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‘Uncategorized’ Posts from FullContact

Dealing with Failure in a Distributed System

FullContact uses a microservice architecture both internally and for our customer-facing APIs. While microservices have a lot of benefits, one major drawback compared to a monolithic architecture is that there are a lot of additional potential points of failure. Given the nature of this architecture, our team tries to anticipate issues to ensure success for…

Rethinking customer connections at Connect ‘18

At its core, the Connect conference is all about authentic human connection. This event is an open forum where world-class speakers deliver strategies that focus on creating authentic relationships. Attendees gain extensive knowledge on customer success, marketing technology, and entrepreneurial innovations over two days of engaging sessions. In June, hundreds of professionals gathered in Denver…

The Psychology of Choice

Understanding why we do what we do and buy what we buy Jeanette McMurtry is an internationally renowned marketing expert and one of the amazing speakers at our upcoming customer intelligence conference, Connect ’18. Here’s a preview of her session on the psychology behind creating great customer experiences.   Chances are you’re wasting 90% of…