You have chosen to trust us with your address books and contact data. We understand what an awesome responsibility that is, and we promise to never do anything to let you down or betray your trust.
Our business is NOT in selling the private contact data from your address book. We simply don’t do that.
Our business IS in providing you a safe, secure place to unify your address books and keep them all up-to-date, clean and complete.
You are in control of your contact data and your personal contact profile. You can decide what information is available to third parties or opt out of sharing it with third parties entirely.
Private contact data stored in your address book contains sensitive information like email addresses, phone numbers, home addresses and notes. We consider your private contact data to be privileged information and we will never sell, rent or lease your private contact data. You control who has access to it.
In order to provide and improve elements of the FullContact service (for example, de-duplication) we may need to store and process this private contact data behind the scenes. However, your private contact data is not disclosed to any other FullContact user without your explicit permission.
Public contact data, such as Names, URLs, Photos, Handles and Titles, is information that is publicly available on the Internet, or otherwise available in the public domain. We aggregate public data, take into account corrections and feedback, and provide this information to you to improve the quality of your contact data.
FullContact has features which allow you to publish and share some of your private contacts and contact lists with others, but these features are totally optional and whether or not you use them is up to you. If you choose to connect your FullContact account with one of our development partners, you may be giving the partner access to your contact data. We will tell you how the partner application will access your account and you can turn off access whenever you want.
We will always strive to keep your data and contacts safe and secure. We take many precautions to protect your data from accidental loss and theft. Everything you put into your FullContact Cloud Address Book is stored in our secure data center with multiple redundant servers, storage devices and off-site backups. Communication between FullContact clients and our servers is encrypted via industry-standard SSL. We don’t store your FullContact account password on our servers and no one at FullContact will ever ask you for it.
Our business model is not predicated on locking you into a proprietary contact database that you can never escape. We believe strongly that your address book data should be portable and usable anywhere. We will always provide you the ability to export your contact data from our systems at any time using industry standard formats.
FullContact allows you to claim your profile, edit it, and hide or disclose data in your profile.Claim Your Contact Data
A Note about Children. We do not intentionally gather Personal Data from visitors who are under the age of 13.
A Note to Users Outside of the United States. Your Personal Data may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of Personal Data may be less stringent than the laws in your country. We adhere to the United States / European Union Privacy Shield Arrangement, which can be located at https://www.privacyshield.gov/.
Types of Data We Collect. “Personal Data” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data. “Anonymous Data” means data that is not associated with or linked to your Personal Data; Anonymous Data does not, by itself, permit the identification of individual persons. We collect Personal Data and Anonymous Data, as described below.
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Phone Number: (888) 330-6943
The following information aligns Fullcontact Privacy Statement with the specific points required by the Privacy Shield self-certification process, and ensures Fullcontact’s compliance with the EU-US Privacy Shield Framework.
FullContact has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus.
If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
FullContact is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).”
Organization Contact: Valid individual within FullContact handling of complaints, access requests, and any other issues concerning Fullcontact’s compliance with the EU-US Privacy Shield Framework.
Organization Corporate Officer: Certifying Fullcontact compliance with the Privacy Shield Framework:
By submitting this self-certification, the below listed corporate officer attests that he/she is authorized to submit the self-certification on behalf of your organization and all entities or subsidiaries indicated below.
FullContact subsidiaries also adhering to the Privacy Shield Principles:
Note differences in this policy regarding the term “human resources data”. Human Resources Data refers to personal data about employees, past or present, collected in the context of the employment relationship. Information other than Human Resources data includes the following: customer, client, visitor, and clinical trial data.
Purposes for which FullContact collects and processes personal data in reliance on the Privacy Shield:
FullContact takes privacy, trust and the management of personal information very seriously. Our link to manage your publically available contact information is here – https://www.fullcontact.com/privacy/claim/. Through this interface a user can;
FullContact’s independent recourse mechanism:
Federal Trade Commission will serve as the statutory body and has jurisdiction to investigate claims against FullContact regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy.
FullContact Privacy Program Initiatives and Memberships
Last Revised: Monday, August 15, 2016