Values We Live By

FullContact is an Identity Resolution company, but what we do, and where we aim to go in the future, goes far beyond that.

We Are Awesome With People

Kindness is the core of well-nurtured, open, and inclusive relationships. We’re stronger when surrounded by people with diverse backgrounds and we are committed to a fair and equitable treatment of others.

We Relentlessly Deliver & Improve

We strive to evolve as we win and lose as a team. We’re brutally honest with ourselves and work to push our standards higher. We act with humility and we learn from our mistakes for continuous improvement.

We Are Customer Obsessed

Our customers are the center of everything we do. Their success is our success, and we create meaningful value through trust, collaboration, attention to detail, and living up to our commitments.

We Have Grit

You can complain or you do what’s right by taking action—you can’t do both. We persevere and sacrifice to achieve our goals, and we won’t let our communities, customers, or teammates down.

Life at FullContact

FullContact is a transparent, highly collaborative, people-first organization focused on you! We believe that we win and lose as a team. Find career development and a strong work/life balance through our default remote culture, which grants work-from-home flexibility. Enjoy the same benefits of being together in an office, including our unlimited PTO which can be used for volunteering, traveling, or a relaxing staycation.

Whether you’re joining a quarterly All Hands, enjoying a company Happy Hour, or engaging with international coworkers, you’ll be able to diversify and grow your skills.

FullContact is a Built In Colorado 2022 Best Places to Work winner in three categories—Best Places to Work, Best Midsize Companies to Work For, and Best Paying Companies! Learn more about our company culture, benefits, and open roles below.

 

Explore Our Technology and Philosophy Used to Solve The Most Difficult Identity Challenges

Read Our Engineering Blog
It's such a pleasure working with a group of individuals who exemplify and embody our values from the top down. I have so much pride in my team and what we do here!
Ila Goldanloo
Having the opportunity to take part in decisions that affect the organization is unique and shows a lot of respect and trust from leadership. Senior management showcases the highest degree of transparency, which makes FullContact a one of a kind organization. That’s why I BELONG here.
Arunanand T A
I have never worked with a more collaborative and solutions-driven team of professionals—truly a pleasure to come to work every day.
Stacy Falbaum
FullContact offers a unique culture of passionate people where every role provides opportunities to make an impact.
Sean Morrison
Since joining FullContact, I have had a good professional journey. The last 5 years at this company have been the best learning years of my career. Joining a company at the beginning of its growth process is very inspiring and I really enjoy working here.
Arathy P M
Working alongside an intelligent, dedicated team, along with the ability to collaborate across teams allows me to build strong, dynamic relationships with my coworkers. I truly look forward to my work days here at FullContact and that I get to contribute to the growth of my team and the organization
Kate Nooning

We Are Awesome With People. ALL People.

Everyone is welcome at FullContact regardless of their background. We are committed to a fair and equitable candidate attraction process.

We encourage individuals with a diverse range of backgrounds to apply for open roles, even if they don’t meet all of the criteria. We appreciate that talent is shaped in many different ways.

Our culture is diverse and inclusive, where employees feel comfortable and confident bringing their whole-self to work.

We are Creative. We are Driven. We are Slightly Different.

Teams & Offices

Engineering
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Engineering

The Engineering Department spans the globe with a diverse, collaborative, and innovative team.

Embracing an API-first mindset allows us to be hyperdynamic while balancing a healthy dose of batch processing ensures the highest quality data. Our exciting technology stack includes Druid, Spark, Cassandra, Kubernetes, HBase, among many more. We write modern Java, Scala, and Clojure, and are hosted in AWS. We solve challenging problems daily in the pursuit of becoming the world-renowned Identity Resolution leader, quietly evolving our patented Identity Graph.

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Customer Success

The success of our customers is FullContact’s success.

That’s why our Customer Success Managers work tirelessly with our customers to achieve maximum business value and return on investment from FullContact products and solutions. We act as trusted advisors to those we partner with, aligned to key customer stakeholders in order to foster strong relationships that will help customers achieve their desired outcome. We accelerate FullContact by improving engagement, product adoption, renewals, customer satisfaction, and growth.

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Data Resolution

We like to think of ourselves as the engine that keeps FullContact moving forward.

The Data Resolution Team ensures that FullContact has the industry-best quality and match rates through our Human in the Loop data curation activities and continuous data quality checks on incoming data, outgoing data, and the data in the Identity Graph. We also experiment and develop new data management processes and procedures to improve the data match and quality metrics of FullContact. Our team also engages in custom data curation activities for FullContact customers to help them succeed with the best possible results.

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Finance

The Finance and Accounting department is principally responsible for serving internal customers with accurate, timely, and reliable financial information, monthly reporting, and key performance metrics.

We operate in a challenging environment that requires innovative solutions and problem-solving skills to help scale the business in a meaningful and sustainable way. Our team protects the vital assets of the company by ensuring compliance with financial and regulatory mandates while we maintain financial data integrity.

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FullContact India

The FullContact India office is located in Kochi, India and is default remote.

FullContact India team is a cross functional team with extensions of Engineering, Data Resolution, Product, Customer Support, Customer Success, Marketing, HR and Finance functions of FullContact. We are a team that proudly upholds the FullContact culture of being awesome with people.

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Human Resources

The Human Resources Team works to ensure that our employees are satisfied, engaged, and have everything they need to successfully accomplish their responsibilities.

Day-to-day, we manage the HR strategy and the full-cycle employee journey: talent acquisition and candidate experience, onboarding, training and skills development, employee experience, policy implementation, benefits and perks, payroll, legal compliance, safety, and offboarding. Ultimately, our mission is to build a strong and inclusive global organizational structure and foster productivity and success from within.

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Marketing

The Marketing team builds a bridge between the innovative products FullContact creates and those our services would most benefit.

We are translators, artists, enginerds, mavericks, product experts, and dog lovers. Our mission is to create the greatest possible journey for our customers, so they can create the best possible experience for theirs, by showcasing how our products and services create true, actionable value. We accelerate growth throughout the organization and have the privilege and challenge of supporting FullContact’s bold vision and ethical approach to business.

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Product

The Product team is responsible for implementing strategy, roadmap, and feature definition for our products.

Not only are we responsible for building and thinking through “what’s next” for FullContact, we also create custom deliverables and customer requests through our product operations. Our customer-first mentality means we pride ourselves on actively engaging with them. We are thought leaders, data gurus, marketing geeks, and overall passionate people always looking for the next industry challenge, identifying ways to innovate in the ever-changing complex world of Identity Resolution.

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Sales

The Sales team is responsible for driving new business revenue growth by selling our products and solutions to target accounts.

We own the full sales cycle from start to close including prospecting, business development, product education, client development, product presentations, and collaboration with other internal resources. We’re on the frontlines of FullContact and are often the ones introducing the company for the first time. We take pride in that role, and our customer-first mentality allows our team to consult with clients to find the right solution to drive their business forward.

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Solutions

Our Solutions team operates at the intersection of our client needs and the FullContact product suite.

This means consulting with clients to understand their needs and building solutions to help drive their competitive advantage. We build workflows, help find the best data, consult on implementation, and make sure every solution is successfully deployed. We are customer-obsessed, and our team is ultimately responsible for making our products work to their fullest potential for our clients.

FULLRewards Benefits Package

Our work takes a global effort and we provide competitive, generous benefits to all FullContact team members no matter where they’re located.

FULLComp Competitive Compensation

At FullContact we believe the awesome people who help us build great things deserve ownership in the company. We offer each new hire equity, competitive compensation, and company bonuses, reviewed regularly to keep up with market trends,
  • Competitive salary
  • 401(K) retirement plan with company match
  • Annual lump sum vacation bonus
  • $1000 home office set up
  • $200 monthly work from home reimbursement

HealthFULL Benefits

We’ve got you covered—FullContact pays 100% of the premiums for medical (PPO), dental, and vision for employees and all their dependents! We also offer a company-funded Health Reimbursement Account (HRA) for out-of-pocket expenses.
  • 100% employer paid medical, dental, and vision coverage
  • HRA health reimbursement account
  • 2 employee assistance programs (EAP)
  • Life, AD&D, and disability coverage

FULLBalance Life-Work Synergy

FullContact offers a 100% remote, flexible, family-first schedule. We encourage all FullContacters to respect their fellow employees’ schedules in time zones across the US and in India. We also encourage FullContacters to take advantage of their time off.
  • Default remote work experience
  • Unlimited vacation time off
  • Annual lump sum vacation bonus
  • 26 company holidays (nearly 3x the national average)
  • 1 week office closure between Christmas and New Year’s
  • 6 weeks paid parental leave
  • 12 weeks paid maternity leave
  • Paid sick & bereavement leave
  • Optional WeWork credits

ThankFULL Peer-to-Peer Recognition Program

We are excited to soon roll out a new peer-to-peer recognition program with rewards points. FullContacters will be able to celebrate their colleagues who exemplify our core values and go above and beyond.

SkillFULL Personalized Employee Training

We provide training and development opportunities to all of our FullContacters to help them successfully onboard and to continue to grow with FullContact.

SuccessFULL Career Pathing Program

To empower each employee's success, we’ve created career paths for every team. We work with employees to create Individual Development Plans for career and personal goals.

FULLComp Competitive Compensation

At FullContact we believe the awesome people who help us build great things deserve ownership in the company. We offer each new hire equity, competitive compensation, and company bonuses, reviewed regularly to keep up with market trends,
  • Competitive salary
  • Generous stock options
  • Annual lump sum vacation bonus
  • Monthly work from home reimbursement

HealthFULL Benefits

We provide ESI coverage to eligible members and family, medical insurance for all other employees and dependents, as well as life insurance and accidental Insurance for the employee.
  • Health, Life and Accidental insurances
  • Employee assistance program (EAP)
  • Equipment reimbursement for differently abled employees

FULLBalance Life-Work Synergy

FullContact offers a 100% remote, flexible, family-first schedule. We encourage all FullContacters to respect their fellow employees’ schedules in time zones across India and the US. We also encourage FullContacters to take advantage of their time off.
  • Default remote work experience
  • Unlimited vacation time off
  • Annual lump sum vacation bonus
  • 26 company holidays (2x the national average)
  • 1 week office closure between Christmas and New Year’s
  • 26 weeks of primary caregiver leave
  • 6 weeks of secondary caregiver leave
  • Paid hospitalisation leave
  • COVID-19 leave and continued salary for 6 months in case of death

ThankFULL Peer-to-Peer Recognition Program

We are excited to soon roll out a new peer-to-peer recognition program with rewards points. FullContacters will be able to celebrate their colleagues who exemplify our core values and go above and beyond.

SkillFULL Personalized Employee Training

We provide training and development opportunities to all of our FullContacters to help them successfully onboard and to continue to grow with FullContact.

SuccessFULL Career Pathing Program

To empower each employee's success, we’ve created career paths for every team. We work with employees to create Individual Development Plans for career and personal goals.

Open Roles

We empower connections between people and brands in real-time. Ready to take on the challenge of a lifetime? Let’s talk.

Customer Success
Customer Success Manager

Location: US Remote

The Role 

The Customer Success Manager is responsible for developing and fostering strong relationships with a portfolio of accounts.  The CSM is a trusted advisor who partners with our customers to ensure they receive the full value of their investment in FullContact’s products and solutions.   The CSM engages with customers post-sale to drive adoption, satisfaction, expansion, retention, and lifetime value.  Internally, the CSM serves as the voice of the customer by providing feedback to different functions across the organization.   The CSM is the quarterback of the relationship, ensuring internal resources are aligned to achieve the customer’s desired outcome.  The CSM will collaborate with Sales, Marketing, Product Management, Engineering, Support and Finance.  This role reports to the Sr. Director of Customer Success and is a key member of the Customer Success team. 

 

Responsibilities 

  • Manage post-sales activity for FullContact customers through close relationship management, planning, and execution
  • General understanding of  the customers' business, and ensure the engagement is set to deliver value against their goals
  • Own positive customer success outcomes for a portfolio of accounts: retention, expansion, customer advocacy, and overall lifetime value
  • Own the customer relationship across the lifecycle of their engagement, from onboarding to ongoing adoption
  • Successfully achieve and exceed customer success revenue and retention targets
  • Conduct strategic business reviews to ensure alignment with customer priorities and mitigate risk factors
  • Project manage multiple, concurrent customer engagements varying in complexity using an internal cross-functional team with guidance to  execute and deliver on solutions that deepen and expand the relationship 
  • Manage customer issues and escalations from initial report to resolution
  • Develop a credible understanding of  FullContact’s products and solutions
  • Own pricing and contract negotiations using skills that balance both the customer and FullContact perspectives
  • Be the voice of the customer and provide feedback on how FullContact can better serve our customers and shape product innovation
  • Partner with Sales in order to drive increased revenue through new business partnership
  • Determine process efficiencies to improve Customer Success department and company productivity

 

Requirements

  • 2+ years of Customer Success or Account Management
  • Ability to travel up to 35%
  • Experience working with a SaaS solution
  • Basic understanding of MarTech and/or AdTech preferred
  • Adaptive to change and learning new tools 
  • Strong relationship management, analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Solution-oriented mindset, with strong problem-solving ability
  • Strong project management skills
  • Proactive, goal-oriented, persistent, organized, and skilled negotiator

Compensation and Benefits 

  • Salary Range: $98,000 to $102,000 base salary plus up to 15% bonus, company based bonus plan, and equity 
  • We offer 100% covered medical, dental, and vision benefits for you and your family that start on day 1.
  • We are #defaultremote (fully and permanently remote) with the option to work at WeWork spaces around the country with our credits. Our Denver office is open as an optional place for people to work if they choose to.
  • FULLBalance paid vacation bonus.
  • Flexible family-first environment - we want work to work for you and your family’s schedule.
  • Get up to $200 a month reimbursed for recurring home office expenses and a one-time $1000 home office setup reimbursement to make your space your own!
  • Unlimited VTO (vacation time off) so you can recharge and relax when you need to.
  • Paid Parental Leave when you welcome a new member to your family starting on day 1. 
  • Bereavement leave supporting the grieving process for the loss of both human and animal family members.
  • 26 paid Company holidays, including mental health days, service days, 1/2 day Fridays in the summer, and the week between Christmas and New Year off!
  • We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Senior Customer Success Manager

Senior Customer Success Manager

Location: US Remote 

The Role:

The Senior Customer Success Manager is responsible for developing and fostering strong relationships with a portfolio of accounts.  The Senior CSM is a trusted advisor who partners with our customers to ensure they receive the full value of their investment in FullContact’s products and solutions.   The Senior CSM engages with customers post-sale to drive adoption, satisfaction, expansion, retention, and lifetime value.  Internally, the Senior CSM serves as the voice of the customer by providing feedback to different functions across the organization.   The Senior CSM is the quarterback of the relationship, ensuring internal resources are aligned to achieve the customer’s desired outcome.  The Senior CSM will collaborate with Sales, Marketing, Product Management, Engineering, Support and Finance.  This role reports to the Sr. Director of Customer Success and is a key member of the Customer Success team. 

 

Responsibilities 

  • Manage post-sales activity for FullContact customers through strong relationship management, planning, and execution
  • Understand the customers' business, and ensure the engagement is set to deliver value against their goals
  • Own positive customer success outcomes for a portfolio of accounts: retention, expansion, customer advocacy, and overall lifetime value
  • Own the customer relationship across the lifecycle of their engagement, from onboarding to ongoing adoption
  • Successfully achieve and exceed Customer Success revenue and retention targets
  • Conduct regular Strategic Business Reviews to ensure alignment with customer priorities and eliminate risk factors
  • Project manage multiple, concurrent customer engagements varying in complexity using an internal cross-functional team to flawlessly execute and deliver solutions that deepen and expand the relationship 
  • Manage customer issues and escalations from initial report to resolution
  • Maintain product expertise across FullContact’s products and solutions
  • Own pricing and contract negotiations using skills that balance both the customer and FullContact perspectives
  • Be the voice of the customer and provide feedback on how FullContact can better serve our customers and shape product innovation
  • Partner with Sales in order to drive increased revenue through new business partnership
  • Serve as a key member in architecting a customer success methodology and model that can scale for profitable growth  
  • Improve organizational efficiency and customer engagement through metrics-driven decision making
  • Develop playbooks and tools used to drive customer engagement  
  • Assist in the development and implementation of customer NPS

Requirements 

  • 5+ years of Customer Success or Account Management
  • Ability to travel up to 35%
  • Experience working with a SaaS solution
  • Excellent understanding of MarTech and/or AdTech
  • Strong relationship management, analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Solution-oriented mindset, with strong problem-solving ability
  • Strong project management skills
  • Proactive, goal-oriented, persistent, organized, and skilled negotiator

 

Compensation and Benefits: 

  • Salary Range: $120,000 to $140,000 base salary plus individual KPI bonus, company based bonus plan, and equity
  • We offer 100% covered medical, dental, and vision benefits for you and your family that start on day 1.
  • We are #defaultremote (fully and permanently remote) with the option to work at WeWork spaces around the country with our credits. Our Denver office is open as an optional place for people to work if they choose to.
  • FULLBalance paid vacation bonus.
  • Flexible family-first environment - we want work to work for you and your family’s schedule.
  • Get up to $200 a month reimbursed for recurring home office expenses and a one-time $1000 home office setup reimbursement to make your space your own!
  • Unlimited VTO (vacation time off) so you can recharge and relax when you need to.
  • Paid Parental Leave when you welcome a new member to your family starting on day 1. 
  • Bereavement leave supporting the grieving process for the loss of both human and animal family members.
  • 26 paid Company holidays, including mental health days, service days, 1/2 day Fridays in the summer, and the week between Christmas and New Year off!
  • We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

 

Apply Now
Engineering
Senior Software Engineer-Identity Graph

Senior Software Engineer-Identity Graph

Location: US Remote 

The Role: 

The Identity Graph team is responsible for the core Identity Resolution service supporting internal customers with their Identity resolution needs. For this we build and maintain a large scale Identity Graph which we make available at very high scale in both API and batch. We collaborate with other teams to build Identity solutions for our products. We are constantly improving our algorithms to maintain our industry leading Identity resolution.

 

We collaborate with various teams to prepare, evaluate and monitor data quality to the highest standards. We also work closely with data QA to ensure the final output of our Identity Graph is of the highest quality.

 

The right person for this role will have a background in Software Engineering, will have rich experience building robust software solutions, and will have experience working with large data sets.

 

Responsibilities: 

  • Applying new algorithms to enable fuzzy matching
  • Applying new algorithms to introduce new linkages in the graph from the data we have
  • Working with our dedicated data QA team to design and build new approaches to measuring quality and improving algorithms
  • Working with our data platform team to build solutions for new products
  • Working with our data intake team to prepare and integrate new data sets for the Identity graph
  • Evaluate new technologies in the Graph Database and/or ML space to determine where we can leverage them 

 

Characteristics For Success:

  • You have experience building production data pipelines with distributed data processing technologies.
  • You strive for elegant and intuitive dataset design.  You have hands-on and deep experience with schema design and data modeling.
  • You are proficient in at least one major programming language and are passionate about writing clean, supportable code.
  • You are an advocate for data quality. You have a strong opinion on when data audits, unit tests, and documentation can be most effective. 
  • You are a technical thought leader. You will be responsible for developing and evolving the technical vision for Identity systems.
  • You are curious about the rapidly evolving technologies in this domain. You are eager to learn and master new tech when it can have a big impact on our team.
  • You have experience and enjoy mentoring others.

 

Ideal Candidate: 

  • 5+ years experience as a Software Engineer
  • Experience with Scala
  • Experience with Spark
  • Experience with Big Data fundamentals
    • Hadoop, Spark, Parquet

Compensation and Benefits:

  • Salary Range: $130,000 to $150,000 base salary plus company based bonus plan and equity 
  • We offer 100% covered medical, dental, and vision benefits for you and your family starting from day 1
  • FULLBalance paid vacation bonus
  • We are #defaultremote (fully and permanently remote) with the option to work at WeWork spaces around the country with our credits. Our Denver office is open as an optional place for people to work if they choose to.
  • Flexible family-first environment - we want work to work for you and your family’s schedule.
  • Get up to $200 a month reimbursed for recurring home office expenses and a one-time $1000 home office setup reimbursement to make your space your own!
  • Unlimited VTO (vacation time off) so you can recharge and relax when you need to.
  • Paid Parental Leave when you welcome a new member to your family.
  • Bereavement leave supporting the grieving process for the loss of both human and animal family members.
  • 26 paid Company holidays, including mental health days, service days, 1/2 day Fridays in the summer, and the week between Christmas and New Year off!
  • We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

 

Apply Now
Data
Analyst - Data Quality and Analytics

Location: We are open to both remote candidates and those who would like to work at the Kochi office when we reopen.

Employment Type: Full time

Location: Remote in India; part of Kochi team.

Experience: Total 3+ years with at least two years in Analytics 

Role Description

As a Data analyst at FullContact Inc, you get the opportunity to play around and derive meaningful insights from data that can ultimately shape the identity resolution industry. You will be one of the custodians of our data assets. All your efforts to ensure data quality will be a starting point from which the leadership teams will develop strategies that will make FullContact a thought leader and an industry first in introducing revolutionary ideas in the Identity Resolution space. 

If you have the grit, come join us as a Data Analyst and be part of an ambitious team of data quality professionals. We are committed to growth, we are constantly evolving and we have a goal - to be the best Identity Resolution provider.

Responsibilities

  1. Lead multiple projects/analyses that involve looking at large and complex data sets from multiple sources.’
  2. Define the objective/problem and identify all the intermediary activities to reach the end state.
  3. Guide/mentor junior members in the team to identify gaps in analysis and provide a way forward to completion
  4. Learn to navigate through our highly complex systems and understand the underlying architecture.
  5. Complete the experiments/analysis within the stipulated timelines.
  6. Write simple to complex queries to perform data analysis.
  7. Handle unique data analysis requests from a range of data stakeholders
  8. Perform root-cause analysis when data issues are identified.
  9. Identify resources necessary to complete the task at hand.
  10. Create presentations and reports based on recommendations and findings.
  11. Communicate findings in the form of a meaningful story with the stakeholders.
  12. Work with a team of analysts and other associates to process information.

Technical Qualifications

  • The desired candidate must have intermediate to advanced Python skills - he/she must be able to create and run scripts using Python. 
  • Candidates must have experience in writing and running their own Python scripts.
  • Experience in writing Python scripts for the purpose of automation is a plus.
  • Experience doing a peer review of technical tasks and/or mentoring junior team members.
  • Fundamentals of Statistics.
  • Good-to-have: Knowledge of SQL and Google Sheets/Excel.

We value your qualifications. But that’s not all.

To join our high performing team, you MUST ALSO:

  • Have a goal-oriented mindset and an inclination for problem-solving.
  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent, and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Technical Lead - Data Quality and Analytics

Location: We are open to both remote candidates or those who would like to work at the Kochi office when we reopen.

Employment Type: Full-Time

Location: Remote in India; part of Kochi team.

Experience: Total 4+ years with at least two years in Analytics 

Role Description

As a Technical Lead, Data Quality and Analytics  at FullContact Inc, you get the opportunity to derive meaningful insights from data. All your efforts to ensure data quality will be a starting point from which the leadership teams will develop strategies that will make FullContact a thought leader and an industry first in introducing revolutionary ideas in the Identity Resolution space. 

If you have the grit, come join us and be part of an ambitious team of data quality professionals. We are committed to growth, we are constantly evolving and we have a goal - to be the best Identity Resolution provider.

Responsibilities

  • Analysing our data to infer actionable insights and that can be directly passed to Engg team to drive product improvement
  • Collaborate with Engg and Product team, design and execute ad hoc analyses to answer questions about our core product.
  • Assist in conceptualizing and creating analysis frameworks and drive analysis to completion
  • Contribute to process automation , data analysis, report design and data visualisations. 
  • Create compelling presentations that provide actionable insights and recommendations
  • Mentor junior staff members and project team colleagues
  • Identify, define, collect, and track key business metrics for internal systems and client deliverables
  • Communicate findings in the form of a meaningful story with the stakeholders

Qualifications

Must-Have 

  • Strong analytical skills, data visualizations Skills
  • Strong Python programming skills
  • Advanced SQL Knowledge
  • Fundamentals of Statistics
  • Knowledge in Scala/Java
  • Ability to collaborate with different teams within the organization 

 

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Data Research
Data Analyst-Intern (Python & SQL)

Title: Data Analyst -Intern (Python & SQL)

Location: We are open to both remote candidates or those who would like to work at the Kochi office

Internship Duration: 3 months

Experience: Must have worked on data analytics project(s) as part of College Academic projects or previous internships 

Role Description

We have an internship opportunity - we are looking for self-starters who are looking to unlock and solve the mysteries that will eventually shape the identity resolution industry. You will get the opportunity to be involved in various activities from data collection and processing to in-depth analysis and reporting, alongside a highly growth-oriented team.

Skill-Set Required

Must-Have Skills

  • Advanced SQL Knowledge.
  • Basics Scripting skills (Python or Bash scripting).
  • An analytical mind and inclination to problem-solving.
  • Clear attention to detail.

Good to have Skills

  • Familiarity with at least one notebook environment (Jupyter, Zeppelin, Sagemaker)
  • Basic knowledge in Python, Scala, or any programming language supported by Spark is nice to have.

We value your qualifications. But that’s not all.

To join our high performing team, you MUST ALSO:

  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent, and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

Responsibilities

  1. Analyze large and complex data sets from multiple sources.
  2. Learn to navigate through our highly complex systems and understand the underlying architecture.
  3. Defining the objective/problem and identifying all the intermediary activities to reach the end state.
  4. Complete the experiments/analysis within the stipulated timelines.
  5. Write simple to complex queries to perform data analysis.
  6. Handle unique data analysis requests from a range of data stakeholders
  7. Perform root-cause analysis when data issues are identified.
  8. Identify resources necessary to complete the task at hand.
  9. Create presentations and reports based on recommendations and findings.
  10. Communicate findings in the form of a meaningful story with the stakeholders.
  11. Work with a team of analysts and other associates to process information.

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Quality Analyst-Intern

Title: Quality Analyst -Intern

Location: We are open to both remote candidates or those who would like to work at the Kochi office

Internship Duration: 3 months

Role Description

We are looking for self-starters who are looking to unlock and solve the mysteries that will eventually shape the identity resolution industry. You are expected to take ownership of Functional tests on FullContact Platform, and will be the first investigators of failing test. As the role evolves, he/she are expected to write more automated tests ( i.e. Test end-to-end and more comprehensive flows). You will be working along side a highly growth oriented team

Skill-Set Required

Must-Have Skills

  • Good Java Knowledge.
  • An analytical mind and inclination to problem-solving.
  • Clear attention to detail.

Good to have Skills

  • Familiarity with at least one notebook environment (Jupyter, Zeppelin, Sagemaker)
  • Basic knowledge in Python, Scala, or any programming language supported by Spark is nice to have.

We value your qualifications. But that’s not all.

To join our high performing team, you MUST ALSO:

  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent, and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

Responsibilities

  1. Learn to navigate through our highly complex systems and understand the underlying architecture.
  2. Defining the objective/problem and identifying all the intermediary activities to reach the end state.
  3. Complete the experiments/analysis within the stipulated timelines.
  4. Write simple to complex queries to perform data analysis.
  5. Perform root-cause analysis when data issues are identified.
  6. Identify resources necessary to complete the task at hand.
  7. Create presentations and reports based on recommendations and findings.
  8. Communicate findings in the form of a meaningful story with the stakeholders.
  9. Work with a team of analysts and other associates to process information.

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Engineering
Team Lead Full Stack Engineer

Location: India Remote

The Role:

This role is to be a Team Lead Engineer on the Customer Experience team as a manager, technical lead and versatile and experienced FullStack Engineer. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person’s set of Data Rights and Permissions, and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.

The Customer Experience (CX) team embodies our core value of Customer Obsession through UIs and simple integrations to other platforms. We like to think in terms of “Integrate with FullContact in 5 minutes or less” and similarly prove out our value quickly. The team currently has a couple engineers in the US and India, and report directly to the VP of India Operations with a dotted line report to the Director of Engineering in the US.

Responsibilities:

  • Manage and coach aspiring team members to excel and achieve professional and personal growth
  • Work with product to plan out key initiatives and then orchestrate the work amongst team members
  • Define and evolve both our customer facing and internal portals/dashboards
  • Define, architect, and expand the suite of real-time integrations (i.e. Adobe, Segment, etc)
  • Continue to innovate on the FullContact webtag offering, which is a tag on our customers’ websites
  • Be a technologist and developer, writing in both front end and back end languages
  • Take part ownership of our real-time aggregation tooling for Usage and Customer Queries
  • Be self directed but work well with a global team to define the quickest ways to add value for our customers
  • Works at a startup pace to quickly ship and iterate on projects

Requirements:

  • 8+ years of hands-on FullStack experience, with a core focus on the backend
  • Leadership experience in managing the technical direction for a handful of team members
  • Strong verbal and written skills, creating multiple forms of documentation to support ideas
  • Strong experience working with backend technologies 
    • Java, Clojure, Python, NodeJS, Golang, Elixr, etc
    • Some exposure to JVM is a must
    • Exposure to other JVM languages besides Java (Kotlin, Scala, Clojure etc) is a plus
  • Experience with relational and NoSQL databases - MySql, Postgres, Mongo, Cassandra, Druid, etc
  • Strong experience developing in Front End technologies 
    • JavaScript, React (ClojureScript, Reagent & Re-Frame is our current stack but not required skill)
    • Inline styles (Radium, Emotion js)
  • Moderate experience with BI and Datawarehouse tools (Superset, Tableau, Redshift, Snowflake, etc)
  • Linux experience - CLI tools, scripting
  • Git and AWS familiarity
  • Devops mindset and capability to build deployment pipelines
    • Terraform, Docker and Kubernetes
  • Exposure to adtech / martech platforms and industry

 

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Other
I want to work at FullContact. Let me submit my resume here.

Could not find a job opening that matches your skill sets? No worries, we will soon have openings in other streams of work. Submit your CV here, and we will get back to you when there's a suitable opening.

You could be:

  • An engineer
  • A sales personnel
  • A management expert
  • An HR
  • and anyone FullContact would be interested in!
Apply Now

Interview Process

  • 1

    Initial Talent Acquisition Interview

    Once we’ve reviewed your resume and feel you could be a match, we’ll reach out to set up an initial interview. We want to learn more about who you are and where you’re looking to take your career!

  • 2

    Hiring Manager or First Round Interview

    Our managers and team are excited to meet you! This interview is your time to learn more about the team you’ll be working with, as well as more specific details about the role.

  • 3

    Additional Project or Assignment

    Depending on the role in question, there may be an additional step so we can see your skills in action! This could include a coding assignment, a sales presentation, or sharing your portfolio.

  • 4

    Team Panel Interviews

    This round is usually 2-4 hours and is a time for both parties to assess fit with the company. Interviewers could be those on your direct team or others from around the company.

  • 5

    Possible Additional Info Needed

    This is rare, but we may have another interview if someone couldn’t make the panel interview or if we have additional clarifying questions.

  • 6

    Final Discussion

    After confirming all the details of the role, we will reach out once a decision is made!