Values We Live By

FullContact is an Identity Resolution company, but what we do, and where we aim to go in the future, goes far beyond that.

We Are Awesome With People
Kindness is the core of well-nurtured, open, and inclusive relationships. We’re stronger when surrounded by people with diverse backgrounds and we are committed to a fair and equitable treatment of others.
We Relentlessly Deliver & Improve
We strive to evolve as we win and lose as a team. We’re brutally honest with ourselves and work to push our standards higher. We act with humility and we learn from our mistakes for continuous improvement.
We Are Customer Obsessed
Our customers are the center of everything we do. Their success is our success, and we create meaningful value through trust, collaboration, attention to detail, and living up to our commitments.
We Have Grit
You can complain or you do what’s right by taking action--you can’t do both. We persevere and sacrifice to achieve our goals, and we won’t let our communities, customers, or teammates down.

Life at FullContact

FullContact is a transparent, highly collaborative, people-first organization focused on you! We believe that we win and lose as a team. Find career development and a strong work/life balance through our default remote culture, which grants work-from-home flexibility. Enjoy the same benefits of being together in an office, including our unlimited PTO which can be used for volunteering, traveling, or a relaxing staycation.

Whether you’re joining a quarterly All Hands, enjoying a company Happy Hour, or engaging with international coworkers, you’ll be able to diversify and grow your skills.

Explore Our Technology and Philosophy Used to Solve The Most Difficult Identity Challenges

Read Our Engineering Blog
It is evident that the ethos of FullContact drives each innovation, interaction, and strategy session from the bottom up and the top down. This is why I love working with the FullContact team.
Caroline Graham
Working alongside an intelligent, dedicated team, along with the ability to collaborate across teams allows me to build strong, dynamic relationships with my coworkers. I truly look forward to my work days here at FullContact and that I get to contribute to the growth of my team and the organization
Kate Nooning
FullContact provides an amazing combination of diverse growth paths and highly flexible work culture.
Jaison Sabu
FullContact reminds me that I am valued as an employee constantly. They care about me as a person. Plus, I get to work with some of the brightest in the industry.
Amanda Hudgins
Having the opportunity to take part in decisions that affect the organization is unique and shows a lot of respect and trust from leadership. Senior management showcases the highest degree of transparency, which makes FullContact a one of a kind organization. That’s why I BELONG here.
Arunanand T A

We Are Awesome With People. ALL People.

Everyone is welcome at FullContact regardless of their background. We are committed to a fair and equitable candidate attraction process.

We encourage individuals with a diverse range of backgrounds to apply for open roles, even if they don’t meet all of the criteria. We appreciate that talent is shaped in many different ways.

Our culture is diverse and inclusive, where employees feel comfortable and confident bringing their whole-self to work.

We are Creative. We are Driven. We are Slightly Different.

Teams & Offices

Engineering
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Engineering

The Engineering Department spans the globe with a diverse, collaborative, and innovative team.

Embracing an API-first mindset allows us to be hyperdynamic while balancing a healthy dose of batch processing ensures the highest quality data. Our exciting technology stack includes Druid, Spark, Cassandra, Kubernetes, HBase, among many more. We write modern Java, Scala, and Clojure, and are hosted in AWS. We solve challenging problems daily in the pursuit of becoming the world-renowned Identity Resolution leader, quietly evolving our patented Identity Graph.

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Customer Success

The success of our customers is FullContact’s success.

That’s why our Customer Success Managers work tirelessly with our customers to achieve maximum business value and return on investment from FullContact products and solutions. We act as trusted advisors to those we partner with, aligned to key customer stakeholders in order to foster strong relationships that will help customers achieve their desired outcome. We accelerate FullContact by improving engagement, product adoption, renewals, customer satisfaction, and growth.

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Data Resolution

We like to think of ourselves as the engine that keeps FullContact moving forward.

The Data Resolution Team ensures that FullContact has the industry-best quality and match rates through our Human in the Loop data curation activities and continuous data quality checks on incoming data, outgoing data, and the data in the Identity Graph. We also experiment and develop new data management processes and procedures to improve the data match and quality metrics of FullContact. Our team also engages in custom data curation activities for FullContact customers to help them succeed with the best possible results.

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Finance

The Finance and Accounting department is principally responsible for serving internal customers with accurate, timely, and reliable financial information, monthly reporting, and key performance metrics.

We operate in a challenging environment that requires innovative solutions and problem-solving skills to help scale the business in a meaningful and sustainable way. Our team protects the vital assets of the company by ensuring compliance with financial and regulatory mandates while we maintain financial data integrity.

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FullContact India

The FullContact India office is located in Kochi, Kerala.

FullContact India team is a cross functional team with extensions of Engineering, Data Resolution, Product, Customer Support, Customer Success, Marketing, HR and Finance functions of FullContact. We are a team that proudly upholds the FullContact culture of being awesome with people.

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Human Resources

Human Resources works to ensure that our employees are satisfied, engaged, and have everything they need to successfully accomplish their accountabilities..

Day-to-day, we manage the HR strategy and full-cycle employee journey: talent acquisition and candidate experience, onboarding, training and skills development, employee experience, policy implementation, benefits and perks, payroll, legal compliance, safety, and offboarding. Ultimately, our mission is to build a strong and inclusive global organizational structure and foster productivity and success from within.

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Marketing

The Marketing team builds a bridge between the innovative products FullContact creates and those our services would most benefit.

We are translators, artists, enginerds, mavericks, product experts, and dog lovers. Our mission is to create the greatest possible journey for our customers, so they can create the best possible experience for theirs, by showcasing how our products and services create true, actionable value. We accelerate growth throughout the organization and have the privilege and challenge of supporting FullContact’s bold vision and ethical approach to business.

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Product

The Product team is responsible for implementing strategy, roadmap, and feature definition for our products.

Not only are we responsible for building and thinking through “what’s next” for FullContact, we also create custom deliverables and customer requests through our product operations. Our customer-first mentality means we pride ourselves on actively engaging with them. We are thought leaders, data gurus, marketing geeks, and overall passionate people always looking for the next industry challenge, identifying ways to innovate in the ever-changing complex world of Identity Resolution.

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Sales

The Sales team is responsible for driving new business revenue growth by selling our products and solutions to target accounts.

We own the full sales cycle from start to close including prospecting, business development, product education, client development, product presentations, and collaboration with other internal resources. We’re on the frontlines of FullContact and are often the ones introducing the company for the first time. We take pride in that role, and our customer-first mentality allows our team to consult with clients to find the right solution to drive their business forward.

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Solutions

Our Solutions team operates at the intersection of our client needs and the FullContact product suite.

This means consulting with clients to understand their needs and building solutions to help drive their competitive advantage. We build workflows, help find the best data, consult on implementation, and make sure every solution is successfully deployed. We are customer-obsessed, and our team is ultimately responsible for making our products work to their fullest potential for our clients.

Awesome Benefits

It takes a global effort and we provide generous benefits to our people no matter where they work.

Competitive Salary

To hire the best, we try to pay the best by offering competitive salaries based on experience and skill set.

Generous Equity

We believe that those who help us build great things deserve ownership in FullContact.

Paid Healthcare

Wellness is key to productive work. We provide 100% paid dental, medical, and vision for employees and family coverage.

Unlimited Vacation

Life is meant to be enjoyed! Our flexible PTO policy means you can take the time to relax and recharge, be with family and friends, or saddle up and travel.

Holidays

In addition to our vacation policy, we also provide eleven paid holidays throughout the year.

Casual Environment

We are a default remote company, but if you’re in the office, cozy and casual rule the day. To work the best, many of us prefer comfort over wingtips or heels.

Real-World Flexibility

Gone are the days of strict 9-5! We encourage people to design their own work/life harmony in a way that makes sense for them.

Paid Parental Leave

You need time to bond when your family grows. We provide 100% paid parental and new child bonding leave.

Employee Assistance Program

Stability is the key to success at work and at home. EAP is available to you and your family, offering counseling, financial resources, legal support, and more.

401(k) Match

Full time employees are eligible to participate and contribute to our 401(k) retirement plan with company matching.

Health Reimbursement Account

On top of our 100% paid healthcare, our company sponsored health benefit plan (HRA) reimburses employees for out-of-pocket medical, dental, and vision expenses.

Competitive Salary

We offer highly competitive salaries based on skill set and experience. We want to hire the best talent in the market.

Generous Stock Options

We believe that every employee should not only be a part of something great but be given a chance to have ownership in FullContact.

Hard Work Should Be Rewarded*

We offer bonuses of 2-12% of your annual salary based on employee performance, company performance, and festival seasons. *Paused until 2021.

Healthcare Benefits

Wellness is key to productive work. We provide ESIC insurance to eligible members and 100% paid family medical insurance for all others.

4 Weeks MINIMUM Vacation Policy

Life is more than just a job. We hire hardworking, awesome people, and we trust them to take the time they need to recharge with at least 29 paid vacation days per year!

13 Paid Holidays

We give every employee in India 13 paid holidays in addition to our 4 week minimum vacation policy.

Opportunity to Attend Events

A great perk about our industry is that there are a lot of events. Learning never stops and we want everyone to keep up on the latest knowledge and trends!

Dedicated Pantry

Never work hungry! We offer hot/cold beverages and snacks for all employees to enjoy.

We Love Flip Flops & T-Shirts

We believe that comfort is a key component in productivity, so come to work and be comfortable.

Primary / Secondary Caregiver Leave

26 weeks of 100% paid primary caregiver leave, 3 weeks 100% paid for secondary caregivers. (And you have to go off the grid.)

Work Remote

Been here a year? Take 1 month of every year and work from anywhere in the world.

Open Roles

We empower connections between people and brands in real-time. Ready to take on the challenge of a lifetime? Let’s talk.

Customer Success
Customer Success Manager

This role can be full time remote or located in Denver

The Role 

The Customer Success Manager is responsible for developing and fostering strong relationships with a portfolio of accounts.  The CSM is a trusted advisor who partners with our customers to ensure they receive the full value of their investment in FullContact’s products and solutions.   The CSM engages with customers post-sale to drive adoption, satisfaction, expansion, retention, and lifetime value.  Internally, the CSM serves as the voice of the customer by providing feedback to different functions across the organization.   The CSM is the quarterback of the relationship, ensuring internal resources are aligned to achieve the customers desired outcome.  The CSM will collaborate with Sales, Marketing, Product Management, Engineering, Support and Finance.  This role reports to the Senior Director of Customer Success and is a key member of the Customer Success team. 

Responsibilities 

  • Manage post-sales activity for Fullcontact customers through strong relationship management, planning, and execution
  • Own positive customer success outcomes for a portfolio of accounts: retention, expansion, customer advocacy, and overall lifetime value
  • Own the customer relationship across the lifecycle of their engagement, from onboarding to ongoing adoption
  • Successfully achieve and exceed Customer Success revenue and retention targets
  • Understand the customers business, and ensure the engagement is set to deliver value against their goals
  • Conduct regular Strategic Business Reviews to ensure alignment with customer priorities and eliminate risk factors
  • Project manage multiple, concurrent customer engagements varying in complexity using an internal cross-functional team to flawlessly execute and deliver on solutions that deepen and expand the relationship 
  • Manage customer issues and escalations from initial report to resolution
  • Maintain product expertise across FullContact’s products and solutions
  • Own pricing and contract negotiations using skills that balance both the customer and FullContact perspectives
  • Be the voice of the customer and provide feedback on how FullContact can better serve our customers and shape product innovation
  • Partner with Sales in order to drive increased revenue through new business partnership
  • Determine process efficiencies to improve Customer Success Department and Company productivity

Requirements

  • Minimum 5+ years of Customer Success or Account Management
  • Ability to travel up to 35% when possible
  • Experience working with a SaaS solution
  • Excellent understanding of MarTech and/or AdTech
  • Strong relationship management, analytical and critical thinking skills
  • Excellent written and verbal communication skills
  • Solution-oriented mindset, with strong problem-solving ability
  • Strong project management skills
  • Proactive, goal-oriented, persistent, organized, and skilled negotiator

Compensation and Benefits 

  • Salary Range: $70,500 to $100,000 base salary plus up to 15% bonus, company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP and more

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

 

Apply Now
Engineering
Site Reliability Engineer

The Role: 

Site Reliability Engineers (SREs) at FullContact are focussed on the uptime, reliability and observability of all of the critical software systems used throughout the company. The SRE team works embedded with the various FullContact engineering teams, attending their planning, standups and contributing to day to day work. As an SRE you will help advance our services towards more automated and self healing systems that are easy to maintain. This requires working together with all of engineering to help define and implement metrics and alerting that increase the robustness, scalability, performance and cost efficiency of the underlying systems. In addition to metrics and stability SREs are also relied on as a source of knowledge and expertise for our underlying infrastructure, security, and CI/CD stack. 

As an SRE on the FullContact team, one of the first projects will be to help drive our implementation of Spark on Kubernetes (EMR + EKS) and working with the teams to migrate jobs with an eye towards performance and cost.

Our engineering environment uses a vast variety of technologies and frameworks; a successful SRE doesn’t need to be an expert in all or most of them but does need to be open and eager to learn, contribute, and build great things that help move the team forward. Technologies used at FullContact include:

  • Java / Scala / Clojure / Python / Golang
  • AWS (EC2, S3, RDS, EKS, IAM, Lambda, …)
  • Kubernetes + Docker
  • Prometheus / Graphite / Grafana 
  • Github / Gitlab / Jenkins / Ansible / Terraform
  • MySQL / Postgres / Cassandra / Scylla / HBase
  • Kafka / SQS 
  • Spark / EMR / Athena / Druid

Responsibilities:

  • Define and monitor SLOs and SLAs across multiple engineering systems
  • Work as an SRE embedded on various engineering teams, participating in activities such as planning/standup, feature development, monitoring, and performance improvements
  • Participate in rotating on call schedule to support team systems and underlying infrastructure
  • Spend 15-20% of time supporting and building common core infrastructure including Gitlab, Kubernetes, Terraform, etc
  • Stay current on the latest technologies used across the organization
  • Automate monitoring and alerting so you and the team can sleep soundly at night knowing the systems are humming along and meeting their SLAs happily without you
  • Work with the entire engineering org to solve difficult problems

Requirements:

  • Proficient in at least one key programming language (Java, Scala, Clojure, GoLang, Python)
  • Understanding of JVM internals and tuning (JVM options including heap, garbage collection, etc)
  • Experience in creating and managing infrastructure as code
  • Understanding of and opinions about CI/CD toolchains
  • Familiarly with large clouds providers (AWS, GCP, etc)
  • Familiarly with container deployment and development lifecycles
  • Security is an instinctive part of your job

Be Sure to Check out our Engineering Blog!

Compensation and Benefits:

  • Salary Range: $105,000 to $125,000 base salary plus company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Sales
Senior Account Executive

This position can be full time remote or local to Colorado

The Role:

As a Senior Account Executive, you will be responsible for driving revenue growth with the US. The SAE owns several functions, including prospecting, business development, and the full sales cycle from start to close focusing on driving new business revenue within target accounts. The SAE closes business in multiple verticals and must be comfortable diving into daily prospecting planning and execution, onsite presentations, and collaboration with other members of FullContact’s Go-to-Market Team.  SAEs are true senior sales execs with proven experience quarterbacking multiple internal resources toward success in complex engagements.

Responsibilities:

  • Full execution of a 6-12 month sales process
  • Quarterly quota performance
  • Mastery of FullContact’s product suite
  • Rapid understanding of the sales tech stack
  • Hunting for New Business
  • Pipeline & Sales Cycle Management
  • Continual hygiene of opportunity data
  • Ability to travel regularly
  • Support a culture reflective of our Core Values

Requirements:

  • 5+ years SaaS sales experience
  • An understanding and experience in MarTech and/or AdTech
  • Demonstrable quota production as an individual contributor
  • Previous formal sales training, particularly solution selling
  • Proven experience managing complex sales cycles
  • Experience with Salesforce, G-Suite, and Mac
  • Entrepreneurial spirit, intellectual curiosity and persuasive confidence  
  • Ability to lead cross-functional teammates in complex new business engagements
  • Humility
  • Experience with SFDC & Docusign

Compensation and Benefits:

  • Salary Range: $100,000 to $130,000 base salary plus commission, company based bonus plan and equity
  • Benefits: 100% paid dental, medical, and vision for employees and family coverage; unlimited PTO, 11 company holidays; 401K (match); paid parental leave; EAP 

About FullContact:

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees. We offer excellent benefits for our teammates, including full medical and dental coverage, unlimited vacation time and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

By clicking on the “submit application” button and applying for a job at FullContact, you are agreeing to submit your data to FullContact for the purposes of determining qualification for the role. In addition, FullContact will keep the personal data you submit now for future recruiting and hiring processes.

 

Apply Now
Data Research
Associate Data Analyst

Title: Associate Data Analyst

Location: We are open to both remote candidates or those who would like to work at Kochi office

Employment Type: Permanent

Experience: 0-1 years experience

Role Description

We are looking for an Associate Data Analyst who is looking to unlock and solve the mysteries that will eventually shape the identity resolution industry. Your responsibilities will not be restricted to any single zone of data analysis - you will get the opportunity to be involved in various activities from data collection and processing to in-depth analysis and reporting, alongside a highly growth-oriented team that learnt everything from scratch, are wonderful team players and are ecstatic to move to the next level.

Responsibilities

  1. Analyse large and complex data sets from multiple sources.
  2. Learn to navigate through our highly complex systems and understand the underlying architecture.
  3. Defining the objective/problem and identifying all the intermediary activities to reach the end state.
  4. Complete the experiments/analysis within the stipulated timelines.
  5. Write simple to complex queries to perform data analysis.
  6. Handle unique data analysis requests from a range of data stakeholders
  7. Perform root-cause analysis when data issues are identified.
  8. Identify resources necessary to complete the task at hand.
  9. Create presentations and reports based on recommendations and findings.
  10. Communicate findings in the form of a meaningful story with the stakeholders.
  11. Work with a team of analysts and other associates to process information.

Technical Qualifications

  • Bachelor’s or Master’s degree in a relevant field
  • Advanced SQL Knowledge is a must have.
  • Basics Scripting skills (Python or Bash scripting).
  • Familiarity with at least one notebook environment ( Jupyter, Zeppelin , Sagemaker)
  • Experience with data visualization tools (Tableau or similar BI tools)
  • Ability to manipulate large files from the terminal is a good-to-have skill.
  • Basic knowledge in Python, Scala or any programming language supported by Spark is nice to have.
  • An analytical mind and inclination for problem-solving.
  • Clear attention to detail.

We value your qualifications. But that’s not all.

To join our high performing team, you MUST ALSO:

  • Have a positive attitude and love working with a team.
  • Have a strong sense of ownership.
  • Be highly motivated, independent and results-oriented.
  • Capability to work under tight deadlines.
  • Ensure confidentiality of information at all times.

 

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including full medical and dental coverage, our famous “paid, paid vacation” and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies. More at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Engineering
Lead/Senior Software Engineer (Data Engineering)

Title: Lead/Senior Software Engineer (Data Engineering)

Location: Remote / Kochi

Employment: Full-time

Experience: 5+ years

The gig:  Are you a hacker wizard? Have software product dev experience? Let’s talk!

About Our Tech Stack:

  • We work with some of the hottest technologies on the block: Hadoop, Spark/EMR, Kubernetes + Docker, Cassandra / Scylla / HBase, Kafka/SQS, ElasticSearch, Redis, Airflow, just to name a few. 
  • We use AWS for production services, Git for revision control and Jenkins for builds and deployments. We push to production multiple times a day. The code is mostly a combination of JVM-based languages (Java, Scala, Clojure), Python.

About You

  • You want to work with large datasets and implement algorithms that improve the quality and usefulness of our customer's contacts
  • You are an awesome programmer, hacker and engineer.
  • You have a solid mathematical foundation
  • You can critically think through hard problems and emerge with robust, functional solutions
  • You know what teamwork means and love to work with others to produce industrial-strength code
  • Your software designs have resilience and performance baked into their DNA
  • You're unphased by new tech and routinely crack open the source to truly understand it
  • You are eager to learn and work in a fast-paced environment
  • You can own things! And get it done

 

Mandatory Skills and Experience

  • 6+ years of experience in Data Engineering or Software Engineering with hands-on experience in Big Data, Scala, and Spark.
  • Solid experience and exposure to software architect/design methodologies and test-driven development, and strong software engineering principles.
  • Expert in building scalable systems
  • Sound understanding of CS and Data Structure concepts and implementation
  • Solid experience with a variety of databases (SQL, NoSQL, In-Memory, Searchable, etc)
  • Experience in working with Git and AWS
  • Excellent written and verbal communication skills
  • Experience leading/managing a group of Software Engineers in a product environment is a strong plus.
  • Bonus Points for Deep understanding and experience developing in the JVM

Responsibilities

  • You will work closely with the group of dynamic engineers of FullContact, both in India and abroad, to chase down programmatic challenges and day to day engineer-tasks.
  • Be part of the architectural design/modification and implementation of the company’s products.
  • Process large amounts of data leveraging big data technologies such as Spark, EMR, Kafka and more
  • Design and implement scalable software/systems
  • Build automated unit and functional testing around features and systems
  • Work with a team to build super fast, scalable distributed systems
  • Work with a team to solve difficult problems and then successfully implement it
  • Work with Product management on understanding features
  • Responsible for reviewing current systems, presenting ideas for system improvements.

 

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including full medical and dental coverage, our famous “paid, paid vacation” and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies. More at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Apply Now
Senior Software Engineer (Identity Resolution)

Title: Senior Software Engineer (Identity Resolution)

Location: Remote / Kochi

Employment: Full-time

Experience: 6+ years

The Role: Work on the Identity Resolution team as Senior Software Engineer to design and construct performant algorithms, infrastructure and data pipelines to manage our graph database for our identity resolution offering. Our identity graph is constructed from billions of observations leveraging the latest in big data technologies. The Identity Resolution team is primarily focused on providing identity resolution capabilities to our internal customers enabling identity resolution across the board for our external customers. This involves integrating data sets, developing our patented identity resolution graph algorithms and scaling all this to a very large amount of data. The team works on both live streaming and batch systems and leverages machine learning so that we can be the best in class for enterprise identity resolution.

About Our Tech Stack:

  • We work with some of the hottest technologies on the block: Hadoop, Spark/EMR, Kubernetes + Docker, Cassandra / Scylla / HBase, Kafka/SQS, ElasticSearch, Redis, Airflow, just to name a few. 
  • We use AWS for production services, Git for revision control and Jenkins for builds and deployments. We push to production multiple times a day. The code is mostly a combination of JVM-based languages (Java, Scala, Clojure), Python.

About You

  • You are creative and enjoy solving problems 
  • You are curious. You look for the root cause of issues and are a life learner 
  • You are collaborative and love working with people, whiteboarding and designing hard problems 
  • You have got grit and recognize that the harder things in life are more rewarding 
  • You are empathetic for both customers and team members
  • You have a solid mathematical foundation
  • You're unphased by new tech and routinely crack open the source to truly understand it
  • You are eager to learn and work in a fast-paced environment
  • You can own things! And get it done

Mandatory Skills and Experience

  • 6+ years of experience in Software Engineering with hands-on experience in Big Data, Scala, and Spark. 
  • You are a Senior Software Engineer with a solid mathematical foundation and experience building and launching highly-scalable systems. 
  • You are highly collaborative and love to jump on a whiteboard to work through new ideas with the team. 
  • You balance creativity and technical prowess with practicality and a get-it-done attitude. Distilling complex problems into straightforward and extensible solutions thrills you.
  • Experience with one or more distributed computing frameworks, such as Spark 
  • Experience with a variety of databases  (SQL, NoSQL, In-Memory, Searchable, etc) 
  • Solid Linux experience - CLI tools, scripting 
  • Git and AWS familiarity 
  • Bonus Points for Machine Learning and Graph Theory experience 
  • Bonus Points for Identity Resolution experience 
  • Bonus Points for Deep understanding and experience developing in the JVM

Responsibilities

  • Serve as Senior Software Engineer on our Identity Resolution Team 
  • Research, design, implement, test, and maintain new identity resolution and matching algorithms 
  • Ensure our identity resolution capabilities are always best-in-class 
  • Always be learning and teaching 
  • Design, build, test and deploy massively parallel graph algorithms 
  • Process large amounts of data leveraging big data technologies such as Spark, EMR, Kafka and more 
  • Expose data and tools to internal teams through APIs and libraries 
  • Account for quality and security as you build

 

About FullContact

FullContact is the premier provider of SaaS-based identity resolution that empowers brands to improve their customer experience and authentically engage with consumers. FullContact’s leading position in the identity resolution space informs our thoughts and direction on privacy and consent issues as we are creating end-to-end solutions for brands, publishers, and platforms. Using a consumer-first approach with our product offerings, we aim to make relationships better and that starts with our employees.

We offer excellent benefits for our teammates, including full medical and dental coverage, our famous “paid, paid vacation” and a generous stock option plan.  You’ll join an innovative, enthusiastic team whose hard work helped us achieve recognition from the API awards, MarTech Breakthrough awards, and inclusion on the Inc. 5000 list for fastest growing companies. More at www.fullcontact.com.

All offers of employment at FullContact are contingent upon clear results of a thorough background check. FullContact is an Equal Opportunity Employer. FullContact does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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Could not find a job opening that matches your skill sets? No worries, we will soon have openings in other streams of work. Submit your CV here, and we will get back to you when there's a suitable opening.

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  • A management expert
  • An HR
  • and anyone FullContact would be interested in!
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Interview Process

  • 1

    Initial Talent Acquisition Interview

    Once we’ve reviewed your resume and feel you could be a match, we’ll reach out to set up an initial interview. We want to learn more about who you are and where you’re looking to take your career!

  • 2

    Hiring Manager or First Round Interview

    Our managers and team are excited to meet you! This interview is your time to learn more about the team you’ll be working with, as well as more specific details about the role.

  • 3

    Additional Project or Assignment

    Depending on the role in question, there may be an additional step so we can see your skills in action! This could include a coding assignment, a sales presentation, or sharing your portfolio.

  • 4

    Team Panel Interviews

    This round is usually 2-4 hours and is a time for both parties to assess fit with the company. Interviewers could be those on your direct team or others from around the company.

  • 5

    Possible Additional Info Needed

    This is rare, but we may have another interview if someone couldn’t make the panel interview or if we have additional clarifying questions.

  • 6

    Final Discussion

    After confirming all the details of the role, we will reach out once a decision is made!