Values We Live By

FullContact is an Identity Resolution company, but what we do, and where we aim to go in the future, goes far beyond that.

Icon

We Are Awesome With People

Kindness is the core of well-nurtured, open, and inclusive relationships. We’re stronger when surrounded by people with diverse backgrounds and we are committed to a fair and equitable treatment of others.
Icon

We Relentlessly Deliver & Improve

We strive to evolve as we win and lose as a team. We’re brutally honest with ourselves and work to push our standards higher. We act with humility and we learn from our mistakes for continuous improvement.
Icon

We Are Customer Obsessed

Our customers are the center of everything we do. Their success is our success, and we create meaningful value through trust, collaboration, attention to detail, and living up to our commitments.
Icon

We Have Grit

You can complain or you do what’s right by taking action—you can’t do both. We persevere and sacrifice to achieve our goals, and we won’t let our communities, customers, or teammates down.

Life at FullContact

FullContact is a transparent, highly collaborative, people-first organization focused on you! We believe that we win and lose as a team. Find career development and a strong work/life balance through our default remote culture, which grants work-from-home flexibility. Enjoy the same benefits of being together in an office, including our unlimited PTO which can be used for volunteering, traveling, or a relaxing staycation.

Whether you’re joining a quarterly All Hands, enjoying a company Happy Hour, or engaging with international coworkers, you’ll be able to diversify and grow your skills.

FullContact is a Built In Colorado 2022 Best Places to Work winner in three categories—Best Places to Work, Best Midsize Companies to Work For, and Best Paying Companies. We have also been recognized in Mogul’s Top 100 Companies With Inclusive Benefits. Learn more about our company culture, benefits, and open roles below.

 

Best Places to Work Badge

Explore Our Technology and Philosophy Used to Solve The Most Difficult Identity Challenges

Read Our Engineering Blog
Ila Goldanloo
It's such a pleasure working with a group of individuals who exemplify and embody our values from the top down. I have so much pride in my team and what we do here!
Ila Goldanloo
Stacy Falbaum
I have never worked with a more collaborative and solutions-driven team of professionals—truly a pleasure to come to work every day.
Stacy Falbaum
Sean Morrison
FullContact offers a unique culture of passionate people where every role provides opportunities to make an impact.
Sean Morrison
Ambika Remyaa Paramesh
Managers here are always your biggest cheerleaders and help you shape your trajectory forward. The HR team has been very empathetic and supportive from the get-go and that’s something that sets FullContact apart.
Ambika Remyaa Paramesh
Kate Nooning
Working alongside an intelligent, dedicated team, along with the ability to collaborate across teams allows me to build strong, dynamic relationships with my coworkers. I truly look forward to my work days here at FullContact and contributing to the growth of my team and the organization.
Kate Nooning

We Are Awesome With People. ALL People.

Everyone is welcome at FullContact regardless of their background. We are committed to a fair and equitable candidate attraction process.

We encourage individuals with a diverse range of backgrounds to apply for open roles, even if they don’t meet all of the criteria. We appreciate that talent is shaped in many different ways.

Our culture is diverse and inclusive, where employees feel comfortable and confident bringing their whole-self to work.

We are Creative. We are Driven. We are Slightly Different.

Our Teams

Engineering
careers-page-teams-engineering@2x
Engineering

The Engineering Department spans the globe with a diverse, collaborative, and innovative team.

Embracing an API-first mindset allows us to be hyperdynamic while balancing a healthy dose of batch processing ensures the highest quality data. Our exciting technology stack includes Druid, Spark, Cassandra, Kubernetes, HBase, among many more. We write modern Java, Scala, and Clojure, and are hosted in AWS. We solve challenging problems daily in the pursuit of becoming the world-renowned Identity Resolution leader, quietly evolving our patented Identity Graph.

careers-page-teams-customer-success@2x
Customer Success

The success of our customers is FullContact’s success.

That’s why our Customer Success Managers work tirelessly with our customers to achieve maximum business value and return on investment from FullContact products and solutions. We act as trusted advisors to those we partner with, aligned to key customer stakeholders in order to foster strong relationships that will help customers achieve their desired outcome. We accelerate FullContact by improving engagement, product adoption, renewals, customer satisfaction, and growth.

careers-page-teams-data-resolution@2x
Data Resolution

We like to think of ourselves as the engine that keeps FullContact moving forward.

The Data Resolution Team ensures that FullContact has the industry-best quality and match rates through our Human in the Loop data curation activities and continuous data quality checks on incoming data, outgoing data, and the data in the Identity Graph. We also experiment and develop new data management processes and procedures to improve the data match and quality metrics of FullContact. Our team also engages in custom data curation activities for FullContact customers to help them succeed with the best possible results.

careers-page-teams-finance@2x
Finance

The Finance and Accounting department is principally responsible for serving internal customers with accurate, timely, and reliable financial information, monthly reporting, and key performance metrics.

We operate in a challenging environment that requires innovative solutions and problem-solving skills to help scale the business in a meaningful and sustainable way. Our team protects the vital assets of the company by ensuring compliance with financial and regulatory mandates while we maintain financial data integrity.

careers-page-teams-human-resources@2x
Human Resources

The Human Resources Team works to ensure that our employees are satisfied, engaged, and have everything they need to successfully accomplish their responsibilities.

Day-to-day, we manage the HR strategy and the full-cycle employee journey: talent acquisition and candidate experience, onboarding, training and skills development, employee experience, policy implementation, benefits and perks, payroll, legal compliance, safety, and offboarding. Ultimately, our mission is to build a strong and inclusive global organizational structure and foster productivity and success from within.

careers-page-teams-marketing@2x
Marketing

The Marketing team builds a bridge between the innovative products FullContact creates and those our services would most benefit.

We are translators, artists, enginerds, mavericks, product experts, and dog lovers. Our mission is to create the greatest possible journey for our customers, so they can create the best possible experience for theirs, by showcasing how our products and services create true, actionable value. We accelerate growth throughout the organization and have the privilege and challenge of supporting FullContact’s bold vision and ethical approach to business.

careers-page-teams-product@2x
Product

The Product team is responsible for implementing strategy, roadmap, and feature definition for our products.

Not only are we responsible for building and thinking through “what’s next” for FullContact, we also create custom deliverables and customer requests through our product operations. Our customer-first mentality means we pride ourselves on actively engaging with them. We are thought leaders, data gurus, marketing geeks, and overall passionate people always looking for the next industry challenge, identifying ways to innovate in the ever-changing complex world of Identity Resolution.

careers-page-teams-sales@2x
Sales

The Sales team is responsible for driving new business revenue growth by selling our products and solutions to target accounts.

We own the full sales cycle from start to close including prospecting, business development, product education, client development, product presentations, and collaboration with other internal resources. We’re on the frontlines of FullContact and are often the ones introducing the company for the first time. We take pride in that role, and our customer-first mentality allows our team to consult with clients to find the right solution to drive their business forward.

careers-page-teams-solutions@2x
Solutions

Our Solutions team operates at the intersection of our client needs and the FullContact product suite.

This means consulting with clients to understand their needs and building solutions to help drive their competitive advantage. We build workflows, help find the best data, consult on implementation, and make sure every solution is successfully deployed. We are customer-obsessed, and our team is ultimately responsible for making our products work to their fullest potential for our clients.

FULLRewards Benefits Package

Our work takes a global effort and we provide competitive, generous benefits to all FullContact team members no matter where they’re located.

Icon

FULLComp Competitive Compensation

At FullContact we believe the awesome people who help us build great things deserve ownership in the company. We offer each new hire equity, competitive compensation, and company bonuses, reviewed regularly to keep up with market trends,
  • Competitive salary
  • 401(K) retirement plan
  • Annual lump sum vacation bonus
  • $1000 home office set up
  • $200 monthly work from home reimbursement
Icon

HealthFULL Benefits

We’ve got you covered—FullContact pays 100% of the premiums for medical (PPO), dental, and vision for employees and all their dependents! We also offer a company-funded Health Reimbursement Account (HRA) for out-of-pocket expenses.
  • 100% employer paid medical, dental, and vision coverage
  • HRA health reimbursement account
  • 2 employee assistance programs (EAP)
  • Life, AD&D, and disability coverage

U.S. Medical Transparency Act: This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Icon

FULLBalance Life-Work Synergy

FullContact offers a 100% remote, flexible, family-first schedule. We encourage all FullContacters to respect their fellow employees’ schedules across multiple time zones. We also encourage FullContacters to take advantage of their leave options.
  • Default remote work experience
  • Unlimited vacation time off
  • Annual lump sum vacation bonus
  • 26 company holidays (nearly 3x the national average)
  • 1 week office closure between Christmas and New Year’s
  • 6 weeks paid parental leave
  • 12 weeks paid maternity leave
  • Paid sick & bereavement leave
  • Optional WeWork credits
Icon

ThankFULL Peer-to-Peer Recognition Program

We offer a peer-to-peer recognition program to provide a way to recognize those on our global team for exemplifying our core values and going above and beyond to help a colleague. FullContacters can award points with recognition and then those points translate into rewards that can be redeemed for gift cards to over 20,000 vendors!
Icon

SkillFULL Personalized Employee Training

We provide training and development opportunities to all of our FullContacters to help them successfully onboard and to continue to grow with FullContact.
Icon

SuccessFULL Career Pathing Program

To empower each employee's success, we’ve created career paths for every team. We work with employees to create Individual Development Plans for career and personal goals.

Open Roles

We empower connections between people and brands in real-time. Ready to take on the challenge of a lifetime? Let’s talk.

Sales
Senior Account Executive II

Senior Account Executive II

At FullContact, we have embraced a distributed model of working to reach the best talent in the US. Roles can sit in any of the following states: AZ, CO, FL, GA, IL, IN, MA, MI, MN, MO, NH, NJ, TX, VA, and WI. Please only apply if you are currently living in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, inclusion on the Inc. 5000 list for fastest growing companies, and Built-In Best Places To Work. 

The Role:

Join FullContact as a Senior Account Executive II and drive revenue growth in the growing Identity Verification and Fraud space.  Take ownership of the full sales cycle from start to close with a focus on driving new business revenue within target accounts. This role is intended for an experienced SaaS sales professional with a proven track record of quarterbacking multiple internal resources toward successfully closing complex engagements. Each day brings a new opportunity to make a lasting impact with the company! 

Your Responsibilities:

  • Full execution of a 6-12 month sales process from discovery to close
  • Become an expert in FullContact’s comprehensive Identity Verification and Fraud product suite for the ultimate consultative experience for your customers
  • Leverage your own network for lead and pipeline development
  • Utilize strategic and tactical outbound approaches to nurture and expand new target accounts  
  • Ensure a current and organized pipeline that supports data-driven decision-making, via Salesforce
  • Embody and champion a culture reflective of our Core Values
  • Achieving and consistently surpassing quarterly performance targets.
  • Demonstrating a proven history of effective prospecting and lead generation
  • Displaying a strong willingness to handle diverse responsibilities throughout the day
  • Provide input to GTM strategies, in collaboration with internal teams

Your Experience & Skills: 

  • 10+ years of strong proven experience selling a complex SaaS product in the Identity Verification & Fraud space  
  • Experience managing a complex 6-12 month enterprise-level sales cycle 
  • Demonstrated track record of meeting and exceeding quota production as an individual contributor
  • Consultative selling approach to S/VP and Director level personas
  • Excellent communication skills with the confidence to independently lead presentations, demos, and deal negotiations
  • Strong technical and business acumen with a genuine interest in what we do, and how we do it 
  • Ability to lead cross-functional teammates in complex new business engagements to orchestrate a smooth selling process

Compensation and Benefits:

  • Salary Range: $100,000-$150,000 base salary plus commission, company-based bonus plan, and equity
  • We offer 100% covered medical, dental, and vision benefits for you and your family.
  • We are #defaultremote (fully and permanently remote).
  • FULLBalance Vacation Bonus on your anniversaries to go on a vacation of your dreams!
  • Flexible family-first environment - we want work to work for you and your family’s schedule.
  • Get up to $200 a month reimbursed for recurring home office expenses and a one-time $1000 home office setup reimbursement to make your space your own!
  • Unlimited VTO (vacation time off) so you can recharge and relax when you need to.
  • Paid Parental Leave when you welcome a new member to your family.
  • Bereavement leave supporting the grieving process for the loss of both human and animal family members.
  • 28.5 paid Company holidays, including mental health days, service days, 1/2 day Fridays in the summer, and the week between Christmas and New Year off!
  • We provide a prepaid HRA card for out-of-pocket medical, dental, and vision expenses.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.



 

Apply Now

Interview Process

  • 1

    Initial Talent Acquisition Interview

    Once we’ve reviewed your resume and feel you could be a match, we’ll reach out to set up an initial interview. We want to learn more about who you are and where you’re looking to take your career!

  • 2

    Hiring Manager or First Round Interview

    Our managers and team are excited to meet you! This interview is your time to learn more about the team you’ll be working with, as well as more specific details about the role.

  • 3

    Additional Project or Assignment

    Depending on the role in question, there may be an additional step so we can see your skills in action! This could include a coding assignment, a sales presentation, or sharing your portfolio.

  • 4

    Team Panel Interviews

    This round is usually 2-4 hours and is a time for both parties to assess fit with the company. Interviewers could be those on your direct team or others from around the company.

  • 5

    Possible Additional Info Needed

    This is rare, but we may have another interview if someone couldn’t make the panel interview or if we have additional clarifying questions.

  • 6

    Final Discussion

    After confirming all the details of the role, we will reach out once a decision is made!