly solution selling
  • Proven experience managing complex sales cycles
  • Experience with Salesforce, G-Suite, and Mac
  • Entrepreneurial spirit, intellectual curiosity and persuasive confidence  
  • Ability to lead cross-functional teammates in complex new business engagements
  • Humility
  • Experience with SFDC & Docusign

Compensation and Benefits:

  • Salary Range: $100,000 to $130,000 base salary plus commission on a 50/50 split, company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Other
I Want To Work At FullContact!

Couldn't find a job opening that matches your skill set? No worries, FullContact is always looking for talented individuals to join our team! Submit your resume here, and we will get back to you when there's a match! 

 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Data Research
Data Analyst-Intern

Title: Intern

Location: We are open to both remote candidates or those who would like to work at the Kochi office

Internship Duration: 3 months

Experience: Must have worked on data analytics project(s) as part of College Academic projects or previous internships 

Role Description

We have an internship opportunity - we are looking for self-starters who are looking to unlock and solve the mysteries that will eventually shape the identity resolution industry. You will get the opportunity to be involved in various activities from data collection and processing to in-depth analysis and reporting, alongside a highly growth-oriented team.

Learning opportunities for the intern

  1. Analyze large and complex data sets from multiple sources.
  2. Learn to navigate through our highly complex systems and understand the underlying architecture.
  3. Defining the objective/problem and identifying all the intermediary activities to reach the end state.
  4. Complete the experiments/analysis within the stipulated timelines.
  5. Write simple to complex queries to perform data analysis.
  6. Handle unique data analysis requests from a range of data stakeholders
  7. Perform root-cause analysis when data issues are identified.
  8. Identify resources necessary to complete the task at hand.
  9. Create presentations and reports based on recommendations and findings.
  10. Communicate findings in the form of a meaningful story with the stakeholders.
  11. Work with a team of analysts and other associates to process information.

Must-Have Skills

  • Bachelor’s or Master’s degree in a relevant field
  • Advanced SQL Knowledge is a must-have.
  • Basics Scripting skills (Python or Bash scripting).
  • An analytical mind and inclination for problem-solving.
  • Clear attention to detail.

Nice-to-Have Skills

  • Familiarity with at least one notebook environment ( Jupyter, Zeppelin, Sagemaker)
  • Basic knowledge in Python, Scala or any programming language supported by Spark is nice to have.
    We value your qualifications. But that’s not all.

To join our high performing team, you MUST ALSO:

  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent, and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Data Research Associate

Title: Data Research Associate
Location: Remote/Kochi
Employment Type: Permanent
Experience: 0 - 1 Year
Number of positions open: 5

Responsibilities

  • Validate data, perform data formatting, manipulation, data cleanup
  • Handle unique requests from a range of data stakeholders
  • Mentor new additions to the team.
  • Complete the tasks assigned within the stipulated timelines
  • Perform root-cause analysis when data issues are identified.
  • Create presentations and reports based on recommendations and findings.
  • Communicate findings in the form of a meaningful story with the stakeholders.
  • Drive continuous improvement within the existing process

Skills  

  • Proficiency in G Suite / MS Office
  • Basic SQL Knowledge  (Good to have)
  • Basics Scripting skills  (Good to have)
  • Should have strong analytical skills to present significant amounts of information with attention to detail and accuracy.
  • Excellent in verbal and written business communication/ strong presentation skills.

We value your qualifications. But that’s not all. To join our high performing team, you must also:

  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent, and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Engineering
Full Stack Engineer

Title: Full Stack Engineer 

Location: Remote

Employment: Full-time

Experience: 3-6 years

The Role

Work on the Customer Experience Engineering team to design and build intuitive UI, a hassle-free UX, a smooth flow, and a bug-free performance for our customer-facing products and integrations. You would be working with some of the best web technologies to build new features & integrations, improve the performance and reliability of existing ones. We want you to share our passion for developing products that make us the best in class for identity resolution.

Responsibilities

  • Build software to have resilience, performance, and security baked into their DNA
  • Participate in on-call rotations to support key systems to ensure High Availability
  • Pushing the envelope around process and technology to improve efficiency, quality, and speed of systems and the team
  • Write all forms of automated unit, integration, and functional tests
  • Stay current on the latest technologies used across the organization

Necessary Skills

  • Excellent written and verbal communication skills
  • Proficient in Frontend technologies and frameworks
    • JavaScript, HTML/CSS 
    • Experience in frameworks like React/Reagent. 
    • Curious to learn Clojure/ClojureScript 
  • Experience in backend technologies and patterns
    • Java, API Frameworks (i.e. Dropwizard)
    • Traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
    • Scaling and debugging interconnected microservices
  • Experience in cloud technologies (i.e. AWS) and deploying in the cloud
    • CI/CD tools such as Spinnaker / Jenkins / Docker / Kubernetes
    • Linux / Unix and CLI scripting
  • Very good understanding of Computer Science fundamentals in Data structures and Algorithms 
  • Customer obsessed
  • Nice to Haves:
    • Experience in normalizing and aggregating dirty data
    • Experience in Docker & Kubernetes along with cloud configuration and deployment templates (Terraform, Ansible, etc).
    • Interest in managing and evolving core CI/CD infrastructure to enable rapid innovation for developers

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Junior Software Engineer - Data Platform

Title: Junior Software Engineer - Data Platform

Location: Remote

Employment: Full-time

Experience: 1-2 years
 

The Role

Work on the Data Platform team to design and build performant Data Platform APIs which produce and consume loosely structured data for our identity resolution databases. All numbers are in the millions and billions, and the tech is hot off the press.

The team works on both live streaming and batch systems so that we can be the best in class for identity resolution.

Responsibilities

  • Participate in on-call rotations to support key systems to ensure High Availability
  • Write all forms of automated unit, integration, and functional tests
  • Build robust APIs that can handle large volumes of live customer traffic
  • Build automated unit and functional testing around features and systems
  • Work with a team to build super-fast, scalable distributed systems
  • Work with a team to solve difficult problems and then successfully implement it
  • Work with Product management on understanding features
  • Be able to take a problem and run with it
  • Just be awesome

Our Tech Stack

  • Java, Python, Scala, API Frameworks(Dropwizard, Flask)
  • AWS - EC2, EMR, S3, SQS, Lambda, RDS, Athena
  • Big Data Technologies - Spark, Hadoop
  • Infrastructure as code (Terraform), Jenkins, Spinnaker, Docker, Kubernetes
  • Redis, Kafka, and NoSQL DBs (Cassandra, Scylla, HBase, MongoDB) 

Necessary Skills

  • Excellent written and verbal communication skills
  • Experience in backend technologies and patterns
    • Java, API Frameworks (i.e. Dropwizard)
    • Traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
    • Scaling and debugging interconnected microservices
    • Linux / Unix and CLI scripting, Git
  • Experience in normalizing and aggregating dirty data
  • Nice to Haves:
    • Experience in Python
    • Experience in cloud technologies (i.e. AWS)
    • Observability tools (i.e. PagerDuty, Graphite, Grafana, etc)
    • Understanding in Docker & Kubernetes
    • Understanding in Kafka, NoSQL DBs (Cassandra, Scylla, HBase)
    • Curiosity in Scala, Spark, Hadoop, other Big Data Processing Platforms

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Senior Software Engineer - Data Platform

Title: Senior Software Engineer - Data Platform

Location: Remote

Employment: Full-time

Experience: 4-8 years

The Role

The role is to be a Software Engineer for India's Data Platform as a Data Engineer to design and build performant services and customer-facing APIs. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real-time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person’s set of Data Rights and Permissions, and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.

 

The Data Platform team works to transform both offline data sets and real time data streams into data sets that can be accessible over APIs for customers. The data sets range from millions to billions, and we use appropriate tools to activate the datasets for both internal and external consumers. The team primarily writes in Java and Scala, operates in the AWS cloud and works to have fully automated deployments with rich suites of automated tests.

 

Responsibilities

  • Can be relied upon to be the ‘technical face’ for FullContact through blog posts, conference presentations, meetups, etc
  • Capable of running point to respond quickly to ad hoc customer requests
  • Design and build out tools and dashboards offering analytics, statistical, and account-level insights for debugging to support internal teams
  • Evolve microservices to support 1000s of requests per second with ease
  • Participate in on-call rotations to support key systems to ensure High Availability
  • Stay current on the latest technologies used across the organization
  • Write all forms of automated unit, integration, and functional tests

Necessary Skills

  • Excellent written and verbal communication skills
  • Expert in backend technologies and patterns
    • Scala, Java, API Frameworks (i.e. Dropwizard)
    • Large scale and NoSQL databases (i.e. Cassandra, Scylla, HBase)
    • Traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
    • Experience in NoSQL DBs (Cassandra, Scylla, HBase)
    • Scaling and debugging interconnected micro services
  • Solid experience in cloud technologies (i.e. AWS) and deploying in the cloud
    • CI/CD tools such as Spinnaker / Jenkins / Docker / Kubernetes
    • Cloud configuration and deployment templates (Terraform, Ansible, etc)
    • Linux / Unix and CLI scripting
    • Observability tools (i.e. PagerDuty, Graphite, Grafana, etc)
  • Exposure to Kafka, Spark and working with large volumes of data and big data technology
  • Very knowledgeable in normalizing and aggregating dirty data
  • Experience in Docker & Kubernetes
  • Nice to haves
    • Experience with Identity Resolution
    • Front end experience for quick debugging tools

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Site Reliability Engineer

Title: Site Reliability Engineer

Location: Remote

Employment: Full-time

Experience: 2-4 years

The Role

Site Reliability Engineers (SREs) at FullContact are focused on the uptime, reliability and observability of all of the critical software systems used throughout the company. The SRE team works embedded with the various FullContact engineering teams, attending their planning, standups and contributing to day to day work. As an SRE you will help advance our services towards more automated and self healing systems that are easy to maintain. This requires working together with all of engineering to help define and implement metrics and alerting that increase the robustness, scalability, performance and cost efficiency of the underlying systems. In addition to metrics and stability, SREs are also relied on as a source of knowledge and expertise for our underlying infrastructure, security, and CI/CD stack.

As an SRE on the FullContact team, one of the first projects will be to help drive our adoption of GitLab and the reduction of complexity in our current CI/CD pipeline. 

Responsibilities:

  • Assist in defining and monitor SLOs and SLAs across multiple engineering systems
  • Be able to critically think through hard problems and emerge with robust, functional solutions
  • Work as an SRE embedded on various engineering teams, participating in activities such as planning/standup, feature development, monitoring, and performance improvements
  • Spend 15-20% of time supporting and building common core infrastructure including Gitlab, Kubernetes, Terraform, etc
  • Design and build out tools and dashboards offering analytics, statistical and account level insights for debugging to support internal teams
  • Stay current on the latest technologies used across the organization
  • Automate monitoring and alerting so you and the team can sleep soundly at night knowing the systems are humming along and meeting their SLAs happily without you
  • Participate in on-call rotations to support key systems to ensure High Availability
  • Pushing the envelope around process and technology to improve efficiency, quality and speed of systems and the team

Necessary Skills

  • Infrastructure
    • Experience in AWS and deploying software in the cloud using CI/CD tools such as Spinnaker / Jenkins
    • Experience in cloud configuration and deployment templates (Terraform, Ansible, etc)
    • Familiarly with container deployment and expert in Kubernetes
    • Experience in Linux, Unix & CLI Scripting
  • Monitoring and Observability
    • Familiar with in at least one metrics stack (Graphite, Statsd, Prometheus, Influx, etc)
    • Familiar with in visualizations with Grafana or similar tools
    • Experience with log aggregation frameworks - ELK Stack, Loki, etc
  • Streaming and Big Data
    • Familiar with in Spark
    • Some experience with Kafka
    • Some experience with API Frameworks (i.e. Dropwizard)
    • Some experience with large scale and NoSQL databases
    • Some experience with traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
  • General Tools and Languages
    • Proficient in at least one key programming language (Java, Scala, Clojure, GoLang, Python)
    • Expert in Git
    • Willingness to learn Clojure / ClojureScript
    • Some exposure to Javascript

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Software Engineer - Data Platform

Title: Software Engineer - Data Platform

Location: Remote

Employment: Full-time

Experience: 2-4 years
The Role

Work on the Data Platform team to design and build performant Data Platform APIs which produce and consume loosely structured data for our identity resolution databases. All numbers are in the millions and billions, and the tech is hot off the press.

The team works on both live streaming and batch systems so that we can be the best in class for identity resolution.

Responsibilities

  • Participate in on-call rotations to support key systems to ensure High Availability
  • Write all forms of automated unit, integration, and functional tests
  • Build robust APIs that can handle large volumes of live customer traffic
  • Build automated unit and functional testing around features and systems
  • Work with a team to build super fast, scalable distributed systems
  • Work with a team to solve difficult problems and then successfully implement it
  • Work with Product management on understanding features
  • Be able to take a problem and run with it
  • Just be awesome

Necessary Skills

  • Excellent written and verbal communication skills
  • Very knowledgeable in backend technologies and patterns
    • Java, Python, API Frameworks (i.e. Dropwizard)
    • Traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
    • Scaling and debugging interconnected micro services
    • Some experience in Scala
  • Experience in cloud technologies (i.e. AWS) and deploying in the cloud
    • CI/CD tools such as Spinnaker / Jenkins / Docker / Kubernetes
    • Linux / Unix and CLI scripting
    • Observability tools (i.e. PagerDuty, Graphite, Grafana, etc)
  • Exposure to working with large volumes of data and big data technology
  • Experience in normalizing and aggregating dirty data
  • Nice to Haves:
    • Understanding in cloud configuration and deployment templates (Terraform, Ansible, etc) 
    • Understanding in Docker & Kubernetes
    • Understanding in Kafka, NoSQL DBs (Cassandra, Scylla, HBase)
    • Experience in Scala
    • Curiosity in Spark, Hadoop, other Big Data Processing Platforms
    • Curiosity in managing and evolving core CI/CD infrastructure to enable rapid innovation for developers

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
TL - Identity/Algorithms

Title: TL - Identity/Algorithms

Location: Remote

Employment: Full-time

Experience: 8-12 years

The Role

Work on the Identity Resolution team as Technical Lead to design and construct performant algorithms, infrastructure and data pipelines to manage our graph database for our identity resolution offering. Our identity graph is constructed from billions of observations leveraging the latest in big data technologies. The Identity Resolution team is primarily focused on providing identity resolution capabilities to our internal customers enabling identity resolution across the board for our external customers. This involves integrating data sets, developing our patented identity resolution graph algorithms and scaling all this to a very large amount of data.

Responsibilities

  • Lead a small team of engineers at FullContact India to evolve our Identity Resolution capability
  • Research, Design, Implement, Test, and Maintain new identity resolution and matching algorithms
  • Design, build, test, and deploy massively parallel graph algorithms
  • Process large amounts of data leveraging big data technologies such as Spark, Kafka and more.
  • Collaborate with our sales team to assist them in making and closing deals
  • Conduct periodic team meetings to ensure well-coordinated releases between engineering and stakeholders
  • Design and build out tools and dashboards offering analytics, statistical, and account-level insights for debugging to support internal teams
  • Develop and evolve graph databases and algorithms
  • Be able to critically think through hard problems and emerge with robust, functional solutions
  • Build software to have resilience, performance, and security baked into their DNA
  • Can be relied upon to be the ‘technical face’ for FullContact through blog posts, conference presentations, meetups, etc
  • Capable of running point to respond quickly to ad hoc customer requests
  • Conduct demonstrations and create content to guide sales conversations and be the technical resource
  • Participate in on-call rotations to support key systems to ensure High Availability
  • Pushing the envelope around process and technology to improve efficiency, quality and speed of systems and the team
  • Stay current on the latest technologies used across the organization
  • Willingness to travel abroad as necessary to forge global relationships

Necessary Skills

  • Expert in Spark, and working with large volumes of data and big data technology
  • Solid experience in backend technologies and patterns
    • Scala, Java, API Frameworks (i.e. Dropwizard)
    • Large scale and NoSQL databases (i.e. Cassandra, Scylla, HBase)
    • Traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
  • Solid experience in cloud technologies (i.e. AWS) and deploying in the cloud
    • CI/CD tools such as Spinnaker / Jenkins / Docker / Kubernetes
    • Cloud configuration and deployment templates (Terraform, Ansible, etc)
    • Linux / Unix and CLI scripting
    • Observability tools (i.e. PagerDuty, Graphite, Grafana, etc)
  • Very knowledgeable in managing cloud costs through reservations and instance type selection
  • Very knowledgeable in building heavy volume microservices and distributed systems that are highly available
  • Excellent written and verbal communication skills
  • Customer-focused in ensuring a superior customer experience
  • Nice to Haves:
    • Experience in managing and evolving core CI/CD infrastructure to enable rapid innovation for developers
    • Experience in Druid
    • Experience in machine learning
    • Experience in Docker & Kubernetes
    • Experience in Identity Resolution
    • Experience in mathematics and algorithms

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

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Could not find a job opening that matches your skill sets? No worries, we will soon have openings in other streams of work. Submit your CV here, and we will get back to you when there's a suitable opening.

You could be:

  • An engineer
  • A sales personnel
  • A management expert
  • An HR
  • and anyone FullContact would be interested in!
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Interview Process

  • 1

    Initial Talent Acquisition Interview

    Once we’ve reviewed your resume and feel you could be a match, we’ll reach out to set up an initial interview. We want to learn more about who you are and where you’re looking to take your career!

  • 2

    Hiring Manager or First Round Interview

    Our managers and team are excited to meet you! This interview is your time to learn more about the team you’ll be working with, as well as more specific details about the role.

  • 3

    Additional Project or Assignment

    Depending on the role in question, there may be an additional step so we can see your skills in action! This could include a coding assignment, a sales presentation, or sharing your portfolio.

  • 4

    Team Panel Interviews

    This round is usually 2-4 hours and is a time for both parties to assess fit with the company. Interviewers could be those on your direct team or others from around the company.

  • 5

    Possible Additional Info Needed

    This is rare, but we may have another interview if someone couldn’t make the panel interview or if we have additional clarifying questions.

  • 6

    Final Discussion

    After confirming all the details of the role, we will reach out once a decision is made!