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Archive for January, 2018

If You Don’t Think You Have a Customer Experience Problem, Think Again

Creating a customer journey used to mean mapping your messaging across channels to move customers further down the funnel. But in the Age of the Customer, it’s not enough to provide the same touches across channels hoping that customers will figure out how your business can benefit them. Customers expect experiences like personalization and customized…

How Typeform Found its Voice

You might have heard this phrase before: “It’s not what you said that upset me, but the way you said it.” If not, congratulations—you’ve done a far better job of not annoying your friends and family than I have. Companies need to avoid this accusation at all costs. You might have offered a perfect step-by-step…

The Value of Data-Driven Content

Tune in to our webinar on Jan 25th where we’ll dive deeper into how you can create content that is personalized, engaging, speaks to your audience and we will provide you with amazing resources you won’t want to create content without.

Is Your Brand Relationship Material?

View our on-demand webinar, “4 New Years Resolutions for Brands” to learn the importance of cultivating a human to human relationship that gives your customers a better interactive experience and ultimately creates lasting, profitable relationships.