Values We Live By

FullContact is an Identity Resolution company, but what we do, and where we aim to go in the future, goes far beyond that.

We Are Awesome With People
Kindness is the core of well-nurtured, open, and inclusive relationships. We’re stronger when surrounded by people with diverse backgrounds and we are committed to a fair and equitable treatment of others.
We Relentlessly Deliver & Improve
We strive to evolve as we win and lose as a team. We’re brutally honest with ourselves and work to push our standards higher. We act with humility and we learn from our mistakes for continuous improvement.
We Are Customer Obsessed
Our customers are the center of everything we do. Their success is our success, and we create meaningful value through trust, collaboration, attention to detail, and living up to our commitments.
We Have Grit
You can complain or you do what’s right by taking action--you can’t do both. We persevere and sacrifice to achieve our goals, and we won’t let our communities, customers, or teammates down.

Life at FullContact

FullContact is a transparent, highly collaborative, people-first organization focused on you! We believe that we win and lose as a team. Find career development and a strong work/life balance through our default remote culture, which grants work-from-home flexibility. Enjoy the same benefits of being together in an office, including our unlimited PTO which can be used for volunteering, traveling, or a relaxing staycation.

Whether you’re joining a quarterly All Hands, enjoying a company Happy Hour, or engaging with international coworkers, you’ll be able to diversify and grow your skills.

Explore Our Technology and Philosophy Used to Solve The Most Difficult Identity Challenges

Read Our Engineering Blog
It's such a pleasure working with a group of individuals who exemplify and embody our values from the top down. I have so much pride in my team and what we do here!
Ila Goldanloo
Having the opportunity to take part in decisions that affect the organization is unique and shows a lot of respect and trust from leadership. Senior management showcases the highest degree of transparency, which makes FullContact a one of a kind organization. That’s why I BELONG here.
Arunanand T A
I have never worked with a more collaborative and solutions-driven team of professionals -- truly a pleasure to come to work every day.
Stacy Falbaum
FullContact offers a unique culture of passionate people where every role provides opportunities to make an impact.
Sean Morrison
Since joining FullContact, I have had a good professional journey. The last 5 years at this company have been the best learning years of my career. Joining a company at the beginning of its growth process is very inspiring and I really enjoy working here.
Arathy P M

We Are Awesome With People. ALL People.

Everyone is welcome at FullContact regardless of their background. We are committed to a fair and equitable candidate attraction process.

We encourage individuals with a diverse range of backgrounds to apply for open roles, even if they don’t meet all of the criteria. We appreciate that talent is shaped in many different ways.

Our culture is diverse and inclusive, where employees feel comfortable and confident bringing their whole-self to work.

We are Creative. We are Driven. We are Slightly Different.

Teams & Offices

Engineering
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Engineering

The Engineering Department spans the globe with a diverse, collaborative, and innovative team.

Embracing an API-first mindset allows us to be hyperdynamic while balancing a healthy dose of batch processing ensures the highest quality data. Our exciting technology stack includes Druid, Spark, Cassandra, Kubernetes, HBase, among many more. We write modern Java, Scala, and Clojure, and are hosted in AWS. We solve challenging problems daily in the pursuit of becoming the world-renowned Identity Resolution leader, quietly evolving our patented Identity Graph.

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Customer Success

The success of our customers is FullContact’s success.

That’s why our Customer Success Managers work tirelessly with our customers to achieve maximum business value and return on investment from FullContact products and solutions. We act as trusted advisors to those we partner with, aligned to key customer stakeholders in order to foster strong relationships that will help customers achieve their desired outcome. We accelerate FullContact by improving engagement, product adoption, renewals, customer satisfaction, and growth.

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Data Resolution

We like to think of ourselves as the engine that keeps FullContact moving forward.

The Data Resolution Team ensures that FullContact has the industry-best quality and match rates through our Human in the Loop data curation activities and continuous data quality checks on incoming data, outgoing data, and the data in the Identity Graph. We also experiment and develop new data management processes and procedures to improve the data match and quality metrics of FullContact. Our team also engages in custom data curation activities for FullContact customers to help them succeed with the best possible results.

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Finance

The Finance and Accounting department is principally responsible for serving internal customers with accurate, timely, and reliable financial information, monthly reporting, and key performance metrics.

We operate in a challenging environment that requires innovative solutions and problem-solving skills to help scale the business in a meaningful and sustainable way. Our team protects the vital assets of the company by ensuring compliance with financial and regulatory mandates while we maintain financial data integrity.

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FullContact India

The FullContact India office is located in Kochi, Kerala.

FullContact India team is a cross functional team with extensions of Engineering, Data Resolution, Product, Customer Support, Customer Success, Marketing, HR and Finance functions of FullContact. We are a team that proudly upholds the FullContact culture of being awesome with people.

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Human Resources

Human Resources works to ensure that our employees are satisfied, engaged, and have everything they need to successfully accomplish their accountabilities..

Day-to-day, we manage the HR strategy and full-cycle employee journey: talent acquisition and candidate experience, onboarding, training and skills development, employee experience, policy implementation, benefits and perks, payroll, legal compliance, safety, and offboarding. Ultimately, our mission is to build a strong and inclusive global organizational structure and foster productivity and success from within.

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Marketing

The Marketing team builds a bridge between the innovative products FullContact creates and those our services would most benefit.

We are translators, artists, enginerds, mavericks, product experts, and dog lovers. Our mission is to create the greatest possible journey for our customers, so they can create the best possible experience for theirs, by showcasing how our products and services create true, actionable value. We accelerate growth throughout the organization and have the privilege and challenge of supporting FullContact’s bold vision and ethical approach to business.

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Product

The Product team is responsible for implementing strategy, roadmap, and feature definition for our products.

Not only are we responsible for building and thinking through “what’s next” for FullContact, we also create custom deliverables and customer requests through our product operations. Our customer-first mentality means we pride ourselves on actively engaging with them. We are thought leaders, data gurus, marketing geeks, and overall passionate people always looking for the next industry challenge, identifying ways to innovate in the ever-changing complex world of Identity Resolution.

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Sales

The Sales team is responsible for driving new business revenue growth by selling our products and solutions to target accounts.

We own the full sales cycle from start to close including prospecting, business development, product education, client development, product presentations, and collaboration with other internal resources. We’re on the frontlines of FullContact and are often the ones introducing the company for the first time. We take pride in that role, and our customer-first mentality allows our team to consult with clients to find the right solution to drive their business forward.

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Solutions

Our Solutions team operates at the intersection of our client needs and the FullContact product suite.

This means consulting with clients to understand their needs and building solutions to help drive their competitive advantage. We build workflows, help find the best data, consult on implementation, and make sure every solution is successfully deployed. We are customer-obsessed, and our team is ultimately responsible for making our products work to their fullest potential for our clients.

Awesome Benefits

It takes a global effort and we provide generous benefits to our people no matter where they work.

Competitive Salary

To hire the best, we try to pay the best by offering competitive salaries based on experience and skill set.

Generous Equity

We believe that those who help us build great things deserve ownership in FullContact.

Paid Healthcare

Wellness is key to productive work. We provide 100% paid dental, medical, and vision for employees and family coverage.

Unlimited Vacation

Life is meant to be enjoyed! Our flexible PTO policy means you can take the time to relax and recharge, be with family and friends, or saddle up and travel.

Holidays

In addition to our vacation policy, we also provide eleven paid holidays throughout the year.

Casual Environment

We are a default remote company, but if you’re in the office, cozy and casual rule the day. To work the best, many of us prefer comfort over wingtips or heels.

Real-World Flexibility

Gone are the days of strict 9-5! We encourage people to design their own work/life harmony in a way that makes sense for them.

Paid Parental Leave

You need time to bond when your family grows. We provide 100% paid parental and new child bonding leave.

Employee Assistance Program

Stability is the key to success at work and at home. EAP is available to you and your family, offering counseling, financial resources, legal support, and more.

401(k) Match

Full time employees are eligible to participate and contribute to our 401(k) retirement plan with company matching.

Health Reimbursement Account

On top of our 100% paid healthcare, our company sponsored health benefit plan (HRA) reimburses employees for out-of-pocket medical, dental, and vision expenses.

Competitive Salary

We offer highly competitive salaries based on skill set and experience. We want to hire the best talent in the market.

Generous Stock Options

We believe that every employee should not only be a part of something great but be given a chance to have ownership in FullContact.

Hard Work Should Be Rewarded*

We offer bonuses of 2-12% of your annual salary based on employee performance, company performance, and festival seasons. *Paused until 2021.

Healthcare Benefits

Wellness is key to productive work. We provide ESIC insurance to eligible members and 100% paid family medical insurance for all others.

4 Weeks MINIMUM Vacation Policy

Life is more than just a job. We hire hardworking, awesome people, and we trust them to take the time they need to recharge with at least 29 paid vacation days per year!

13 Paid Holidays

We give every employee in India 13 paid holidays in addition to our 4 week minimum vacation policy.

Opportunity to Attend Events

A great perk about our industry is that there are a lot of events. Learning never stops and we want everyone to keep up on the latest knowledge and trends!

Dedicated Pantry

Never work hungry! We offer hot/cold beverages and snacks for all employees to enjoy.

We Love Flip Flops & T-Shirts

We believe that comfort is a key component in productivity, so come to work and be comfortable.

Primary / Secondary Caregiver Leave

26 weeks of 100% paid primary caregiver leave, 3 weeks 100% paid for secondary caregivers. (And you have to go off the grid.)

Work Remote

Been here a year? Take 1 month of every year and work from anywhere in the world.

Open Roles

We empower connections between people and brands in real-time. Ready to take on the challenge of a lifetime? Let’s talk.

Customer Success
Customer Success Manager

This role can be full time remote in the U.S. or located locally in Denver

The Role 

The Customer Success Manager is responsible for developing and fostering strong relationships with a portfolio of accounts.  The CSM is a trusted advisor who partners with our customers to ensure they receive the full value of their investment in FullContact’s products and solutions.   The CSM engages with customers post-sale to drive adoption, satisfaction, expansion, retention, and lifetime value.  Internally, the CSM serves as the voice of the customer by providing feedback to different functions across the organization.   The CSM is the quarterback of the relationship, ensuring internal resources are aligned to achieve the customer's desired outcome.  The CSM will collaborate with Sales, Marketing, Product Management, Engineering, Support, and Finance.  This role reports to the VP of Customer Success and is a key member of the Customer Success team. 

Responsibilities 

  • Manage post-sales activity for FullContact customers through strong relationship management, planning, and execution
  • Own positive customer success outcomes for a portfolio of accounts: retention, expansion, customer advocacy, and overall lifetime value
  • Own the customer relationship across the lifecycle of their engagement, from onboarding to ongoing adoption
  • Successfully achieve and exceed Customer Success revenue and retention targets
  • Understand the customers business, and ensure the engagement is set to deliver value against their goals
  • Conduct regular Strategic Business Reviews to ensure alignment with customer priorities and eliminate risk factors
  • Project manage multiple, concurrent customer engagements varying in complexity using an internal cross-functional team to flawlessly execute and deliver on solutions that deepen and expand the relationship 
  • Manage customer issues and escalations from initial report to resolution
  • Maintain product expertise across FullContact’s products and solutions
  • Own pricing and contract negotiations using skills that balance both the customer and FullContact perspectives
  • Be the voice of the customer and provide feedback on how FullContact can better serve our customers and shape product innovation
  • Partner with Sales in order to drive increased revenue through new business partnership
  • Determine process efficiencies to improve Customer Success Department and Company productivity

Requirements

  • Minimum 5+ years of Customer Success or Account Management
  • Ability to travel up to 35%
  • Experience working with a SaaS solution
  • Excellent understanding of MarTech and/or AdTech
  • Strong relationship management, analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Solution-oriented mindset, with strong problem-solving ability
  • Strong project management skills
  • Proactive, goal-oriented, persistent, organized, and skilled negotiator

Compensation and Benefits 

  • Salary Range: $70,500 to $100,000 base salary plus up to 15% bonus, company based bonus plan, and equity 
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer

Apply Now
Senior Customer Success Manager

This role can be full time remote in the U.S. or located locally in Denver

The Role 

The Senior Customer Success Manager is responsible for developing and fostering strong relationships with a portfolio of accounts.  The Senior CSM is a trusted advisor who partners with our customers to ensure they receive the full value of their investment in FullContact’s products and solutions.   The Senior CSM engages with customers post-sale to drive adoption, satisfaction, expansion, retention, and lifetime value.  Internally, the Senior CSM serves as the voice of the customer by providing feedback to different functions across the organization.   The Senior CSM is the quarterback of the relationship, ensuring internal resources are aligned to achieve the customer's desired outcome.  The Senior CSM will collaborate with Sales, Marketing, Product Management, Engineering, Support, and Finance.  This role reports to the VP of Customer Success and is a key member of the Customer Success team. 

Responsibilities 

  • Manage post-sales activity for FullContact customers through strong relationship management, planning, and execution
  • Own positive customer success outcomes for a portfolio of accounts: retention, expansion, customer advocacy, and overall lifetime value
  • Own the customer relationship across the lifecycle of their engagement, from onboarding to ongoing adoption
  • Successfully achieve and exceed Customer Success revenue and retention targets
  • Understand the customers business, and ensure the engagement is set to deliver value against their goals
  • Conduct regular Strategic Business Reviews to ensure alignment with customer priorities and eliminate risk factors
  • Project manage multiple, concurrent customer engagements varying in complexity using an internal cross-functional team to flawlessly execute and deliver on solutions that deepen and expand the relationship 
  • Manage customer issues and escalations from initial report to resolution
  • Maintain product expertise across FullContact’s products and solutions
  • Own pricing and contract negotiations using skills that balance both the customer and FullContact perspectives
  • Be the voice of the customer and provide feedback on how FullContact can better serve our customers and shape product innovation
  • Partner with Sales in order to drive increased revenue through new business partnership
  • Serve as a key member in architecting a customer success methodology and model that can scale for profitable growth  
  • Improve organizational efficiency and customer engagement through metrics-driven decision making
  • Develop playbooks and tools used to drive customer engagement  
  • Assist in the development and implementation of customer NPS

Requirements 

  • Minimum 8+ years of Customer Success or Account Management
  • Ability to travel up to 35%
  • Experience working with a SaaS solution
  • Excellent understanding of MarTech and/or AdTech
  • Strong relationship management, analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Solution-oriented mindset, with strong problem-solving ability
  • Strong project management skills
  • Proactive, goal-oriented, persistent, organized, and skilled negotiator

Compensation and Benefits 

  • Salary Range: $120,000 to $144,000 base salary plus up to 15% bonus, company based bonus plan, and equity
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer

Apply Now
Engineering
FullStack Engineer - CX

This role can be full time remote in the U.S. or located locally in Denver

The Role: 

This role is to be an Engineer on the Customer Experience team as a versatile and experienced FullStack Engineer. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person’s set of Data Rights and Permissions, and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.

The Customer Experience (CX) team embodies our core value of Customer Obsession through UIs and simple integrations to other platforms. We like to think in terms of “Integrate with FullContact in 5 minutes or less” and similarly prove out our value quickly. The team currently has a couple engineers in the US and India, and you’d report to the Team Lead of the CX team in the US. We value creativity, innovation and teamwork at FullContact, and being able to delight our customers at every touch point. Check out FullContact’s Engineering Blog to see what we’re thinking and doing!

Responsibilities: 

  • Evolve both our customer facing and internal portals/dashboards
  • Expand the suite of real-time integrations (i.e. Adobe, Segment, etc)
  • Innovate continuously on our public webtag customers place on their websites for recognition and analytics
  • Be a technologist and developer, writing in both front end and back end languages
  • Take part ownership of our real-time aggregation tooling for Usage and Customer Queries
  • Be self directed but work well with a global team to define the quickest ways to add value for our customers
  • Work at a startup pace to quickly ship and iterate on projects

Requirements:

  • 2+ years of hands-on FullStack experience, with a core focus on the front end
  • Moderate experience working with backend technologies:
    •  Java, Python, Clojure, MySQL, Mongo, Druid (bonus points)
  • Experience developing in Front End technologies: 
    • JavaScript, React (ClojureScript, Reagent & Re-Frame is our current stack but not required skill)
    • Inline styles (Radium, Emotion js)
  • Moderate experience working with exposing and transforming data into charts and graphs
  • Linux experience - CLI tools, scripting
  • Git and AWS familiarity
  • Devops mindset and capability to build deployment pipelines:
    • Terraform, Docker and Kubernetes
  • Exposure to adtech / martech platforms and industry

Compensation and Benefits: 

  • Salary Range: $110,000 to $130,000 base salary plus company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Senior FullStack Engineer- CX

This role can be full time remote in the U.S. or located locally in Denver

The Role: 

This role is to be a Sr. Engineer on the Customer Experience team as a versatile and experienced FullStack Engineer. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person’s set of Data Rights and Permissions, and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.

The Customer Experience (CX) team embodies our core value of Customer Obsession through UIs and simple integrations to other platforms. We like to think in terms of “Integrate with FullContact in 5 minutes or less” and similarly prove out our value quickly. The team currently has a couple engineers in the US and India, and you’d report to the Team Lead of the CX team in the US. We value creativity, innovation and teamwork at FullContact, and being able to delight our customers at every touch point. Check out FullContact’s Engineering Blog to see what we’re thinking and doing!

Responsibilities:

  • Evolve both our customer facing and internal portals/dashboards
  • Expand the suite of real-time integrations (i.e. Adobe, Segment, etc)
  • Innovate continuously on our public webtag customers place on their websites for recognition and analytics
  • Be a technologist and developer, writing in both front end and back end languages
  • Take part ownership of our real-time aggregation tooling for Usage and Customer Queries
  • Be self directed but work well with a global team to define the quickest ways to add value for our customers
  • Work at a startup pace to quickly ship and iterate on projects

 

Requirements:

  • 4+ years of hands-on FullStack experience, with a core focus on the front end
  • Moderate experience working with backend technologies 
    • Java, Python, Clojure, MySQL, Mongo, Druid (bonus points)
  • Experience developing in Front End technologies 
    • JavaScript, React (ClojureScript, Reagent & Re-Frame is our current stack but not required skill)
    • Inline styles (Radium, Emotion js)
  • Moderate experience working with exposing and transforming data into charts and graphs
  • Linux experience - CLI tools, scripting
  • Git and AWS familiarity
  • Devops mindset and capability to build deployment pipelines
    • Terraform, Docker and Kubernetes
  • Exposure to adtech / martech platforms and industry

Compensation and Benefits:

  • Salary Range: $120,000 to $140,000 base salary plus company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Senior Platform Engineer

The Role

The role is to be a Senior Engineer  for Data Platform as a Data Engineer to design and build performant services and customer facing APIs. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person’s set of Data Rights and Permissions, and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.

The Data Platform team works to transform both offline data sets and real time data streams into data sets that can be accessible over APIs for customers. The data sets range from millions to billions, and we use appropriate tools to activate the datasets for both internal and external consumers. The team primarily writes in Java and Scala, operates in the AWS cloud and works to have fully automated deployments with rich suites of automated tests.

 What You’ll Do

  • Be a humble, experienced member on the Data Platform team
  • Design, build, test, deploy and maintain systems using JVM based languages, focusing on Java, and some Scala
  • Aggregate and normalize dirty contact-centric data
  • Create and maintain fleets of microservices connected through APIs (up to and beyond 1000s requests / sec in some cases)
  • Process large amounts of data leveraging Big Data Tech (Cassandra, Spark, Kafka and more), processing millions to a billion + records
  • Expose data and tools to internal teams through APIs and libraries
  • Account for quality and security as you build

Your Traits

  • You are creative and enjoy solving problems
  • You are curious. You look for the root cause of issues and are a life learner
  • You are collaborative and love working with people, white boarding and designing hard problems
  • You have got grit and recognize that the harder things in life are more rewarding
  • You are empathetic for both customers and team members

Necessary Skills

  • 5+ years of experience building large scale software
  • Deep understanding and experience developing in the JVM (Ideally other languages beyond Java)
  • You have a solid mathematical foundation
  • Scaling and debugging interconnected micro services
  • Experience with a variety of databases, at a large scale  (SQL, NoSQL, In-Memory, Searchable, etc)
  • Big data processing: (Hadoop, Spark, etc.)
  • Solid Linux experience - CLI tools, scripting, Git
  • AWS experience (the more services the better!)
  • Good written and verbal communication skills
  • Authorized to work in the United States on a full-time basis

FullContact

Compensation and Benefits:

  • Salary Range: $130,000 to $150,000 base salary plus company based bonus plan and equity (will update if commission is included)
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

 

Apply Now
Software Engineer-Data Platform

This role can be full time remote in the U.S. or located locally in Denver

The Role:

Work on the Data Platform team as a Software Engineer-Data Platform to design and construct performant infrastructure wrangling contact-centric data for our identity resolution databases. All numbers are in the billions and trillions, and the tech is hot off the press!

The Data Platform team is primarily focused on enabling internal and external customers to gain access to our various sources of data. This involves integrating with APIs and flat file data sets to create an aggregated and refined view of the data. The team works on both live streaming and batch oriented systems to offer a best in class experience for Identity Resolution. We build microservices and distributed networks, and by stitching in batch data sets this role offers a unique experience for a budding engineer.

 Responsibilities:

  • Be a hungry-to-learn teammate on the Data Platform team
  • Help design, build, test, deploy and maintain systems using JVM based languages, focusing on Java
  • Aggregate and normalize dirty contact-centric data
  • Assist to build and maintain microservices where request volumes scales to 1000s requests / sec
  • Use Big Data Tools to process large amounts of data (Cassandra, HBase, Spark, Kafka, etc)
  • Assist to expose data and tools to internal teams through APIs and libraries
  • Apply best practices to ensure quality and security as you build

Requirements:

  • You are creative and enjoy solving problems
  • You are curious. You look for the root cause of issues and are a life learner
  • You are collaborative and love working with people, whiteboarding and designing hard problems
  • You have got grit and recognize that the harder things in life are more rewarding
  • You are empathetic for both customers and team members
  • Computer Science, or related degree; or 4+ years self-taught
  • Good understanding and experience developing in the JVM
  • You have a solid mathematical foundation
  • Understanding of databases and some differences of each
  • Experience with a variety of databases  (SQL, NoSQL, In-Memory, Searchable, etc)
  • Familiarity with Linux and CLI scripting
  • Git and AWS familiarity
  • Authorized to work in the United States on a full-time basis
  • Bonus Points for Machine Learning and Computer Vision course work

Compensation and Benefits: 

  • Salary Range: $115,000 to $128,000 base salary plus company based bonus plan and equity 
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Human Resources
Human Resources Generalist

Human Resources Generalist

 

The Role

 

We believe that life is all about people and the relationships between them - that is particularly important in HR! FullContact is seeking a Human Resources Generalist who is passionate about people, process, and organization. The ideal candidate has a strong and diverse generalist background with an affinity for onboarding, benefits, payroll, office management, and HR operations. We work in a fast-paced environment that is continually growing and changing to meet the needs of our internal team members, while focusing on our external employer brand.

 

This role reports to the Vice President of Human Resources and is a key member of the G&A team. 

 

Responsibilities

 

General HR

  • Own the day-to-day employee experience through the entire employee life-cycle; acting as the main point of contact to employees for any HR-related needs.
  • Support diversity, equity, and inclusion efforts; review HR practices, policies, and processes through a DEI lens.
  • Support a multi-state/distributed employee mix with regards to engagement, inclusion, and retention. 
  • Facilitate an onboarding program that provides newly hired employees with valuable information and enables them to quickly become positive contributors to the organization.
  • Support the maintenance of FullContact’s HR practices, policies, and processes. 
  • Maintain working knowledge of the changing regulatory environment affecting employment law and compliance with a multi-state employee mix. 
  • Participation in and support of the annual SOC II compliance audit.
  • Seek out ways to continually add to and improve the employee experience with our core values in mind. 
  • Support employee engagement initiatives and events.
  • Manage and maintain employee records.
  • Respond promptly to verification of employment requests; partnering with our HRIS where applicable. 
  • Live by and champion our core values: We Have Grit; We Are Awesome with People; We Relentlessly Deliver and Improve; We Are Customer Obsessed. 
  • Other HR projects as assigned. 

 

Payroll and Benefits

  • Coordinate multi-state payroll processing and reporting with our Payroll Provider; Partner with Accounting and our Payroll Provider to ensure accuracy in payroll processing and employee payments. 
  • Ensure accurate data in the HRIS/Payroll systems. 
  • Increase efficiencies with the HRIS/Payroll system, automate processes and workflows where applicable.
  • Act as the primary point of contact and administrator for the US benefits programs to include medical, dental, vision, ancillary, and retirement plans; including compliance reporting and notifications. 
  • Perform monthly benefit billing audits; benefits reporting. 
  • Administer FullContact’s annual open enrollment for employee benefit plans; partnering with external vendors where appropriate.
  • Complete annual ACA reporting requirements.
  • Ensure compliance with federal, state, and local legislation pertaining to employee benefit plans, COBRA, and benefits law (ERISA, ACA) with a multi-state employee mix. 

 

Office Management 

  • Act as the point of contact and own the relationship with the building/office management team.
  • Ensuring the office is set up: supplies available, other items ordered as needed, ownership of work order tickets, etc. 
  • Monitor/distribute company voicemail. 
  • Other office projects as assigned. 

 

Requirements 

 

  • Minimum 2 years of Human Resources, with multi-state experience strongly preferred. 
  • Understanding of general human resources policies and procedures.
  • Good knowledge of employment/labor laws and benefits compliance.
  • Knowledge of HRIS systems (we use Namely; open to other systems knowledge). 
  • Team-player, willing to jump in where needed. 
  • Strong communication skills, including both written and verbal. 
  • Punctual and able to respond to inquiries promptly. 
  • Solution oriented mind-set, with a strong problem solving ability. 
  • Detail-oriented.
  • Proactive, goal oriented, persistent, and organized. 
  • Positive attitude.
  • Ready to have fun and get things done. 

 

Compensation and Benefits:

 

  • Salary Range: $60,000-$65,000 base salary plus company based bonus plan and equity (will update if commission is included)
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

 

About FullContact:

 

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

 

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

 

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

 

Applicants must be currently authorized to work in the United States for any employer.

 

Apply Now
Marketing
Sr. Graphic Designer

This role can be full time remote in the U.S. or located locally in Denver

The Role:

We're looking for a Sr. Graphic Designer to join our Marketing team, supporting product, human resources, and the go to market teams with on-brand content. As our lead designer, you will report to the VP Marketing and serve as the go-to resource and expert for all visual design. You’ll bring the FullContact brand to life across a wide range of platforms, including company website, intracompany websites, client-facing marketing materials, digital ads, social media - the role encompasses leading the visual design of all of our content. This role includes developing custom illustrations, managing agency resources for video and other forms of content.


Responsibilities:

  • Own and update sales and company slide deck creation 
  • Expand and organize our custom illustration, iconography, and stock photography library
  • Support the Marketing team to create digital materials that capture the audience’s attention
  • Maintain and update various design assets
  • Create original, polished, on-brand, and creative design solutions through the use of typography, color, and graphic elements that reflect our brand
  • Design a wide range of visual collateral including, but not limited to: print collateral, email, display banners, digital signage, social media assets, event marketing, presentations, templates, and landing pages
  • Be a leader with integral source of design support across the organization in the form of slide decks, print collateral, infographics, strategic presentations, swag, and more
  • Follow production design standards and prepare final art files to release to vendors or internal stakeholders
  • Adhere to brand guidelines, ensuring all visual materials are on-brand and high-quality
     

Technical Qualifications

  • 3+ years’ experience as a B2B designer in an in-house or agency role
  • Bachelor’s degree in graphic design, visual communications, or any related field
  • Presentation design experience required (Google Slides); must have strong portfolio showcasing high-end presentation design skills
  • Digital illustration and icon creation experience.
  • Experience working with isometric illustrations.
  • Experience with Adobe Suite (Illustrator, Photoshop, InDesign)
  • Experience with Affinity Designer or willingness to learn new design software
  • Strong portfolio of work that shows a solid understanding of aesthetics, typography, composition, and brand principles
  • Basic HTML and CSS skills are a plus
  • Wordpress knowledge a plus 

We value your technical qualifications. But that’s not all.

To join our high performing team, you MUST HAVE:

  • Experience working with tight deadlines in a fast-paced environment with an ability to independently prioritize multiple projects
  • Driven, ambitious, detail-oriented with a growth mindset and whatever-it-takes attitude
  • Ability to see the big picture and how individual projects work together to fulfill business objectives
  • Attention to detail with emphasis on accuracy and quality
  • Ability to absorb and apply constructive criticism from peers and upper management

Compensation and Benefits: 

  • Salary Range: $70,000 to $80,000 base salary plus company based bonus plan and equity 
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Sr. Manager of Media and Planning

The Role:

This position owns the strategy and execution of demand generation programs and integrated marketing campaigns for all market segments and key target audiences. It includes responsibility for creating, deploying, and managing persona-based and ABM-targeted programs, generating and nurturing leads to accelerate the pipeline and increase close ratios for sales. This role entails building a marketing mix of inbound and outbound programs, including but not limited to email, paid marketing and acquisition channels, ABM, SEM/SEO, direct mail, and digital advertising. It also has accountability for the development, execution, and measurement of demand generation programs that achieve growth objectives and addresses net new, retention, and incremental revenue targets.

Responsibilities:

  • Define the demand generation strategy mix to build the pipeline and deliver highly engaged prospects to sales.
  • Responsibility for optimizing marketing ROI by measuring, analyzing, and reporting on the impact of demand generation. Develop appropriate metrics to evaluate opportunities and strategies. 
  • Research, develop, and execute integrated outbound marketing programs and campaigns to drive qualified leads, support pipeline growth, drive revenue, and increase funnel conversion.
  • Drive continuous improvement of integrated media strategy and consumer journeys.
  • Manage individual campaigns/programs budgets to maximize marketing results, while continually testing new ideas/approaches to improve effectiveness.
  • Optimize marketing's conversion paths and rates. 
  • Develop and nurture campaigns to drive engagement and move leads through the sales cycle.
  • Collaborate across the marketing team for creating emails, landing pages, and required creative.
  • Partner with Sales on targeted outreach with Account-Based Marketing.
  • Oversee the lead scoring model and make improvements in collaboration with sales leadership and company goals

Requirements:

  • Degree in marketing related communications field
  • Strong experience in executing on media strategy 
  • Past experience building online audiences
  • Experience and comfort working with and selecting and managing external vendors
  • Demonstrable knowledge of media, web traffic, salesforce and metrics
  • Hands-on experience using a marketing automation platform to manage content distribution 
  • Fluency in web analytics tools, email marketing applications

Compensation and Benefits:

  • Salary Range: $70,000 to $82,000 base salary plus company-based bonus plan and equity.
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes

Apply Now
Product
Senior Product Manager

This role can be full time remote in the U.S. or located locally in Denver

The Role:

The Senior Product Manager will be responsible for managing the development and implementation of FullContact’s identity and integration offerings.  This individual is expected to bring a developed knowledge of the data-driven digital marketing ecosystem and how to build products and capabilities that are embraced by enterprise digital marketers and platforms.  This includes understanding the evolving and unmet needs of companies who must market more efficiently to their customers to compete in this age of fragmented, always on, consumer-in-control marketing, as well as, the companies we will compete with, partner with, sell to, and potentially acquire.

The Senior Product Manager will be capable of delivering on the Company’s aggressive product goals.  As a key member of the product team, this individual will develop the product to align to the product roadmap defined by product leadership for our Enterprise segment.  Success will be measured in the ability to successfully deliver quality and profitable products that align to that roadmap while furthering the cultural fabric of a rewarding data and technology company. This individual is constantly active in the market as it pertains to their product value stream and will assure the voice of the customer permeates development priorities, go-to-market strategy, packaging, positioning and pricing strategies.  

Responsibilities:

  • Manage a regular cadence of releases and update cycles 
  • Deliver against the product roadmap and plan for upcoming product releases
  • Understand tradeoffs and management of feature requests
  • Help develop appropriate materials for GTM & Marketing
  • Impact customer satisfaction with product quality and execution
  • Execute our global data and pricing strategy

Requirements: 

  • Stellar track record within a development lifecycle, demonstrating regular cadence of releases and update cycles, understanding the competition, and a track record of exceeding customer expectations
  • A reputation for strong problem-solving skills and applying analytical rigor as part of their product thinking.
  • Working knowledge of both the legacy and emerging data-driven digital marketing ecosystems
  • Ability to build strong cross-functional working relationships consistent with company values
  • Courageous about ensuring the success of the product roadmap to optimize resources, our ability to sell/deliver and to get users to value our product, associates and company value proposition
  • Deep understanding of technical complexity and ability to translate it into simple terms
  • Excellent interpersonal, written and verbal communication skills 
  • Business or Engineering equivalent combination of education and work experience, preferred not required
  • 4+ years’ experience within Product Management teams. Specifically, experience managing a data product across consumers, businesses, and developers
  • Additional Competencies Needed: 
    • Market Knowledge – The Senior Product Manager will bring a systematic process for understanding the data/digital landscape and SaaS business models, including the knowledge of customer needs and current/emerging competitors and partners.  The voice of the customer is essential in the design, development and ongoing management of each product’s lifecycle.
    • Technical Acumen – The Senior Product Manager will drive development in partnership with engineering.  Experience and success in enterprise platform development and integration, cloud computing, the business intelligence and big data domains. This individual will obsess over product quality and user experience to make our products exceed customer quality and ROI expectations. 
    • Operations - Delivering high-quality products with predictable results.  With a breadth of operational experience across product management and engineering, the Senior Product Manager will be expected to execute with precision. This individual must have a strong history of driving accountability into the organization, including identifying, tracking and reporting on key product metrics and customer satisfaction.
    • Product Strategy – A strategic mindset around digital data products and business intelligence is essential.  The Senior Product Manager will help develop and refine key value propositions associated with our products and expand into new products within their value stream.  S/he will work closely with Sales/Marketing/Customer Success (to understand customer needs and revenue opportunities) and Engineering (to understand trade-offs, level of effort, and milestones), defining clear areas of focus, and success metrics.
    • Communications – A strong two-way communicator, the Senior Product Manager will seek input from key stakeholders and will provide regular communications to the Product Leadership team on key product initiatives, product status and market results.

Compensation and Benefits:

  • Salary Range: $120,000 to $140,000 base salary plus company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Apply Now
Sales
Account Executive

Account Executive

The Role

As an Account Executive, you will be responsible for driving revenue growth with the US. The AE owns several functions, including prospecting, business development, and the full sales cycle from start to close focusing on driving new business revenue within target accounts. The AE closes business in multiple verticals and must be comfortable diving into daily prospecting planning and execution, onsite presentations, and collaboration with other members of FullContact’s Go-to-Market Team.  

Responsibilities

  • Full execution of near-term and long-term account development process 
  • Consistent above quota performance each quarter
  • Quick mastery of FullContact’s suite of products
  • A burning desire to identify opportunities to drive increased value for FullContact’s client base
  • Collaboration with other stakeholders for customer retention and growth
  • Daily pipeline management and hygiene 
  • Ability to travel regularly, including routine trips to client offices
  • Rapid adoption of FullContact’s Sales Methodology
  • Eagerness to wear many hats in any given day 

Requirements

  • 3-5 years SaaS or data-services sales experience 
  • Devotion to a career in Sales 
  • Evidence of continuous above quota production as an individual contributor 
  • Start-up & growth-stage company  experience 
  • Proven experience managing forecasting through complex sales cycles 
  • Entrepreneurial spirit, intellectual curiosity, and persuasive confidence 
  • Ability to take a leadership role, organizing cross-functional teams to achieve success 
  • Humility to cooperate closely with the territory manager, executing joint calls frequently 

Compensation and Benefits:

  • Salary Range: $65,000-$90,000 base salary plus commission on a 50/50 split, company based bonus plan, and equity.
  • Benefits: 100% paid medical, dental, and vision for employees and family coverage; unlimited vacation, 11 company holidays plus 6 mental health days; 401K (match); paid parental leave; EAP; home office reimbursement

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

 

Apply Now
Senior Account Executive

This role can be full time remote in the U.S. or located locally in Denver

The Role:

As a Senior Account Executive, you will be responsible for driving revenue growth with the US. The SAE owns several functions, including prospecting, business development, and the full sales cycle from start to close focusing on driving new business revenue within target accounts. The SAE closes business in multiple verticals and must be comfortable diving into daily prospecting planning and execution, onsite presentations, and collaboration with other members of FullContact’s Go-to-Market Team.  SAEs are true senior sales execs with proven experience quarterbacking multiple internal resources toward success in complex engagements.

Responsibilities:

  • Full execution of a 6-12 month sales process
  • Quarterly quota performance
  • Mastery of FullContact’s product suite
  • Rapid understanding of the sales tech stack
  • Hunting for New Business
  • Pipeline & Sales Cycle Management
  • Continual hygiene of opportunity data
  • Ability to travel regularly
  • Support a culture reflective of our Core Values

Requirements:

  • 5+ years SaaS sales experience
  • An understanding and experience in MarTech and/or AdTech
  • Demonstrable quota production as an individual contributor
  • Previous formal sales training, particularly solution selling
  • Proven experience managing complex sales cycles
  • Experience with Salesforce, G-Suite, and Mac
  • Entrepreneurial spirit, intellectual curiosity and persuasive confidence  
  • Ability to lead cross-functional teammates in complex new business engagements
  • Humility
  • Experience with SFDC & Docusign

Compensation and Benefits:

  • Salary Range: $100,000 to $130,000 base salary plus commission on a 50/50 split, company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Sales Operations
Sr. Manager, Revenue Ops

This role can be full time remote in the U.S. or located locally in Denver

The Role:

We are seeking a Sr. Manager, Revenue Operations to join our go-to-market organization supporting growth in revenue for our team of 20. 

The Sr. Manager, Revenue Ops will form the backbone of our sales organization, serving as the bridge between the Sales, Customer Success, Marketing, and Finance teams at FullContact to report and analyze the business. Duties will include ownership of Salesforce (SFDC) and supporting sales automation systems, training and admin duties for all sales oriented systems, as well as process flow improvement aimed at team efficiency and accuracy. The Sr. Manager, Revenue Ops will also be instrumental in sales forecasting, analytics, productivity, reporting, and other sales support functions reporting to our VP of Accounting and Finance.  We are looking for someone who is a self-motivated problem solver, eager to make an impact, and empathetic and flexible to troubleshooting with the reps.

Responsibilities:

  • Admin role in SFDC responsible for the administration and maintenance of our instance
  • Maintaining and improving sales automation
  • Collaborate with customer success, marketing, and finance to ensure productivity, and that systems are capturing complete data effectively 
  • Audit timeliness and accuracy of data in SFDC, including lead, contact and opportunity data
  • Manage go-to-market reporting and dashboards
  • Establish and/or simplify processes and implement sales tools as the business begins to further develop
  • Partner with teams across the company, including product and engineering, to improve cross-functional work processes and ensure alignment, visibility, and execution of cross-functional strategic objectives
  • Partner with functional team leads as well as finance/analytics to ensure supporting reporting exists in an actionable form based on continued systems and process development
  • Support accurate reporting of deals pertinent to calculating sales commissions
  • Assist with onboarding of new sales team members and customer success team members
  • Contract generation and SKU maintenance in SFDC and Conga, understanding how each process impact recurring revenue
  • Assist go-to-market teams with troubleshooting and best practices to support deal and customer management
  • Own ad hoc projects and present on status to the leadership team

Requirements:

  • Sales Operations experience : 5+ Years
  • SFDC Administration experience
  • Established track record in supporting a sales organization
  • Proven experience managing forecasting through complex sales cycles
  • Ability to effectively collaborate with diverse business partners and proactively communicate across locations and via shared systems (Slack, Google Drive)
  • Experience building reports to inform Sales Directors and VPs on historical results, current performance, and trends
  • Flexible/Adaptable: Have a strong sense of self and can relate well to others; learns quickly and can adapt to changes in timeframes, people, and situations with ease
  • Project management background preferred but not required
  • Strong planning and organizational skills

Compensation and Benefits:

  • Salary Range: $100,000 to $120,000 base salary, company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

Applicants must be currently authorized to work in the United States for any employer.

Apply Now
Data Research
Associate Data Analyst

Title: Associate Data Analyst 

Location: We are open to both remote candidates or those who would like to work at Kochi office

Employment Type: Permanent

Experience: (1-2)years experience


Role Description

We are looking for an Associate Data Analyst who is looking to unlock and solve the mysteries that will eventually shape the identity resolution industry. Your responsibilities will not be restricted to any single zone of data analysis - you will get the opportunity to be involved in various activities from data collection and processing to in-depth analysis and reporting, alongside a highly growth-oriented team that learnt everything from scratch, are wonderful team players and are ecstatic to move to the next level.

Responsibilities

  1. Analyse large and complex data sets from multiple sources.
  2. Learn to navigate through our highly complex systems and understand the underlying architecture.
  3. Defining the objective/problem and identifying all the intermediary activities to reach the end state.
  4. Complete the experiments/analysis within the stipulated timelines.
  5. Write simple to complex queries to perform data analysis.
  6. Handle unique data analysis requests from a range of data stakeholders
  7. Perform root-cause analysis when data issues are identified.
  8. Identify resources necessary to complete the task at hand.
  9. Create presentations and reports based on recommendations and findings.
  10. Communicate findings in the form of a meaningful story with the stakeholders.
  11. Work with a team of analysts and other associates to process information

Technical Qualifications

  • Bachelor’s or Master’s degree in a relevant field
  • Advanced SQL Knowledge is a must-have.
  • Basics Scripting skills (Python or Bash scripting).
  • Fundamentals of Statistics.
  • Familiarity with at least one notebook environment ( Jupyter, Zeppelin, Sagemaker)
  • Experience with data visualization tools (Tableau or similar BI tools)
  • Ability to manipulate large files from the terminal is a good-to-have skill.
  • Basic knowledge in Python, Scala, or any programming language supported by Spark is nice to have.
  • An analytical mind and inclination for problem-solving.
  • Clear attention to detail.

We value your qualifications. But that’s not all.

To join our high performing team, you MUST ALSO:

  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent, and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

 

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Data Analyst

Title: Data Analyst 

Location: We are open to both remote candidates or those who would like to work at the Kochi office when we reopen.

Employment Type: Permanent

Experience: 4-5 years experience

Role Description

As a Data analyst at FullContact, you get the opportunity to play around and derive meaningful insights from data that can ultimately shape the identity resolution industry. You will be one of the custodians of our data assets. All your efforts to ensure data quality will be a starting point from which the leadership teams will develop strategies that will make FullContact a thought leader and an industry first in introducing revolutionary ideas in the Identity Resolution space. 

If you have the grit, come join us as a Data Analyst and be part of an ambitious team of data quality professionals. We are committed to growth, we are constantly evolving and we have a goal - to be the best Identity Resolution provider.

Responsibilities

  1. Lead multiple projects/analyses that involve looking at large and complex data sets from multiple sources.’
  2. Define the objective/problem and identify all the intermediary activities to reach the end state.
  3. Guide/mentor junior members in the team to identify gaps in analysis and provide a way forward to completion
  4. Learn to navigate through our highly complex systems and understand the underlying architecture.
  5. Complete the experiments/analysis within the stipulated timelines.
  6. Write simple to complex queries to perform data analysis.
  7. Handle unique data analysis requests from a range of data stakeholders
  8. Perform root-cause analysis when data issues are identified.
  9. Identify resources necessary to complete the task at hand.
  10. Create presentations and reports based on recommendations and findings.
  11. Communicate findings in the form of a meaningful story with the stakeholders.
  12. Work with a team of analysts and other associates to process information.

Technical Qualifications

  • Bachelor’s or Master’s degree in a relevant field
  • Advanced SQL Knowledge is a must-have.
  • Basic knowledge in Python, Scala, or any programming language supported by Spark is a must-have.
  • Basics Scripting skills (Python or Bash scripting).
  • Familiarity with at least one notebook environment ( Jupyter, Zeppelin, Sagemaker)
  • Fundamentals of Statistics.
  • Experience with data visualization tools (Tableau or similar BI tools)
  • Ability to manipulate large files from the command line is a good-to-have skill.
  • An analytical mind and inclination for problem-solving.

We value your qualifications. But that’s not all.

To join our high performing team, you MUST ALSO:

  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent, and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Data Analyst-Intern

Title: Intern

Location: We are open to both remote candidates or those who would like to work at the Kochi office

Internship Duration: 3 months

Experience: Must have worked on data analytics project(s) as part of College Academic projects or previous internships 

Role Description

We have an internship opportunity - we are looking for self-starters who are looking to unlock and solve the mysteries that will eventually shape the identity resolution industry. You will get the opportunity to be involved in various activities from data collection and processing to in-depth analysis and reporting, alongside a highly growth-oriented team.

Learning opportunities for the intern

  1. Analyze large and complex data sets from multiple sources.
  2. Learn to navigate through our highly complex systems and understand the underlying architecture.
  3. Defining the objective/problem and identifying all the intermediary activities to reach the end state.
  4. Complete the experiments/analysis within the stipulated timelines.
  5. Write simple to complex queries to perform data analysis.
  6. Handle unique data analysis requests from a range of data stakeholders
  7. Perform root-cause analysis when data issues are identified.
  8. Identify resources necessary to complete the task at hand.
  9. Create presentations and reports based on recommendations and findings.
  10. Communicate findings in the form of a meaningful story with the stakeholders.
  11. Work with a team of analysts and other associates to process information.

Must-Have Skills

  • Bachelor’s or Master’s degree in a relevant field
  • Advanced SQL Knowledge is a must-have.
  • Basics Scripting skills (Python or Bash scripting).
  • An analytical mind and inclination for problem-solving.
  • Clear attention to detail.

Nice-to-Have Skills

  • Familiarity with at least one notebook environment ( Jupyter, Zeppelin, Sagemaker)
  • Basic knowledge in Python, Scala or any programming language supported by Spark is nice to have.
    We value your qualifications. But that’s not all.

To join our high performing team, you MUST ALSO:

  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent, and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Engineering
Full Stack Engineer

Title: Full Stack Engineer 

Location: Remote

Employment: Full-time

Experience: 3-6 years

The Role

Work on the Customer Experience Engineering team to design and build intuitive UI, a hassle-free UX, a smooth flow, and a bug-free performance for our customer-facing products and integrations. You would be working with some of the best web technologies to build new features & integrations, improve the performance and reliability of existing ones. We want you to share our passion for developing products that make us the best in class for identity resolution.

Responsibilities

  • Build software to have resilience, performance, and security baked into their DNA
  • Participate in on-call rotations to support key systems to ensure High Availability
  • Pushing the envelope around process and technology to improve efficiency, quality, and speed of systems and the team
  • Write all forms of automated unit, integration, and functional tests
  • Stay current on the latest technologies used across the organization

Necessary Skills

  • Excellent written and verbal communication skills
  • Proficient in Frontend technologies and frameworks
    • JavaScript, HTML/CSS 
    • Experience in frameworks like React/Reagent. 
    • Curious to learn Clojure/ClojureScript 
  • Experience in backend technologies and patterns
    • Java, API Frameworks (i.e. Dropwizard)
    • Traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
    • Scaling and debugging interconnected microservices
  • Experience in cloud technologies (i.e. AWS) and deploying in the cloud
    • CI/CD tools such as Spinnaker / Jenkins / Docker / Kubernetes
    • Linux / Unix and CLI scripting
  • Very good understanding of Computer Science fundamentals in Data structures and Algorithms 
  • Customer obsessed
  • Nice to Haves:
    • Experience in normalizing and aggregating dirty data
    • Experience in Docker & Kubernetes along with cloud configuration and deployment templates (Terraform, Ansible, etc).
    • Interest in managing and evolving core CI/CD infrastructure to enable rapid innovation for developers

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Sr Software Engineer - Data Platform

Title: Sr. Software Engineer - Data Platform

Location: Remote

Employment: Full-time

Experience: 4-8 years

The Role

The role is to be a Software Engineer for India's Data Platform as a Data Engineer to design and build performant services and customer facing APIs. FullContact has numerous capabilities around Identity Resolution where we help companies recognize their customers, clients and users in real time. A huge goal of FullContact is to leverage this unique strength of recognition to identify any person’s set of Data Rights and Permissions, and to become a thought leader in the industry. This role will offer a unique chance to be on the front lines in this exciting journey.

 

The Data Platform team works to transform both offline data sets and real time data streams into data sets that can be accessible over APIs for customers. The data sets range from millions to billions, and we use appropriate tools to activate the datasets for both internal and external consumers. The team primarily writes in Java and Scala, operates in the AWS cloud and works to have fully automated deployments with rich suites of automated tests.

 

Responsibilities

  • Can be relied upon to be the ‘technical face’ for FullContact through blog posts, conference presentations, meetups, etc
  • Capable of running point to respond quickly to ad hoc customer requests
  • Design and build out tools and dashboards offering analytics, statistical, and account-level insights for debugging to support internal teams
  • Evolve microservices to support 1000s of requests per second with ease
  • Participate in on-call rotations to support key systems to ensure High Availability
  • Stay current on the latest technologies used across the organization
  • Write all forms of automated unit, integration, and functional tests

Necessary Skills

  • Excellent written and verbal communication skills
  • Expert in backend technologies and patterns
    • Scala, Java, API Frameworks (i.e. Dropwizard)
    • Large scale and NoSQL databases (i.e. Cassandra, Scylla, HBase)
    • Traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
    • Experience in NoSQL DBs (Cassandra, Scylla, HBase)
    • Scaling and debugging interconnected micro services
  • Solid experience in cloud technologies (i.e. AWS) and deploying in the cloud
    • CI/CD tools such as Spinnaker / Jenkins / Docker / Kubernetes
    • Cloud configuration and deployment templates (Terraform, Ansible, etc)
    • Linux / Unix and CLI scripting
    • Observability tools (i.e. PagerDuty, Graphite, Grafana, etc)
  • Exposure to Kafka, Spark and working with large volumes of data and big data technology
  • Very knowledgeable in normalizing and aggregating dirty data
  • Experience in Docker & Kubernetes
  • Nice to haves
    • Experience with Identity Resolution
    • Front end experience for quick debugging tools

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
TL - Identity/Algorithms

Title: TL - Identity/Algorithms

Location: Remote

Employment: Full-time

Experience: 8-12 years

The Role

Work on the Identity Resolution team as Technical Lead to design and construct performant algorithms, infrastructure and data pipelines to manage our graph database for our identity resolution offering. Our identity graph is constructed from billions of observations leveraging the latest in big data technologies. The Identity Resolution team is primarily focused on providing identity resolution capabilities to our internal customers enabling identity resolution across the board for our external customers. This involves integrating data sets, developing our patented identity resolution graph algorithms and scaling all this to a very large amount of data.

Responsibilities

  • Lead a small team of engineers at FullContact India to evolve our Identity Resolution capability
  • Research, Design, Implement, Test, and Maintain new identity resolution and matching algorithms
  • Design, build, test, and deploy massively parallel graph algorithms
  • Process large amounts of data leveraging big data technologies such as Spark, Kafka and more.
  • Collaborate with our sales team to assist them in making and closing deals
  • Conduct periodic team meetings to ensure well-coordinated releases between engineering and stakeholders
  • Design and build out tools and dashboards offering analytics, statistical, and account-level insights for debugging to support internal teams
  • Develop and evolve graph databases and algorithms
  • Be able to critically think through hard problems and emerge with robust, functional solutions
  • Build software to have resilience, performance, and security baked into their DNA
  • Can be relied upon to be the ‘technical face’ for FullContact through blog posts, conference presentations, meetups, etc
  • Capable of running point to respond quickly to ad hoc customer requests
  • Conduct demonstrations and create content to guide sales conversations and be the technical resource
  • Participate in on-call rotations to support key systems to ensure High Availability
  • Pushing the envelope around process and technology to improve efficiency, quality and speed of systems and the team
  • Stay current on the latest technologies used across the organization
  • Willingness to travel abroad as necessary to forge global relationships

Necessary Skills

  • Expert in Spark, and working with large volumes of data and big data technology
  • Solid experience in backend technologies and patterns
    • Scala, Java, API Frameworks (i.e. Dropwizard)
    • Large scale and NoSQL databases (i.e. Cassandra, Scylla, HBase)
    • Traditional RDBMS and SQL (MySQL, Postgres, Aurora, Athena, etc)
  • Solid experience in cloud technologies (i.e. AWS) and deploying in the cloud
    • CI/CD tools such as Spinnaker / Jenkins / Docker / Kubernetes
    • Cloud configuration and deployment templates (Terraform, Ansible, etc)
    • Linux / Unix and CLI scripting
    • Observability tools (i.e. PagerDuty, Graphite, Grafana, etc)
  • Very knowledgeable in managing cloud costs through reservations and instance type selection
  • Very knowledgeable in building heavy volume microservices and distributed systems that are highly available
  • Excellent written and verbal communication skills
  • Customer-focused in ensuring a superior customer experience
  • Nice to Haves:
    • Experience in managing and evolving core CI/CD infrastructure to enable rapid innovation for developers
    • Experience in Druid
    • Experience in machine learning
    • Experience in Docker & Kubernetes
    • Experience in Identity Resolution
    • Experience in mathematics and algorithms

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including medical coverage, and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest-growing companies. More about the company and benefits at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Apply Now
Other
I want to work at FullContact. Let me submit my resume here.

Could not find a job opening that matches your skill sets? No worries, we will soon have openings in other streams of work. Submit your CV here, and we will get back to you when there's a suitable opening.

You could be:

  • An engineer
  • A sales personnel
  • A management expert
  • An HR
  • and anyone FullContact would be interested in!
Apply Now

Interview Process

  • 1

    Initial Talent Acquisition Interview

    Once we’ve reviewed your resume and feel you could be a match, we’ll reach out to set up an initial interview. We want to learn more about who you are and where you’re looking to take your career!

  • 2

    Hiring Manager or First Round Interview

    Our managers and team are excited to meet you! This interview is your time to learn more about the team you’ll be working with, as well as more specific details about the role.

  • 3

    Additional Project or Assignment

    Depending on the role in question, there may be an additional step so we can see your skills in action! This could include a coding assignment, a sales presentation, or sharing your portfolio.

  • 4

    Team Panel Interviews

    This round is usually 2-4 hours and is a time for both parties to assess fit with the company. Interviewers could be those on your direct team or others from around the company.

  • 5

    Possible Additional Info Needed

    This is rare, but we may have another interview if someone couldn’t make the panel interview or if we have additional clarifying questions.

  • 6

    Final Discussion

    After confirming all the details of the role, we will reach out once a decision is made!