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Creating the future of customer intelligence

The Connect Difference

The Connect Conference is your customer intelligence event of the year, providing an open forum for world-class speakers and content focused on creating authentic relationships in the age of the consumer. Gain deep knowledge on marketing technology, customer success, and entrepreneurial innovation.

@harrisonkeith

#ConnectCon could be renamed #staywoke. Truth in data is everything. How a mess of numbers can create clarity. @FullContact Well done.

@kimberlyanngray

#ConnectCon ~ a fire hose of latest thinking tying data & customer experience. Bravo @bartlorang & @FullContact

@stephenprintup

@FullContact's #ConnectCon conference has been incredibly insightful, I highly recommend.

@AT_tweeted

Congrats to the @FullContact team for an excellent #ConnectCon conference. Very well designed and executed event!

@bradleyblue

It's living up to the hype, then! Nice job, @FullContact team! Can't wait for more inspiring talks & great networking tomorrow. #ConnectCon

Past Attendees

Connect attracts a well known and diverse range of companies – who want to learn about and help shape customer intelligence.

Oracle, United, Apple, Amazon, USAA, Twitter, LiveNation, TicketMaster, Fandango, Time Inc, Comcast, Autopilot, Dun ∓ Bradstreet

Past Speakers

A special lineup of some of the world's greatest visionaries and leaders who share a passion for customer intelligence and customer focus.

Beverly Jackson

VP, Social Portfolio Strategy, MGM Resorts International

Beverly Jackson is the VP, Social Portfolio Strategy at MGM Resorts. MGM is one of the world’s leading global hospitality and entertainment companies, operating a portfolio of destination resort brands including Aria, Bellagio, MGM Grand, Mandalay Bay, Luxor and The Mirage. As the VP of Social Portfolio Strategy, Beverly sets the strategic direction for social campaigns across the MGM Resorts brand portfolio. She researches, develops, establishes and amplifies the brand voice across new and emerging platforms.

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Alex Vogenthaler

Group Product Manager, Google

Alex is the Group Product Manager responsible for Google Drive, including the new enterprise-grade Drive-for- Work product. At Google for the past nine years, he has also led teams in Display Advertising and Payments. In Display Ads, his team built Doubleclick for Publishers, which the largest websites in the world -- including ESPN, YouTube, and Turner -- use to deliver 100% of their online ads and revenue. Before Google, Alex was an Assistant Economist at the Federal Reserve, working on research about then-mysterious mispricing in the consumer mortgage market, and a Software Engineer at Xilinx, building electronic design automation tools. Alex is a graduate of CU Boulder, with degrees in Computer Science and International Affairs. Outside of work he is a Coloradoan through and through -- loves biking, climbing, snowboarding, triathlon and, recently, long-distance cross country ski racing.

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Niraj Deo

VP Products, Oracle DataCloud

Leads Product Management of all B2B offerings and Vertical facing products of the Oracle Data Cloud, most recent products such as B2B Account Based Marketing (ABM) are integrated with BlueKai’s Audience Data Marketplace, DMP, Datalogix matching capabilities, Social Channel Integrations, Oracle IDGraph and Oracle Marketing Cloud

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Britney Muller

Senior SEO Scientist, Moz

A MN native, Britney moved to Colorado after graduating college to be a snowboard bum. Britney taught herself to code, manipulate search results and founded a medical marketing agency (Pryde Marketing) in 2012. Britney is currently the Senior SEO Scientist at Moz.

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Chris Moody

Partner, Foundry Group (Former VP/GM Data at Twitter)

Chris Moody is a partner at Foundry Group. Prior to joining Foundry Group, Chris was GM & VP of Twitter’s Data & Enterprise business and CEO of Gnip, a Foundry Group portfolio company where he was responsible for ensuring that the value of Twitter’s data is realized across the entire ecosystem of developers, partners, and customers. Previously, he was the CEO of Gnip, the world’s largest and most trusted provider of social data, which was acquired by Twitter in the spring of 2014. Gnip delivers more than 5 billion social activities per day, and their data distribution network includes more than 95% of the Fortune 500.

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Steve Mateer

Data Channel Executive, Pitney Bowes

Steve Mateer has been driving customer intelligence solutions throughout his career. In his current role at Pitney Bowes, he is educating and evangelizing the intelligence that data brings and how it can help solve specific business problems for customers and partners. Prior to Pitney Bowes, Steve held diverse positions in customer relationship management, digital communications, billing and analytics at companies like IBM, CSG/Kenan Systems and BroadVision.

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Carly Brantz

VP of Revenue Marketing, SendGrid

Carly Brantz is VP of Revenue Marketing at SendGrid. With more than 15 years of experience, she’s an email deliverability and inbound marketing veteran. Carly empowers her team to transform marketing from a cost center to a revenue generator. With a key focus on funnel optimization, she leads the team responsible for content creation, lead nurturing, SEO/SEM, and website optimization. An accomplished speaker, Carly shares her email delivery and revenue marketing tactics as a headline speaker on SendGrid’s international roadshow, Digital Summit, as well as other marketing conferences.

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Mike King

Founder and Managing Director, iPullRank

An artist and a technologist, all rolled into one, Michael King recently founded boutique digital marketing agency, iPullRank. Mike consults with companies all over the world, including brands ranging from SAP, American Express, HSBC, SanDisk, General Mills, and FTD, to a laundry list of promising startups and small businesses. Mike has held previous roles as Marketing Director, Developer, and tactical SEO at multi-national agencies such as Publicis Modem and Razorfish. Effortlessly leaning on his background as an independent hiphop musician, Mike King is a dynamic speaker who is called upon to contribute to conference and blogs all over the world.

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Tom Marriott

Principal, Marketing & Communications Leader, Deloitte

Tom Marriott is Principal, Marketing & Communications Leader at Deloitte. Tom has experience leading Deloitte’s Marketing organization through the implementation of a full service, in house agency. He’s directly involved in the development of the Firm’s advertising strategy and sponsorships. He has been with Deloitte for 30+ years, most of those as a Consultant to Deloitte’s clients.

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Michael Redbord

General Manager Service Hub, HubSpot

Michael Redbord is the General Manager of the Service Hub at HubSpot. Previously, Michael scaled the HubSpot Customer Support team from 20 people in a single office with single-language phone support to more than 200 people powering a global, multi-lingual, multi-channel support experience. In doing so, Michael took the support team from a cost center to one of HubSpot's greatest engines of growth, with a revenue retention rate of over 100%. Michael is a noted writer, speaker, and former competitive classical pianist--in case you're looking for a conversation starter.

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Russ Heddleston

CEO, DocSend

Russ Heddleston is a second time entrepreneur and the CEO at DocSend. After selling his first company Pursuit to Facebook, he started DocSend to help companies understand what happens to all the content they create, and what really matters. He started his career studying computer science at Stanford and also spent a couple years drinking just down the road getting an MBA at Harvard. He's held product management roles at Dropbox, Microsoft and Greystripe.

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John Hall

CEO and Co-Founder, Influence & Co.

John is the Author of Top of Mind, a bestselling book published by McGraw Hill. He Co-founded Influence & Co., the largest creator and distributor of expert content to major media. In 2016, John was a recipient of the EY Entrepreneur of the Year Award for Best Emerging Company and was recognized as one of the Business Journals’ Top 100 Visionaries. John is consistently mentioned in major publications as a top influencer, leader, and speaker. He has contributed articles about leadership, relationship building, marketing, and thought leadership to more than 50 online publications, including Harvard Business Review, Washington Post, Fast Company, Mashable and many more. When John isn't fulfilling his passion of educating others, he's spending time with his wife and two lovely daughters.

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Javier Loureiro

Director of Guest Experience, Four Seasons Private Jet

As Director of Guest Experience on the Four Seasons Private Jet, Javier’s job is similar to that of a magician. Fascinated by different cultures. Eager for exploration. Seeking connections with new people. These are all characteristics that Loureiro sees in the guests who join him on the Four Seasons Private Jet Experience. But these phrases could also be used to describe Javier himself. He is about to embark on his 12th trip around the world, with no plans of stopping any time soon.

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Pamela Herrmann

VP of Marketing, Mortgage Cadence (Accenture Company)

Pamela Herrmann is a best-selling author, a national keynote speaker and co-founder and chief storyteller for CREATE Buzz, a customer loyalty consultancy firm.

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Matt Schwartz

Chief Technology Officer, Sage Hospitality

Matt Schwartz currently serves as the Chief Technology Officer at Sage Hospitality. In this capacity, Matt has responsibility for all aspects of IT including applications, infrastructure, business intelligence, project management and security for the entire company. Matt spends most days thwarting cyberattacks, enhancing Sage’s CRM database, and moving as much as possible to the Cloud. Prior to joining Sage, Matt served as the VP of Digital Solutions at Intrawest where he deployed a cloud-based Central Reservation System (CRS) to all of Intrawest’s resort properties including Winter Park and Steamboat. Prior to Intrawest, Matt held various leadership positions in IT and Finance at PetSmart and Staples. Matt has a strong passion for technology, starting his career coding HTML and SQL. Matt earned a B.S. with Honors from Cornell University and an M.B.A from MIT’s Sloan School of Management.

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Justin Garrity

Vice President, Sprinklr Display and Commerce

Justin Garrity is the VP of Sprinklr Display and Commerce. In this role, Justin overseas Sprinklr's social visualization product and retail solutions. Justin has over 15 years of experience in product design, user experience, data visualization, marketing, and branding. Previously, he was the SVP of Postano, a social visualization platform acquired by Sprinklr. Additionally, Justin was the President of TigerLogic and served as Chief Creative Officer at Storycode, which was acquired by TigerLogic in January of 2013. Justin also served as the Director of User Experience at Webtrends, resulting in multiple awards and recognition for innovative product design. At Webtrends, he started a new services offering called Webtrends Design Lab in the second half of 2011 and served as its Creative Director. Justin has an Associate's Degree in Film from the Rochester Institute of Technology and a BFA from Northern Arizona University.

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Dave Gerhardt

VP of Marketing, Drift

Dave Gerhardt is Vice President of Marketing at Drift and he’s spent the last 7+ years working at B2B SaaS marketing companies, including HubSpot and Constant Contact. Dave also co-hosts the Seeking Wisdom podcast, and you can find him on Twitter at @davegerhardt.

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Dane Atkinson

CEO, SumAll

Dane Atkinson is Chief Executive Officer of SumAll, a forward-thinking, socially-conscious company focused on harnessing the full power of real-time business intelligence for more than 500,000 small businesses. Based in New York City, Atkinson is a serial entrepreneur, having built nearly a dozen tech companies and raising over 200M in capital. His career spans mostly SME facing tools from CEO of Squarespace to Sensenet. He is a mentor in the New York TechStars program and serves as an advisor and board member to many technology firms.

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Jeanette McMurtry

Chief Marketing Officer, e4marketing and Author, Marketing for Dummies

Author of two international books, “Marketing for Dummies” and “Big Business Marketing for Small Business Budgets,”, Jeanette helps businesses of all sizes achieve “unthinkable” ROI by developing psychologically relevant marketing content, campaigns, engagement and customer journeys. Her understanding of why we buy what we buy, or don’t, has helped both B2B and B2C brands substantially increase lead generations, sales, ROI, and lifetime value.

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Tim Prunk

President & COO, FullContact

Tim Prunk, President and Chief Operating Officer (COO) at FullContact, has spent most of his life as a leader in the marketing and data industries. He previously led the Global Marketing Groups at Epsilon and Conversant. Prior to that, he was the founding president at Acxiom highly regarded data business, InfoBase. Tim is a frequent speaker and advisory board member at marketing events globally. In 2015, he was a recipient of the DMCNY Silver Apple Award for career achievement in direct marketing. At FullContact, Tim leads an aggressive high-growth strategy for sales, marketing, product development, data strategy and engineering.

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Matt Freedman

Founder, Pearl Thinks

As CEO and Founder of Pearl Thinks, Matt has a demonstrated history of success in marketing and e-commerce. He is skilled in digital growth strategy, sales, and customer intelligence. One of these days, he’ll get back to writing and playing music. For now, he enjoys listening to it with his wife, daughter, and chocolate lab.

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Alana Watkins

President, VOCA Public Relations

Alana Watkins is the owner and president of VOCA Public Relations, a Denver-based boutique public relations agency founded in 2007 with the mission to provide dedicated personal attention, strategic relationships and impeccable results to clients. VOCA specializes in the areas of travel and hospitality, residential and commercial real estate, luxury, lifestyle and food and beverage and serves these clients using a small, dedicated team of senior-level publicists. True to her philosophy that the people you are hire are the people you should work with, Alana is involved in developing strategy for every client that VOCA represents and continues to pitch the media on behalf of many clients. Prior to founding VOCA, Alana served as Director of Account Services at a respected agency in Denver, where she led the luxury travel, real estate and hospitality team, spearheading campaigns for real estate developers, lifestyle travel clubs and hotel and hospitality clients around the world. Prior to moving to Denver, she was a publicist in New York City with Doubleday Broadway Books, a division of Random House, Inc., where she promoted travel, cookbook, sports and celebrity authors. Alana is very active in the local Denver community, serving as a sponsor of Electing Women, an Emeritus Board Member of The Rose Andom Center’s Young Professionals Council and a Power of Extended Philanthropy (PEP) Member of the Women’s Foundation of Colorado. In addition, she is a 2019 Colorado Governor’s Fellow, a founding member (and 2012 Chair) of the Women’s Foundation of Colorado’s Empowerment Council and a graduate of the Leadership Denver Class of 2014. Alana grew up in Sandpoint, Idaho, and has a Bachelor of Arts degree from Bates College in Lewiston, Maine.

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Max Stossel

Head of Content & Storytelling, Center for Humane Technology

Max Stossel is the Head of Content & Storytelling for the Center for Humane Technology, an organization of former tech insiders and CEOs dedicated to realigning technology with humanity’s best interests. Before joining CHT, Max was a media strategist with an extensive background in social, spending more time learning the ins and outs of the Facebook algorithm than any human should. He ran social for Budweiser, where he drove a 3,400% increase in average engagement, before working with Gary Vaynerchuk and creating social strategies for Dove and several other major multinational brands.

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Bryn Weaver

General Counsel & Chief Privacy Officer, Wiland

Bryn fills a dual role as General Counsel and Chief Privacy Officer , which gives him the opportunity to manage the legal and privacy compliance aspects of Wiland’s business. He works with team members across the organization and Wiland’s board of directors as the company expands, develops new products, launches new partnerships and blazes new trails.

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Hector Rodriguez, CIPP/E

VP Customer Success and Professional Services; Data Protection Officer, FullContact

In his 20-plus years as an international business leader, Rodriguez has experienced the whirlwind of everything from guiding corporate strategy to starting and restarting companies, managing turnarounds in the midst of crisis and taking teams from pre-revenue to profit status. He has been at the helm of three international startups, raised more than $45 million in venture capital and multiplied the investment return on a company by 10 on its exit. In his current role as VP of Customer Success and Data Protection Officer (DPO) at FullContact, he has earned the ANSI-accredited Certified Information Privacy Professional/Europe (CIPP/E) through the International Association of Privacy Professionals (IAPP). A seasoned veteran in the global technology industry, Hector has spent the last few years assessing and planning the GDPR impact on FullContact’s customers and partners.

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Raviv Turner

CEO, CaliberMind

Raviv Turner is the CEO & Co-Founder of CaliberMind, which helps business-to-business organizations derive strategic customer insights from their data by using the latest AI technologies to accelerate business growth. A former military intelligence officer, C-level technology leader and entrepreneur with more than a decade of experience, Raviv has developed and led high-performing product teams for both global 2000 organizations and start-ups, specializing in building high growth software products.

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John Weiss

CEO & Co-Founder, Human Design

John Weiss has spent his entire career fully immersed in design. His work has spanned multiple agencies and disciplines, with a singular focus on how to create compelling and rich experiences. His projects are rooted in elegant design and innovative technology, creating lasting relationships while shaping the future.

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Bart Lorang

CEO and Co-Founder, FullContact

Bart Lorang is Chief Executive Officer (CEO) and Co-founder of FullContact, the world’s open cloud-based identity resolution and insights platform. Lorang was born and raised in Bozeman, Montana, and is a proven entrepreneur, executive and manager in the global technology industry with nearly thirty years experience building software companies. He is active in the startup technology community as an investor, mentor, writer and speaker.

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Guy Yalif

CEO and Co-Founder, Intellimize

Guy is the CEO and co-founder of Intellimize. Prior to Intellimize, he held a number of senior marketing positions at major media and technology companies, including Vice President of Global Marketing at BrightRoll and Head of Global Product and Vertical Marketing at Twitter, as well as leadership roles at Yahoo, Microsoft, Boston Consulting Group, and Tradeweave. Guy is a recognized marketing expert who has written for various industry publications and has spoken frequently at industry conferences internationally. Guy holds an MBA from Stanford’s Graduate School of Business and a BSE in Mechanical and Aerospace Engineering from Princeton University where his thesis was coding artificial intelligence for airplane design.

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Murat Tasan

VP Data Science, Craftsy

After completing his Ph.D. in computer science at Case Western Reserve University, Murat conducted research in genetics and computational biology at both Harvard Medical School and The University of Toronto. His publications include methods on estimating quality of high-throughput biochemistry assays and techniques for modeling ‘communication’ between genes within the human genome. He’s currently VP of Data Science at Craftsy (an NBCUniversal company), where his team focuses on learning from data to create personalized product experiences for customers.

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Scott Brave

CTO, FullContact

Scott Brave is currently CTO at FullContact. He was also the founder of m.sound creations and a founder and CTO at Baynote, Inc. Prior to Baynote, he was a postdoctoral scholar in the Department of Communication at Stanford University where he served as lab manager for the CHIMe (Communication between Humans and Interactive Media) Lab. Scott received his Ph.D. in Human-Computer Interaction, and B.S. in Computer Systems Engineering from Stanford University, and his M.S. from the MIT Media Lab. Scott is an inventor of numerous patents and co-author of over 30 refereed publications in the areas of human-computer interaction and artificial intelligence.

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2018 Schedule of Events

Wednesday

June 6

Thursday

June 7

Friday

June 8
  • Track 1
  • Track 2
  • Other
  • 2:00 PM - 6:00 PM
    • Registration & Badge Pickup
  • 5:00 PM - 8:00 PM
    • Opening Party at McNichols Building
  • 7:30 AM - 9:00 AM
    • Registration & Breakfast
  • 9:00 AM - 9:20 AM
    • Welcome to Connect '18
      Bart Lorang, FullContact
  • 9:20 AM - 9:55 AM
    • The Future of Trust and How That Will Affect Your Customers
      John Hall, Influence & Co
  • 9:55 AM - 10:30 AM
    • Creating Mindful Digital Experiences
      Max Stossel, Center for Humane Technology
    • How Marketers Can Build Authentic Brand Experiences on Social
      Justin Garrity, Sprinklr
  • 10:30 AM - 10:50 AM
    • Morning Break
  • 10:50 AM - 11:25 AM
    • Old World Hospitality Is New Again / Discovering the Power of Relationships from the Hospitality World
      Bart Lorang, FullContact | Matt Schwartz, Sage Hospitality | Javier Loureiro, Four Seasons | Alana Watkins, VOCA PR
    • Monetizing Enrichment
      Matt Freedman, Pearl Thinks
  • 11:25 AM - 12:00 PM
    • AI in Social Media Marketing
      Dane Atkinson, SumAll
    • Customer Journey Mapping
      Pamela Herrmann, Mortgage Cadence
  • 12:00 PM - 12:30 PM
    • Know Your Data Sources
      Steve Mateer, Pitney Bowes
    • Intentional Digital Experiences
      John Weiss, Human Design
  • 12:30 PM - 1:30 PM
    • Lunch
  • 1:30 PM - 2:05 PM
    • State of Search 2018
      Britney Muller, Moz
    • Irresistible Emails: Inject New Life Into Your Email Marketing
      Carly Brantz, SendGrid
  • 2:05 PM - 2:40 PM
    • Sponsorships: Strategic Elements of Deepening Client Relationships
      Tom Marriott, Deloitte
    • How Maintaining Millions of Conversations at Once Benefits Both the Business and the Customer
      Murat Tasan, Craftsy
  • 2:40 PM - 3:15 PM
    • The Psychology of Choice
      Jeanette McMurtry, Author, Marketing for Dummies
  • 3:15 PM - 3:50 PM
    • Data Layers: How to Level Up
      Niraj Deo, Oracle DataCloud
  • 3:50 PM - 4:10 PM
    • Afternoon Break
  • 4:10 PM - 4:40 PM
    • Why Building A Brand Is The Single Best Investment You Can Make If You’re Serious About Growing Your Business In 2018
      Dave Gerhardt, Drift
  • 4:40 PM - 5:20 PM
    • Data Responsibility: Privacy, Ethics and GDPR
      Hector Rodriguez, FullContact | Tim Prunk, FullContact | Bryn Weaver, Wiland
  • 5:20 PM - 5:25 PM
    • Day One Closing Remarks
  • 6:05 PM - 9:00 PM
    • Soiree at the Park and Museum
      Clyfford Still Museum: Tours, Music, Cocktails and Hors d’oeuvres
  • 7:30 AM - 9:00 AM
    • Registration & Breakfast
  • 9:00 AM - 9:10 AM
    • Welcome Back
      Tim Prunk, FullContact
  • 9:10 AM - 9:40 AM
    • The Future of Identity
      Bart Lorang, FullContact | Chris Moody, Foundry Group / Gnip
    • Acquisition is Getting Harder (How Your Customers Can Save You)
      Michael Redbord, HubSpot
  • 9:40 AM - 10:10 AM
    • Artificial Intelligence, Your Customer and You
      Alex Vogenthaler, Google | Dave Gerhardt, Drift | Guy Yalif, Intellimize | Scott Brave, FullContact
    • The Intersection of Account Based Marketing and Authentic Customer Connections
      Russ Heddleston, DocSend
  • 10:10 AM - 10:30 AM
    • Morning Break
  • 10:30 AM - 11:00 AM
    • The Age of Invisibility
      Mike King, iPullRank
    • Humanizing B2B Marketing and Sales
      Raviv Turner, Calibermind
  • 11:00 AM - 11:30 AM
    • Hospitality's Role in your Social Strategy
      Beverly Jackson, MGM Resorts International
    • Demystifying AI for Marketing
      Guy Yalif, Intellimize
  • 11:30 AM - 12:00 PM
    • Closing Thoughts
      Bart Lorang, FullContact
  • 12:00 PM - 1:00 PM
    • Lunch
  • 12:45 PM - 4:00 PM
    • Colorado Brewery and Cider Experience in RiNo Art District
      In the Heart of Denver’s Hottest Art and Drink Neighborhood

Tickets

Pre-order your tickets for Connect '19

Past Sponsors

SendGrid, Brandwatch, Cintell, Wooly, Indicative

Connect is an experience like no other. It’s where our customers, partners, employees and thought leaders come together to inspire, innovate and imagine. Connect provides an amazing opportunity for sponsors to position themselves as leaders that use the power of data to create authentic connections.

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