Privacy Policy

Last Updated: October 16, 2026

FullContact, and its parent company Ziff Davis, Inc., and its affiliates, (“FullContact”, “we”, “us”, “our”) are committed to protecting your privacy. FullContact provides identity resolution, and enrichment services, including access to the FullContact API, and to update or enrich the information concerning our customers’ prospects and customers (collectively, the “FullContact Data Services”). FullContact also operates its websites. This Privacy Policy describes how we collect, use, and share the personal information of (1) Customers of our FullContact Data Services (including organizational prospects and clients, and their end users) (collectively, “Customers”), and (2) individuals who comprise our proprietary identity graph (“Individuals”). This privacy policy refers to the reader as “you” and when doing so applies whether the reader is a Customer or an Individual. Personal information identifiable to you is referred to as “Personal Data.” If you have any questions about this Privacy Policy or FullContact’s data collection, use, and sharing practices, please contact us.

To the extent there is any conflict between this Privacy Policy and the FullContact Services Agreement, the FullContact Services Agreement, or master agreement between the FullContact and the Customer, will control with respect to information submitted to us by customers and which we may store or process on behalf of our customers.

FullContact is a data broker under Texas law. To conduct business in Texas, a data broker must register with the Texas Secretary of State (Texas SOS). Information about data broker registrants is available on the Texas SOS website.

1. PERSONAL DATA, SOURCES, AND PURPOSES OF PROCESSING

Our Practices with respect to Individuals:

We collect the following categories of Personal Data:

Identity and Profile Data such as email address (plain text and hashed), phone number, social media handles, name, postal address, and mobile ad IDs.

Personal Demographic Data such as age range, gender, location (not precise), presence of children, marital status, and basic financial insights like range of household income.

Other personal data types such as employer, job title, social media profile information, email address deliverability data, and interest and browsing data.

Personal Data is collected from the following sources:

Cookies and Trackers on our websites.

Data Brokers who supply Personal Data obtained from public records, or who resell data obtained from private sources.

Data Partners with whom we may exchange Personal Data, including lead generation.

Public Sources where we receive Personal Data from public or licensed APIs (“Open Data”), and data research. We do not control how the third parties process your Personal Data.

We may also receive your Personal Data from third parties when you authorize its disclosure to us, such as when you connect a third-party application or website to access your FullContact Account, when you utilize the FullContact Data Services’ live chat feature, or when you participate in promotional activities conducted by FullContact partners or third parties.

Purposes of Processing:

We process your Personal Data in order to comply with applicable laws and allow you to communicate efficiently and effectively with us. We also use data we collect through cookies when you visit our websites to serve more personalized ads.

Our Practices with respect to Corporate Customers:

We collect your personal details including name, email address, business or employer name; transaction information, including purchase details, date and time, and any subscription details, in order to provide our FullContact Data Services and websites, maintain and improve them, and provide you customer service.

2. DATA RETENTION

Customer data is kept for the length of the engagement and the legally compliant timeframe thereafter. Our social graph data, containing consumer Personal Data, is updated periodically to maintain accuracy.

3. SENSITIVE PERSONAL DATA

We do not seek to collect or process sensitive Personal Data. We ask that you not provide us with any sensitive Personal Data (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the FullContact Data Services, or otherwise to us.

4. COOKIES AND TARGETED ADVERTISING

We may collect information about you through the use of cookies and similar technologies when you visit and engage with our websites. In compliance with your privacy choices and settings, we also may permit our third-party service providers to perform various analytics functions and to provide you with more personalized advertisements using cookies.

5. INFORMATION WE SHARE WITH THIRD PARTIES

Our business is owned by Ziff Davis, Inc., a holding company which owns many brands in the areas of technology, shopping, entertainment, health, parenting, and connectivity (“Ziff Davis Companies”). We may share your information with other Ziff Davis Companies to assist us in the operation of our FullContact Data Services and websites, improve them, and further develop them.

We may also share or sell Personal Data to Ziff Davis Companies for advertising purposes. If you would like to opt out of the sale or sharing of your data, you can do so via our Privacy Portal.

Other Third Parties: We may also share your Personal Data with the following:

Relevant third-party providers, where our FullContact Data Services and websites use third party advertising, plugins or content, subject to your privacy choices and settings, and our Terms of Use;
Professional advisors, including companies providing FullContact with advice in accounting, administrative, legal, tax, financial, or debt collection;
Advertising partners where you consented and chose to participate in offers or other marketing;
Third party Processors (such as analytic providers; data centers; etc.), located anywhere in the world, subject to the requirements and limitations;
Legal and regulatory authorities, upon request, or for the purposes of reporting any actual or suspected breach of applicable law or regulation;
Any party as directed by a law enforcement agency or court, to the extent necessary for the establishment, exercise or defense of legal rights;
Law enforcement for the purposes of prevention, detection, or investigation of criminal offenses and any legal proceedings associated with them;
In the case of a full or partial acquisition, relevant third parties.

6. DATA SECURITY

In accordance with applicable laws, we implement appropriate technical and organizational security measures to protect your Personal Data. You can find more information about our practices here.

7. YOUR RIGHTS WITH RESPECT TO YOUR PERSONAL DATA

In the U.S., California and many other states have enacted privacy regulations affording consumers specific rights. Globally, the EU, UK, Brazil, and other countries have similar laws in place that grant specific rights to people living under their jurisdiction.

Your rights:

Right to Know/Be Informed: You have a right to know what Personal Data we collect, process, and share or sell. This policy is meant to provide transparency with regard to your data. If you have additional questions, you can email us at privacy@fullcontact.com.

Right of Access: You have the right to request that FullContact provide you access to your Personal Data. You also have the Right to Data Portability. This allows you to easily move, copy, or transfer your data from one IT environment to another – for example, if you’d like to go with a competitor.

Right to Delete/Erasure: You can request us to delete all the information we have collected about you. It is important to note that by exercising your right to deletion you may lose access to your account and any purchases or features associated with it. If you wish to cancel your account or request that we no longer use some or all of your information to provide you services, please contact us via the information provided in the “Contact Details” section below. We will cancel or remove your information but may retain and use copies of your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. For certain requests, we may require additional information.

Right to Correct/Rectification: You have the right to request to correct inaccurate or incomplete Personal Data that we maintain about you, taking into account the nature of the Personal Data and the purposes of the processing of the Personal Data.

California and All U.S. Residents

Right to Opt Out: You have the right to opt out of the sale or sharing of your Personal Data.

Right to Non-Discrimination: You have a right not to be discriminated against for exercising your rights.

Right to an Authorized Agent: If you would like to make a request to access, delete, or correct Personal Data on behalf of a California consumer, please provide an email from the email address we have on file for the customer authorizing the request. You may also make a request under the California Consumer Privacy Act on behalf of a California consumer if you provide (1) a signed, written permission from the consumer to act on your behalf, and the consumer verifies their own identity directly with us; or (2) proof that the consumer has provided you with power of attorney pursuant to Probate Code sections 4000 to 4465. We may deny a request from an agent that does not submit proof that they have been authorized by the consumer to act on their behalf.

California Residents: In accordance with the California Online Privacy Protection Act, we may collect Personal Information about your online activities when you use our Services. California’s “Shine the Light” law permits our users who are California residents to request certain information about their personal information disclosed to third parties for direct marketing purposes. If you are a California resident and wish to make such a request, please submit your request in writing to us using the contact details in Section 9.

EU, UK and Others

Right to Object to Automated Processing (EU): You have a right to object to the processing of your data for the purposes of automated decision making, meaning where legal or significant decisions are being made about you solely by computers without human intervention.

Right to Object to Processing Your Data (EU): You can object to our processing of your Personal Data via our Privacy Portal.

Right to Withdraw Consent (EU, UK, and others): Where you are requested to consent to the processing of your Personal Data, you have the right to withdraw your consent at any time.

Right to Complain (EU, UK, Switzerland): Should you wish to raise a complaint about the collection or use of your information, you have the right to do so without prejudice to any other rights you may have. You may lodge a complaint with your local data protection authority.

How to Exercise Your Request: You, or an agent authorized to act on your behalf, may exercise these choices through the mechanisms described above, by emailing us at privacy@fullcontact.com, or through our interactive webform available through the Privacy Portal.

How We Process Your Request: For security purposes and in order to complete your request appropriately, we may need to ask for specific information from you to help us confirm your identity and/or clarify your request.

How to Appeal a Decision Concerning Your Request: If we notify you that we will not take action on your request, you may appeal such refusal within a reasonable period after receipt of the notice by following the instructions provided in the notice or by submitting an appeal through the Privacy Portal.

8. ACCESSIBILITY

We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us as described below.

9. CONTACT DETAILS

For any additional questions, you can contact us by emailing privacy@fullcontact.com or at the following address:

Ziff Davis, Inc.
Attention: Legal Department
360 Park Avenue South, 17th Floor
New York, New York 10010

We have registered our DPO with the Irish Data Protection Commission. If you have any questions or concerns about our privacy practices, we encourage you to contact our DPO by emailing dpo@ziffdavis.com or at the following address:

Ziff Davis
Attention: Legal Department
Unit 3.1, Woodford Business Park
Santry,
Dublin 17
Ireland

10. CHILDREN

The FullContact Data Services and its websites are not intended for use by children. If we discover Personal Data of a child we will remove their data. If you have reason to believe we have collected Personal Data from someone under 18, please report it to us so we can take appropriate steps to rectify this.

11. CALIFORNIA CONSUMER RIGHTS METRICS

Pursuant to the California privacy regulations, our consumer rights metrics can be found on our Regulatory Information Site.

12. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy is subject to revision. In compliance with applicable laws, if we make any material changes in the way we use your Personal Data, we will notify you by sending you an email to the last email address associated with your Account, or by prominently posting notice of the changes on our Site.

13. LEGAL BASES FOR PROCESSING PERSONAL DATA (EU/UK)

Individuals: We process your Personal Data under established legal bases of consent and legal obligations where required. You may manage your preferences or withdraw consent at any time through our Privacy Portal. If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, please contact us using the contact details provided.

Corporate Customers: Any Personal Data we process is under the established legal bases of contractual necessity and our legitimate interests in operating, securing, and improving our services.

14. INTERNATIONAL TRANSFERS OF INFORMATION (EU/UK)

FullContact is based in the United States, but we operate globally. We may transfer your information to recipients in other countries. FullContact participates in the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, the Swiss-U.S. Data Privacy Framework and the APEC Cross Border Privacy Rules System. Where we transfer information from the European Economic Area (“EEA”) to a recipient outside the EEA that is not in an adequate jurisdiction, we do so on the basis of standard contractual clauses.

Because of the international nature of our business, we may need to transfer your information within FullContact’s subsidiaries, affiliate companies, and to third parties as noted above, in connection with the purposes set out in this Policy. For this reason, we may transfer your information to other countries that may have different laws and data protection compliance requirements to those that apply in the country in which you are located. We remain liable under the DPF Principles if any third parties that we transfer your Personal Data to process it in a manner inconsistent with the DPF Principles, unless we prove that we are not responsible for the event giving rise to the damage.

FullContact and its associated affiliates and subsidiaries comply with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. FullContact has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of Personal Data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. FullContact has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of Personal Data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit www.dataprivacyframework.gov.

We are committed to staying current with developments related to the Data Privacy Framework and may update our transfer mechanisms and safeguards as necessary to remain compliant. Any updates will be reflected in this Privacy Policy.

If you are a European individual with a privacy-related complaint, concern or question about FullContact’s privacy practices, please contact us through our Privacy Portal. Under certain conditions, more fully described on the Data Privacy Framework website, European individuals may invoke binding arbitration when other dispute resolution procedures have been exhausted.

Where we transfer your Personal Data from the EEA to recipients located outside the EEA who are not in a jurisdiction that has been formally designated by the European Commission as providing an adequate level of protection for Personal Data, we do so on the basis of standard contractual clauses. You may request a copy of the relevant standard contractual clauses using our Privacy Portal. Please note that when you transfer any Personal Data directly to a Company entity established outside the EEA, we are not responsible for that transfer of your Personal Data. We will nevertheless Process your Personal Data, from the point at which we receive the data, in accordance with the provisions of this Privacy Policy.

Enforcement Authority

The Federal Trade Commission has jurisdiction over our compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF).

Complaints Mechanism

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, FullContact commits to resolve DPF Principles-related complaints about our collection and use of your Personal Data. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of Personal Data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact FullContact at privacy@fullcontact.com.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, FullContact commits to refer unresolved complaints concerning our handling of Personal Data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider. The services of JAMS are provided at no cost to you. For further information please visit https://www.jamsadr.com/dpf-dispute-resolution.

Under certain conditions, a binding arbitration option may be available to you in order to address complaints not resolved by any other means. For further information, please see Annex I of the EU-U.S. Data Privacy Framework Principles at: www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, FullContact commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF in the context of the employment relationship. For a list of our subsidiaries and affiliates who also adhere to the DPF Principles, please click here. Our privacy practices described in this Policy comply with the Asia-Pacific Economic Cooperation (“APEC”) Cross Border Privacy Rules System. To learn more about this program, please click here.