CAREERS

We Don’t Look to the Future. We Shape It.

Many companies say they’re working to shape the future. Few hold up to that promise. At FullContact, we offer an opportunity to do challenging, meaningful work at the heart of how brands and people interact. In order to accomplish this, we need people like you.

Values We Live By

FullContact is an Identity Resolution company, but what we do, and where we aim to go in the future, goes far beyond that.

We Are Awesome With People

Kindness is the core of well-nurtured, open, and inclusive relationships. We’re stronger when surrounded by people with diverse backgrounds and we are committed to a fair and equitable treatment of others.

We Relentlessly Deliver & Improve

We strive to evolve as we win and lose as a team. We’re brutally honest with ourselves and work to push our standards higher. We act with humility and we learn from our mistakes for continuous improvement.

We Are Customer Obsessed

Our customers are the center of everything we do. Their success is our success, and we create meaningful value through trust, collaboration, attention to detail, and living up to our commitments.

We Have Grit

You can complain or you do what’s right by taking action—you can’t do both. We persevere and sacrifice to achieve our goals, and we won’t let our communities, customers, or teammates down.

Life at FullContact

FullContact is a transparent, highly collaborative, people-first organization focused on you! We believe that we win and lose as a team. Find career development and a strong work/life balance through our default remote culture, which grants work-from-home flexibility. Enjoy the same benefits of being together in an office, including our unlimited PTO which can be used for volunteering, traveling, or a relaxing staycation.

Whether you’re joining a quarterly All Hands, enjoying a company Happy Hour, or engaging with international coworkers, you’ll be able to diversify and grow your skills.

FullContact is a Built In Colorado 2022 Best Places to Work winner in three categories—Best Places to Work, Best Midsize Companies to Work For, and Best Paying Companies.
We have also been recognized in Mogul’s Top 100 Companies With Inclusive Benefits.

Learn more about our company culture, benefits, and open roles below.

Explore Our Technology and Philosophy
Used to Solve The Most Difficult Identity Challenges

FullContact offers a unique culture of passionate people where every role provides opportunities to make an impact.

Sean Morrison

I have never worked with a more collaborative and solutions-driven team of professionals—truly a pleasure to come to work every day.

Stacy Falbaum

Managers here are always your biggest cheerleaders and help you shape your trajectory forward. The HR team has been very empathetic and supportive from the get-go and that’s something that sets FullContact apart.

Ila Goldanloo

We Are Awesome With People. ALL People.

Everyone is welcome at FullContact regardless of their background. We are committed to a fair and equitable candidate attraction process.

We encourage individuals with a diverse range of backgrounds to apply for open roles, even if they don’t meet all of the criteria. We appreciate that talent is shaped in many different ways.

Our culture is diverse and inclusive, where employees feel comfortable and confident bringing their whole-self to work.

We are Creative. We are Driven. We are Slightly Different.

Our Teams

1. Engineering

The Engineering Department spans the globe with a diverse, collaborative, and innovative team.

Embracing an API-first mindset allows us to be hyperdynamic while balancing a healthy dose of batch processing ensures the highest quality data. Our exciting technology stack includes Druid, Spark, Cassandra, Kubernetes, HBase, among many more. We write modern Java, Scala, and Clojure, and are hosted in AWS. We solve challenging problems daily in the pursuit of becoming the world-renowned Identity Resolution leader, quietly evolving our patented Identity Graph.

2. Customer Success

The success of our customers is FullContact’s success.

That’s why our Customer Success Managers work tirelessly with our customers to achieve maximum business value and return on investment from FullContact products and solutions. We act as trusted advisors to those we partner with, aligned to key customer stakeholders in order to foster strong relationships that will help customers achieve their desired outcome. We accelerate FullContact by improving engagement, product adoption, renewals, customer satisfaction, and growth.

3. Data Resolution

We like to think of ourselves as the engine that keeps FullContact moving forward.

The Data Resolution Team ensures that FullContact has the industry-best quality and match rates through our Human in the Loop data curation activities and continuous data quality checks on incoming data, outgoing data, and the data in the Identity Graph. We also experiment and develop new data management processes and procedures to improve the data match and quality metrics of FullContact. Our team also engages in custom data curation activities for FullContact customers to help them succeed with the best possible results.

4. Finance

The Finance and Accounting department is principally responsible for serving internal customers with accurate, timely, and reliable financial information, monthly reporting, and key performance metrics.

We operate in a challenging environment that requires innovative solutions and problem-solving skills to help scale the business in a meaningful and sustainable way. Our team protects the vital assets of the company by ensuring compliance with financial and regulatory mandates while we maintain financial data integrity.

5. Human Resources

The Human Resources Team works to ensure that our employees are satisfied, engaged, and have everything they need to successfully accomplish their responsibilities.

Day-to-day, we manage the HR strategy and the full-cycle employee journey: talent acquisition and candidate experience, onboarding, training and skills development, employee experience, policy implementation, benefits and perks, payroll, legal compliance, safety, and offboarding. Ultimately, our mission is to build a strong and inclusive global organizational structure and foster productivity and success from within.

6. Marketing

The Marketing team builds a bridge between the innovative products FullContact creates and those our services would most benefit.

We are translators, artists, enginerds, mavericks, product experts, and dog lovers. Our mission is to create the greatest possible journey for our customers, so they can create the best possible experience for theirs, by showcasing how our products and services create true, actionable value. We accelerate growth throughout the organization and have the privilege and challenge of supporting FullContact’s bold vision and ethical approach to business.

7. Product

The Product team is responsible for implementing strategy, roadmap, and feature definition for our products.

Not only are we responsible for building and thinking through “what’s next” for FullContact, we also create custom deliverables and customer requests through our product operations. Our customer-first mentality means we pride ourselves on actively engaging with them. We are thought leaders, data gurus, marketing geeks, and overall passionate people always looking for the next industry challenge, identifying ways to innovate in the ever-changing complex world of Identity Resolution.

8. Sales

The Sales team is responsible for driving new business revenue growth by selling our products and solutions to target accounts.

We own the full sales cycle from start to close including prospecting, business development, product education, client development, product presentations, and collaboration with other internal resources. We’re on the frontlines of FullContact and are often the ones introducing the company for the first time. We take pride in that role, and our customer-first mentality allows our team to consult with clients to find the right solution to drive their business forward.

9. Solutions

Our Solutions team operates at the intersection of our client needs and the FullContact product suite.

This means consulting with clients to understand their needs and building solutions to help drive their competitive advantage. We build workflows, help find the best data, consult on implementation, and make sure every solution is successfully deployed. We are customer-obsessed, and our team is ultimately responsible for making our products work to their fullest potential for our clients.

FULLRewards Benefits Package

Our work takes a global effort and we provide competitive, generous benefits
to all FullContact team members no matter where they’re located.

FULLComp Competitive Compensation

At FullContact we believe the awesome people who help us build great things deserve ownership in the company. We offer each new hire equity, competitive compensation, and company bonuses, reviewed regularly to keep up with market trends

Competitive salary
401(K) retirement plan
ESPP-Employee Stock Purchase Plan

HealthFULL Benefits

We’ve got you covered—FullContact offers comprehensive coverage, giving employees choices in medical plans so they can tailor their healthcare to their needs (plan choices vary by location). Among our plan offerings, we provide matching contributions in our HSA plans, low deductibles on both primary and mental health care, a $1 per month medical plan for individual employee coverage, and concierge support for employees’ benefits-related questions.

Medical, dental, and vision coverage
HSA health savings account match
Fitness Reimbursement
Life, AD&D, and disability coverage
Free Calm Membership
Free LoseIt! Premium
Free Cleo Membership

U.S. Medical Transparency Act: This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

FULLBalance Life-Work Synergy

FullContact offers a 100% remote, flexible, family-first schedule. We encourage all FullContacters to respect their fellow employees’ schedules across multiple time zones. We also encourage FullContacters to take advantage of their leave options.

Default remote work experience
Unlimited vacation time off
10 weeks paid parental leave
16 weeks paid maternity leave
Paid sick & bereavement leave

SkillFULL Personalized Employee Training

We provide training and development opportunities to all of our FullContacters to help them successfully onboard and to continue to grow with FullContact and Ziff Davis.

Mentor Program

Our 1-1 Mentorship Program enables our employees to partner with other experienced colleagues to set professional goals together, collaborate, and progress in their careers.

Open Roles

Thank you for your interest in working at FullContact. Are open positions are available here:

https://www.ziffdavis.com/careers/jobs

Interview Process

Initial Talent Acquisition Interview

Once we’ve reviewed your resume and feel you could be a match, we’ll reach out to set up an initial interview. We want to learn more about who you are and where you’re looking to take your career!

Hiring Manager or First Round Interview

Our managers and team are excited to meet you! This interview is your time to learn more about the team you’ll be working with, as well as more specific details about the role.

Additional Project or Assignment

Depending on the role in question, there may be an additional step so we can see your skills in action! This could include a coding assignment, a sales presentation, or sharing your portfolio.

Team Panel
Interviews

This round is usually 2-4 hours and is a time for both parties to assess fit with the company. Interviewers could be those on your direct team or others from around the company.

Possible Additional Info Needed

This is rare, but we may have another interview if someone couldn’t make the panel interview or if we have additional clarifying questions.

Final
Discussion

After confirming all the details of the role, we will reach out once a decision is made!

FullContact is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We consider individuals with all backgrounds, consistent with legal requirements. Please see EEO is the Law, Family and Medical Leave Act, and Employee Polygraph Protection Act for more details. Our dedication to compliance ensures a fair and equitable environment for all employees.